Airport Executive Job Vacancies in Guwahati

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking an enthusiastic Airport Representative to join our team in Dispur, Guwahati. This entry-level position is ideal for candidates looking to start their career in the travel and hospitality industry. nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers at the airport, ensuring a friendly and welcoming environment.n n- Information Provider: Offer accurate information regarding flight schedules, boarding procedures, and other travel-related inquiries.nn- Coordination: Collaborate with airline staff to manage passenger flow and assist with any special requests or needs.nn- Problem Solving: Address and resolve any passenger issues or concerns quickly and effectively to enhance customer experience.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and should possess excellent communication skills. A customer-oriented mindset is crucial for ensuring a positive experience for travelers. Attention to detail is important for handling various passenger inquiries and situations. This role may require some flexibility in hours, as working during peak travel times, including weekends and holidays, may be necessary. A positive attitude and the ability to work well in a team are valuable traits for success in this position. Prior experience is not mandatory, making this role suitable for individuals eager to learn and grow in the aviation field.

As an Airport Staff member in Guwahati, you will play a crucial role in ensuring the smooth operation of airport services. This position is suitable for individuals with little to no experience, as on-the-job training will be provided. Key Responsibilities:- Customer Assistance: Provide assistance to passengers at various points in the airport, including check-in, boarding, and baggage claim, ensuring that their travel experience is pleasant and efficient.- Check-in Support: Help with the check-in process by verifying passenger information, issuing boarding passes, and guiding travelers on procedures.- Baggage Handling: Ensure proper handling and tracking of luggage, assisting in loading and unloading from planes, and addressing any baggage-related issues.- Information Services: Respond to passenger inquiries about flight schedules, airport facilities, and travel requirements, helping to make their journey easier.- Safety Compliance: Follow safety regulations and procedures at all times, ensuring a secure environment for passengers and staff.Required Skills and Expectations:Candidates must have a minimum educational qualification of 10th grade. Strong communication skills are essential to interact effectively with passengers and teams. A friendly and approachable attitude is expected to create a welcoming atmosphere. Basic problem-solving abilities will help in addressing passenger concerns efficiently. Punctuality and reliability are crucial, along with the ability to work in a busy environment. Attention to detail and a commitment to safety standards will be highly valued in this role.

We are looking for enthusiastic and dependable Airline Ground Staff to join our team at the Guwahati Airport. This role is perfect for graduates with 0 to 2 years of experience who want to begin their career in the aviation industry. Key Responsibilities: 1. Passenger Assistance: Greet passengers and assist them with check-in procedures, boarding, and any inquiries they may have during their airport experience. 2. Baggage Handling: Manage baggage check-in and ensure proper loading and unloading of luggage to maintain safety and efficiency. 3. Safety Compliance: Follow all safety regulations and protocols to ensure a secure environment for passengers and staff. This includes monitoring passengers and baggage for compliance with airline policies.4. Flight Information: Provide passengers with accurate and timely information regarding flight schedules, delays, and gate changes, ensuring smooth communication throughout the boarding process. 5. Problem Solving: Address any issues or concerns that arise with professionalism and efficiency, working closely with airline staff to resolve problems quickly.Skills and Expectations: Candidates should possess excellent communication skills and a friendly demeanor to interact well with passengers. Attention to detail is essential, as you will be responsible for handling sensitive information and ensuring safety procedures are followed. Being a team player, adaptable, and capable of working in a fast-paced environment is crucial for success in this role.

Join our dynamic team as an Airline Ground Staff member in Guwahati. This full-time role is ideal for enthusiastic individuals ready to kickstart their career in the aviation industry. Key Responsibilities:- Passenger Assistance: Greet passengers at check-in counters. Help them with ticketing, baggage handling, and any inquiries they may have.- Baggage Handling: Ensure the proper loading and unloading of luggage. Follow safety protocols to prevent damage or loss of baggage.- Check-in Coordination: Oversee the smooth check-in process for passengers. Make sure all passengers are processed efficiently and on time.- Customer Service: Provide excellent customer service throughout the airport experience. Address any concerns or issues promptly to ensure a pleasant journey.- Safety Procedures: Adhere to all safety and security procedures at the airport. This includes following protocols to ensure the safety of passengers and staff.Required Skills and Expectations:- Communication Skills: Strong verbal communication is essential to assist passengers and collaborate with team members effectively.- Problem-Solving Skills: Ability to think quickly and resolve issues that may arise, ensuring a smooth operation.- Team Player: Work collaboratively with colleagues in a busy environment. Cooperation is key to providing excellent service.- Attention to Detail: Pay close attention to procedures and passenger needs to ensure safety and satisfaction.- Adaptability: Be open to working flexible hours, including weekends and holidays, as per flight schedules.

