Fresher Customer Care Jobs

WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842

We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company

As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.Key Responsibilities:- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.Required Skills and Expectations:Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.

As a Relationship Manager (Fresher), you will play a vital role in building and maintaining strong relationships with clients. Your primary focus will be to understand their needs and ensure their satisfaction with our services. **Key Responsibilities:**- **Client Interaction:** Engage with clients to understand their needs and provide solutions that meet their expectations.- **Issue Resolution:** Address any queries or concerns from clients promptly to maintain a positive relationship and ensure satisfaction.- **Account Management:** Manage client accounts to ensure all information is accurate and up-to-date, which helps in delivering tailored services.- **Sales Support:** Assist in promoting and selling company products by explaining features and benefits directly to clients.- **Market Research:** Conduct research to identify potential customers and gather insights about client preferences, which can help in improving services.- **Feedback Collection:** Regularly seek feedback from clients to understand their satisfaction levels and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential to clearly convey information to clients and understand their needs.- Basic knowledge of customer service principles and practices will be helpful in managing client interactions effectively.- A proactive approach to problem-solving is important for addressing client issues swiftly.- Good organizational skills are necessary to manage multiple client accounts and ensure follow-ups are handled promptly.- A genuine interest in building relationships and working collaboratively with colleagues will contribute to your success in this role. Candidates must hold a B.A., B.Com, or B.Sc degree, and preference is given to male candidates for this position.

We are seeking an enthusiastic Airport Customer Service Associate in Bagdogra to help ensure a positive experience for our travelers. This role is ideal for recent high school graduates or those with minimal experience who are eager to start their career in the aviation industry.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers as they arrive at the airport, creating a friendly atmosphere.- **Providing Information:** Assist passengers by answering questions about flights, airport services, and directions within the terminal.- **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage.- **Handling Complaints:** Address customer concerns in a professional manner, offering solutions to enhance their travel experience.- **Coordinating with Other Teams:** Work closely with airline staff and security teams to ensure smooth operations and safety.**Required Skills and Expectations:**- Good Communication Skills: You should be able to communicate clearly and effectively with passengers and team members.- Customer Service Orientation: A friendly attitude and willingness to help others is essential for success in this role.- Problem-Solving Abilities: You need to think on your feet and find quick solutions to passenger issues.- Basic Computer Skills: Familiarity with computers and the ability to use standard office software is necessary for check-in and information tasks.- Team Player: Collaborate with colleagues and maintain a positive work environment focused on customer satisfaction. This position is a full-time role working from the office, providing a great opportunity for those looking to enter the world of aviation and customer service.

We are looking for a dedicated Delivery Associate to join our team in Sambalpur. This full-time position requires someone who is responsible, punctual, and ready to contribute to our delivery operations.**Key Responsibilities:**- **Package Delivery:** Deliver packages and documents to various locations efficiently and on time, ensuring customer satisfaction with each delivery.- **Route Planning:** Plan the best routes for deliveries to minimize travel time and maximize efficiency, using maps or delivery apps as needed.- **Vehicle Maintenance:** Conduct regular checks on delivery vehicles to ensure they are clean and in good working condition, reporting any issues promptly.- **Customer Interaction:** Communicate professionally with customers, addressing any questions or concerns they may have during the delivery process.- **Record Keeping:** Maintain accurate records of deliveries made, including time, location, and any special instructions, to ensure transparency and accountability.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade and preferably have basic experience or knowledge in delivery services.- A valid driver's license and good driving skills are essential for this role.- The ability to work on foot and handle packages of varying weights is important.- Strong communication skills are necessary for interacting with customers and team members effectively.- A good understanding of local areas and neighborhoods is an advantage for planning efficient delivery routes.Candidates should be ready to work from the office and maintain a professional appearance while representing our organization.

We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.

We are looking for a Token Operator to join our team in Gwalior. This entry-level position is perfect for recent graduates who are eager to start their career and learn in a dynamic environment. Key Responsibilities:- **Managing Tokens**: You will handle the distribution of tokens to customers, ensuring everyone is served in an orderly manner. This requires attention to detail and excellent organizational skills.- **Customer Assistance**: You will assist customers as they enter our facility, guiding them through the process and answering any questions they may have. Good communication skills are essential for this role.- **Data Entry**: You will be responsible for entering and maintaining records of tokens issued and customer details in our system. Accuracy and proficiency in basic computer tasks are necessary.- **Monitoring Flow**: You will keep an eye on the number of customers in line and alert supervisors if assistance is needed to maintain smooth operations. Required Skills and Expectations:- Candidates must have completed at least the 12th grade and have a willingness to learn and adapt quickly.- Strong communication skills are important, as you will interact with customers regularly and need to provide clear information.- Basic computer knowledge is expected, including familiarity with data entry and using software programs.- A positive attitude and a team-oriented mindset are crucial for collaborating effectively with colleagues.

