Urgent requirement of technique support Exec for an International Process-Voice & Chat. Basic Knowledge of E-Commerce,IP,E-Mail Configuration,Security Settings.Excellent English Communication. Night shifts.Immediate joining. Freshers are welcome.
Key Skills : Technical Support Executive,Technical Support Assistant
Required candidates for the following vacancy on immediate basis:
- Job : Backend support ( email support)
- Organisation : International BPO
- Timings : Rotational shift(24 x 7)
- Qualification : XII/Grad
- Knowledge : Able to speak average Eng...
Key Skills : bpo executive,bpo associate,back support executive,back support assistant,back support...
- Business generation through personal sales.
- Understanding clients needs and providing them best services
- Acquisition and retention of clients.
- Lead generation
- New client acquisition
- Giving Services to the acquired Clients.
Key Skills : customer support assistant,customer support associate
Company: - International BPO
Post:- Assistant Manager - Quality
Location: - Indore
Salary: -up to 4.2 L.p.a
JD:- Candidate should be graduate with 3 + years of experience into BPO voice based quality domain with knowledge about client reviews /...
Key Skills : customer care executive,tech support executive,client relationship executive,quality assistant manager,tech support...
Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
- To deliver service & resolution experience to all the customers
- Successfully resolve customer queries through CRM & Knowledge Base
Key Skills : ms office,customer support associate,customer support assistant,customer support agent,quality assurance,customer support...
- To manage end to end operations. (Team management)
- Handling escalations from advisors
- KPI management like AHT, C-sat and QA
- Managing Attrition and Shrinkage
Must know Malayalam language
Customer support & deli...
Key Skills : good communication skills,malayalam,assistant customer care manager,customer support manager,technical support manager