Ground staff are responsible for ensuring smooth operations at the airport and providing excellent customer service to passengers, They assist passengers before during and after flight while coordinating with airport and airline teams to maintain safety and efficiency Preferred qualities ; Problem solving, Team player with a positive attitude , Ability to work under pressure

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

Hiring for 25 Ticket Support Executive Jobs in Chandigarh, Guwahati, Madurai, Vijayawada, Gwalior, Jabalpur, Coimbatore, Prayagraj, Raipur, Chhattisgarh, Amritsar, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Air Ticketing, Airport Operation, Airport Ticketing, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.

- Customer Service: Provide excellent customer service to passengers by assisting with check-in, baggage handling, boarding, and resolving any inquiries or issues.- Ground Handling: Assist in ground operations such as marshalling, towing, refueling, and guiding aircraft to their gates.- Ground Staff Activities: Perform various tasks on the ground including maintaining cleanliness in the terminal, loading/unloading luggage, and assisting passengers with special needs.- Hard Working: Ability to work efficiently under pressure, handle multiple tasks simultaneously, and adhere to strict deadlines.- Airport Cargo: Assist in handling and transporting cargo safely and efficiently.- Grooming: Maintain a professional appearance by adhering to grooming standards set by the airline.- Basic Computer Skills: Ability to navigate basic computer programs and systems for data entry and communication purposes.- Aviation: Understand the basics of aviation industry operations and safety protocols.- Good Communication Skills: Ability to communicate effectively with passengers, colleagues, and superiors in a clear and concise manner. Expectations:- Must be a 12th pass candidate with a willingness to learn and work hard.- Should be able to work in a fast-paced environment and adapt to changing situations quickly.- Must possess a positive attitude and be a team player.- Should be punctual, responsible, and able to follow instructions accurately.- Ability to work in shifts, including nights, weekends, and holidays.

THIS IS FLY HIGH AVIATEINTERESTED CANDIDATE WHO WANTS TO WORK INSIDE THE AIRPORT (AVIATION SECTOR) THIS IS THE RIGHT PLACE. WE HIRE CANDIDATE THROUGH INTERVIEW, AFTER PROVIDING TRAINING CANDIDATE DIRECTLY PLACED INSIDE THE AIRPORTCONTACT-7578826287

We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.

As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will involve supporting passengers and assisting in various logistical tasks.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring all necessary documentation is ready and guiding them on baggage policies. - Baggage Handling: Safely load and unload baggage from aircraft, ensuring that all items are managed carefully to prevent damage.- Customer Service: Provide excellent service to passengers, addressing inquiries and concerns regarding flight schedules, boarding gates, and airport facilities.- Safety and Security Checks: Conduct checks in compliance with airport safety regulations to ensure secure travel for all.- Team Collaboration: Work closely with other ground staff and airline personnel to ensure efficient service and smooth airport operations.- Flight Information Management: Keep passengers informed about flight departures and arrivals, as well as any delays or changes.To excel in this role, you should possess strong communication skills to interact effectively with passengers and team members. A good customer service attitude is essential, as you will need to handle various passenger inquiries. Time management and the ability to work efficiently under pressure are also important. Basic computer skills are beneficial for using check-in and information systems. Flexibility in working hours is expected, as airport operations occur around the clock.

We are seeking a dedicated Airport Executive to join our team in Guwahati. As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This is a full-time position suitable for candidates with little to no experience.Key Responsibilities:- Passenger Assistance: Help passengers with queries, check-in procedures, and boarding processes to ensure a pleasant travel experience.- Baggage Handling: Oversee the proper handling and distribution of passenger luggage, ensuring items are delivered safely and promptly.- Security Checks: Assist with security procedures, ensuring compliance with aviation safety regulations and maintaining a secure environment.- Customer Service: Respond to passenger concerns and complaints professionally, providing solutions to enhance their journey.- Coordination with Authorities: Liaise with airport staff, airlines, and security personnel to ensure efficient operations and adherence to protocols.Required Skills and Expectations:Candidates should possess strong communication skills, enabling them to interact effectively with passengers and staff. A friendly and approachable demeanor is essential, as customer service is a core aspect of this role. Basic computer skills are expected for handling check-in processes and managing passenger information. The ideal candidate should demonstrate teamwork and the ability to work well under pressure. Punctuality and reliability are crucial, given the dynamic environment of an airport. As this role requires working directly with the public, a positive attitude and willingness to assist others are highly valued.