We are looking for a diligent and motivated Token Operator to join our team in Dehradun. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to start their career.As a Token Operator, you will be responsible for managing and handling tokens that facilitate smooth operations within our organization. Your main duties will include issuing tokens to customers, ensuring an accurate record of transactions, and assisting with general administrative tasks. You will also be expected to maintain cleanliness and organization in the token area to provide a positive experience for customers and staff alike.Key responsibilities include:1. **Issuing Tokens:** You will provide tokens to customers quickly and accurately, ensuring that each transaction is recorded properly.2. **Record Keeping:** Keeping track of token distribution and maintaining accurate records is crucial. You will need to document all transactions thoroughly.3. **Customer Service:** Assisting customers with inquiries regarding token processes and resolving any issues they may encounter.4. **Administrative Support:** You may help with various administrative tasks, ensuring that the workspace remains organized and ready for operations.To excel as a Token Operator, you should have strong attention to detail and good communication skills. A proactive approach and the ability to work well in a team are essential. Familiarity with basic computer skills will be an added advantage. Ideal candidates will be adaptable, with a willingness to learn and grow within the company.

As a Token Operator in Patna City, you will manage token issuance and support daily operations within our office. This entry-level position is ideal for candidates looking for hands-on experience in a dynamic environment.Key Responsibilities:- **Token Management**: You will issue tokens to customers or clients, ensuring an organized flow and maintaining a record of all issued tokens. This requires attention to detail to ensure accuracy.- **Customer Assistance**: You will assist customers in understanding the token process and guide them through operations. Providing prompt and friendly service is essential to enhance the customer experience.- **Data Entry**: You will be responsible for entering and updating information related to token transactions in the system. Accuracy in data entry is critical for maintaining proper records and management.- **Communication**: You will communicate effectively with team members and clients, both verbally and in writing, to ensure smooth operations. Clear communication will help in addressing queries and resolving issues swiftly.Required Skills and Expectations:Candidates should have completed at least 12th grade and possess strong communication skills. A basic understanding of office processes and good organizational abilities are vital. You should be able to work well in a team setting, demonstrate a willingness to learn, and maintain a positive attitude. Familiarity with computer operations and software will be an added advantage. Candidates with no prior experience are encouraged to apply, as training will be provided.

We are looking for dedicated Airport Staff to join our team in Goa, India. This entry-level position is perfect for those who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Greet passengers with a friendly attitude, assist with inquiries, and provide information about flights and services available at the airport.- **Check-In Assistance**: Help passengers during the check-in process, ensuring they have the correct documentation and guiding them through the procedures.- **Baggage Handling**: Assist with the safe loading and unloading of luggage, ensuring that it is handled carefully and reaches the correct destination.- **Security Support**: Help maintain a secure and safe environment by following all security protocols and assisting security staff when needed.- **General Support**: Work with other airport teams to ensure smooth operations, including communication with flight crews, gate agents, and ground services.Required Skills and Expectations:Candidates should have completed their 10th grade and possess a strong desire to learn and grow in the airport environment. Good communication skills in English and local languages are essential for interacting with passengers from diverse backgrounds. A helpful and patient attitude is vital, as is the ability to work well under pressure in a busy airport setting. Punctuality and reliability are crucial for maintaining flight schedules and overall airport operations.

As an Airport Staff member in Berhampur, India, you will play a crucial role in ensuring smooth airport operations. This position is suitable for individuals who are eager to start their career in the aviation industry, with no prior experience required.Key Responsibilities:1. **Passenger Assistance**: Welcome passengers, provide directions, and help them with check-in procedures, ensuring a positive travel experience.2. **Baggage Handling**: Safely manage and transport luggage, ensuring that bags are properly tagged and loaded onto flights.3. **Security Checks**: Conduct basic security checks on passengers and their belongings to ensure safety compliance as per airport regulations.4. **Customer Service**: Address inquiries and concerns from travelers, aiming to resolve any issues quickly while maintaining a friendly demeanor.5. **Coordination with Airlines**: Work closely with airline staff to ensure all operations run smoothly and efficiently.Required Skills and Expectations:Candidates should have completed their 10th grade education. Strong communication skills and a customer-focused attitude are essential for providing excellent service. The ability to work in a team and follow instructions carefully is important. Additionally, you should be organized and able to handle multiple tasks at once. A willingness to learn and adapt to different situations in a fast-paced environment will contribute to your success in this role. Candidates should be ready to work full-time in an office setting within the airport.

