Job Description

As an Airport Ground Staff member in Guwahati, you will be a vital part of ensuring a smooth airport experience for passengers. Your main responsibilities will include:

- **Passenger Assistance**: You will help passengers with check-ins, ticketing, and boarding processes, ensuring they have all the necessary information.

- **Baggage Handling**: You will support the loading and unloading of luggage from aircraft, ensuring that all bags are handled with care and directed to the right location.

- **Customer Service**: Providing excellent customer service is key; you will address passenger inquiries and complaints, ensuring a friendly and helpful experience.

- **Safety Procedures**: You will follow all safety protocols to ensure the safety of passengers and staff while at the airport.

- **Coordination with Airlines**: You will work closely with airline representatives and other airport staff to facilitate smooth operations and address any issues that arise.

To succeed in this role, you should possess strong communication and interpersonal skills. You must be able to work well in a team environment and handle pressure during busy times. Attention to detail is essential for managing passenger needs and ensuring safety. A high school diploma (12th pass) is required, and prior experience in customer service will be beneficial but is not mandatory. You should be flexible with work hours and be willing to work in a dynamic environment.
  • Experience

    0 - 6 Years

  • No. of Openings

    180

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Guwahati

About DPSR Consultancy Solutions

At DPSR Consultancy Solutions, we are dedicated to providing exceptional Placement Consultant services that cater to the diverse needs of both individuals and organizations. Founded by Sumit, our company, based in Noida, Uttar Pradesh, specializes in Immigration Services, Career Consultant, Corporate Training Services, Housekeeping Services, Manpower Recruitment, Security Services, Educational Consultant, Placement Consultant, HR Consultant, Overseas Placement. We strive to create meaningful connections between talented professionals and top employers, helping businesses build strong teams while guiding individuals towards successful career paths. With a focus on personalized attention and professional expertise, DPSR Consultancy Solutions is your trusted partner in fostering growth and achieving long-term success.
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