As an Air Export Executive, you will play a key role in facilitating air freight shipments. Your responsibilities will include:- Coordinating Shipments: You will be responsible for arranging the transportation of goods via air, ensuring that all necessary documentation is prepared and submitted accurately and on time.- Customer Communication: Regularly communicate with customers to provide updates on shipment status, address queries, and ensure customer satisfaction throughout the export process.- Documentation Management: You will prepare and manage all required export documents, including Air Waybills, commercial invoices, and packing lists, ensuring compliance with international regulations.- Liaising with Airlines and Freight Forwarders: Establish and maintain strong working relationships with airlines and freight forwarders to secure the best rates and services for our shipments.- Tracking Shipments: Monitor the status of shipments, troubleshooting any issues that arise during transit and providing timely updates to customers.To succeed in this role, you should have a strong attention to detail, excellent communication skills, and a basic understanding of air freight processes. A proactive attitude and the ability to work independently are essential, as is a willingness to learn and adapt in a fast-paced environment. A minimum educational background of 10th pass is required, and previous experience in logistics is a plus but not necessary for candidates eager to start their career in this field.

As an Air Port Ground Staff in Guwahati, you will play a crucial role in ensuring smooth airport operations. Your main responsibilities will include:- Passenger Assistance: Help passengers with check-in procedures and provide information regarding flights, ensuring they have a pleasant experience.- Baggage Handling: Safely manage the loading and unloading of luggage, ensuring it is delivered to the correct aircraft and customers without damage.- Boarding Support: Assist with the boarding process by checking tickets, guiding passengers to their seats, and addressing any concerns they may have.- Customer Service: Respond to inquiries and resolve issues, maintaining a positive attitude to create a welcoming environment for travelers.- Coordination with Airlines: Work closely with airline staff to coordinate flight schedules and passenger needs, ensuring all operations run smoothly.Candidates should meet the following expectations:- Educational Background: A minimum educational qualification of 10th pass is required.- Communication Skills: Strong verbal communication skills to interact effectively with passengers and team members.- Team Player: Ability to work collaboratively in a team-oriented environment, ensuring all members contribute to efficient operations.- Problem-Solving Skills: Quick thinking skills to address any issues that may arise during operations, maintaining a calm and professional demeanor.- Adaptability: Willingness to work in a fast-paced environment and handle varying work shifts, including weekends and holidays.This position is suitable for those with 0 to 1 years of experience who are eager to start a career in the aviation industry.

As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring that the airport runs smoothly. You will be responsible for various tasks that keep passengers and their luggage safe and assist them during their travel experience.Key Responsibilities:- Passenger Check-in Assistance: Help passengers check-in, issue boarding passes, and tag luggage, ensuring a smooth and efficient boarding process.- Customer Service: Address passenger inquiries, providing information about flight schedules, gate changes, and other travel-related questions to enhance their experience.- Baggage Handling: Facilitate the loading and unloading of luggage onto and off airplanes, ensuring that all items are handled carefully and delivered to the correct destination.- Security Compliance: Work with security teams to ensure all airport regulations are followed, maintaining a safe environment for passengers and staff.- Coordination with Airlines: Communicate effectively with airlines to relay important information regarding passenger boarding, delays, or gate changes.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills, as interacting with passengers is a key part of the job. A strong teamwork mindset is essential for coordinating with colleagues across various departments. Flexibility to work in shifts, including weekends and holidays, is important due to the nature of airport operations. A 10th-grade education is required, and prior experience is not necessary, making this an excellent entry-level opportunity for motivated individuals.

As an Airport Ticketing Staff member, you will play a crucial role in providing excellent customer service at the airport. The role involves assisting passengers with ticket purchases, check-ins, and flight information.Key Responsibilities:- Ticket Sales: Assist customers in purchasing tickets for domestic and international flights. This involves explaining flight options, prices, and payment methods.- Check-In Assistance: Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the steps.- Customer Support: Address passenger inquiries and resolve any issues related to flights, baggage, or schedules. Your aim is to provide accurate information and help passengers feel comfortable.- System Management: Operate the ticketing and reservation system efficiently, entering details accurately to avoid errors in bookings.- Information Distribution: Provide passengers with essential information about flights, gate changes, and travel regulations. Keeping passengers informed is a key part of your role.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and should be comfortable working with computers and ticketing software. Strong communication skills are essential for interacting with passengers from diverse backgrounds. A friendly and approachable demeanor is important to create a positive experience for travelers. Basic problem-solving skills are also necessary to address any customer concerns effectively. We welcome individuals who are eager to learn, as prior experience is not required for this position.