We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. The ideal candidate is a reliable individual who will manage package deliveries efficiently.**Key Responsibilities:**- **Package Collection:** Gather packages from the office according to the delivery schedule. This involves ensuring all items are accounted for and ready for dispatch.- **Route Planning:** Plan the most efficient routes for deliveries to ensure timely arrival at each destination. This requires knowledge of local roads and traffic patterns.- **Timely Deliveries:** Deliver packages to customers within the specified time frame. This means managing time effectively to meet delivery deadlines.- **Customer Interaction:** Interact courteously with customers upon delivery, ensuring a positive experience. This includes answering any basic questions they may have about their package.- **Record Keeping:** Maintain accurate records of deliveries made. This helps in tracking the status of shipments and solving any potential issues.- **Reporting Issues:** Report any delivery problems, such as damaged items or incorrect addresses, to the supervisor immediately to ensure customer satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We are looking for someone who is punctual, responsible, and has good communication skills. A valid driving license is essential, and a basic understanding of navigation tools is preferred. Being physically fit is important, as the job involves carrying packages. You should also be ready to work full-time in an office environment. A positive attitude and teamwork approach are key to succeeding in this role.

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- **Greet and Assist Guests**: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- **Provide Information**: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- **Handle Complaints**: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- **Promote Airport Services**: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- **Maintain Guest Records**: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- **Collaborate with Team Members**: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.

Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

We are looking for dedicated and enthusiastic Airport Staff to join our team in Kolkata. This is a full-time position for individuals who have recently completed their 12th grade and are eager to start their careers in the aviation industry. Candidates with no prior experience are encouraged to apply.**Key Responsibilities:**- **Customer Service:** Assist travelers with check-in, boarding, and luggage handling to ensure they have a smooth and pleasant experience at the airport.- **Security Checks:** Conduct necessary security checks on passengers and luggage, ensuring compliance with airport safety regulations.- **Information Assistance:** Provide accurate information about flights, terminal services, and other airport-related inquiries to help passengers navigate the airport.- **Clear Communication:** Relay important announcements about flight schedules and changes, ensuring that all passengers are informed in a timely manner.- **Team Collaboration:** Work closely with other airport staff, such as baggage handlers and security personnel, to maintain efficient airport operations.**Required Skills and Expectations:**Candidates should have great communication skills and be able to interact positively with passengers. Basic knowledge of airport operations is a plus but not mandatory. A good attitude and willingness to learn are essential. Candidates must also be able to work in a team environment and adapt to a fast-paced setting. Attention to detail and a commitment to safety are crucial in this role.

As an Airline Customer Service Executive in Kolkata, you will play a vital role in ensuring a pleasant travel experience for our passengers. This full-time position is ideal for freshers who are eager to start their careers in the airline industry.Key Responsibilities:1. **Passenger Assistance:** You will assist passengers with check-in, boarding, and inquiries, ensuring they feel valued and informed throughout their journey.2. **Ticketing Support:** You will help customers understand ticket options, make reservations, and handle ticket changes or cancellations while providing accurate information.3. **Complaint Resolution:** You are expected to listen to customer concerns and resolve issues promptly, maintaining a calm and professional demeanor to enhance customer satisfaction.4. **Information Dissemination:** You will provide timely updates on flight schedules, delays, and any other travel-related information, ensuring passengers are well informed.5. **Team Collaboration:** You will work closely with other team members and departments to ensure seamless service delivery and improve overall customer experience.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with diverse customers. A positive attitude, patience, and problem-solving abilities are crucial to addressing customer needs. Basic computer proficiency is essential to navigate reservation systems and manage customer information efficiently. A willingness to learn and adapt within a fast-paced environment will greatly contribute to your success in this role.

We are looking for a friendly and professional Air Hostess to join our team in Kolkata. As an Air Hostess, you will ensure passengers have a safe and enjoyable flight experience. This position is ideal for fresh graduates who are eager to start their careers in the aviation industry.Key Responsibilities:1. **Safety Procedures**: Ensure that all safety regulations are followed and brief passengers about safety procedures before takeoff.2. **Customer Service**: Provide exceptional service to passengers by attending to their needs, answering questions, and resolving any issues during the flight.3. **Meal Service**: Serve meals and beverages to passengers, ensuring quality service and addressing dietary restrictions.4. **Conflict Resolution**: Handle passenger complaints or conflicts with professionalism, striving to provide solutions and maintain a peaceful cabin atmosphere.5. **Team Collaboration**: Work closely with other crew members to maintain efficient operations and ensure a smooth flight experience.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi. A pleasing personality, strong interpersonal skills, and the ability to work well under pressure are essential. Candidates should have a positive attitude, be adaptable to changing situations, and demonstrate a commitment to customer service. A graduate degree is required, and applicants should be female and prepared for a full-time, office-based role. Freshers are encouraged to apply and embark on an exciting career in aviation.