Fresher Customer Care Jobs

Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..

SHARE YOUR RESUME 9007706142We are seeking a dedicated Customer Service Associate to join our team in Purulia, India. The ideal candidate should be eager to learn and assist customers with their inquiries, ensuring a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or in-person to address their queries and provide detailed information about our products and services.2. Problem Resolution: Listen to customer issues attentively, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.3. Data Entry: Accurately record customer interactions and feedback in our database to maintain comprehensive records.4. Product Knowledge: Stay informed about our products and services to provide accurate information and support to customers.5. Team Collaboration: Work closely with colleagues and supervisors to handle customer requests efficiently and improve overall service quality.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th pass. Strong communication skills, both verbal and written, are essential for effectively engaging with customers. A positive attitude and a willingness to learn are crucial for success in this role. Basic computer knowledge is needed to manage customer interactions and data entry efficiently. The ability to remain calm under pressure and the capability to work well in a team environment are also important traits. We welcome candidates with 0 to 1 year of experience, who demonstrate a passion for customer service.

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.

CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.

As a Customer Service Executive based in Hamren, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. You will engage with customers to address their inquiries and resolve issues effectively.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers through various channels such as phone, email, or chat, providing timely and accurate information regarding products and services.- Resolve Customer Issues: Identify and troubleshoot customer problems, ensuring solutions are provided quickly to enhance overall satisfaction.- Maintain Customer Records: Accurately document customer interactions and maintain records of queries, complaints, and resolutions for future reference and quality assurance.- Provide Product Knowledge: Inform customers about features, benefits, and uses of products, helping them make informed decisions.- Communicate Company Policies: Clearly explain company policies and procedures to customers, ensuring transparency and understanding in all transactions.Required Skills and Expectations:- Strong communication skills are essential as you'll be interacting with customers from various backgrounds.- Good listening abilities to understand customer needs and concerns effectively.- Basic computer skills to manage customer information and inquiries efficiently.- A positive attitude and a willingness to help customers, demonstrating patience and empathy.- Attention to detail to accurately document customer interactions and resolve issues.- Ability to work in a busy environment while managing multiple tasks efficiently. This role is suitable for individuals with minimal experience but a strong motivation to learn and grow in customer service.

As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and emails from customers, providing timely and accurate information to address their questions.- Resolve Customer Issues: Actively troubleshoot and resolve any problems customers may experience with our products or services, ensuring a quick and effective solution.- Maintain Customer Records: Update and manage customer information in our database to ensure that records are accurate and up-to-date for future reference.- Provide Product Information: Offer detailed information about our products and services, helping customers make informed decisions and enhancing their overall experience.- Follow Up on Customer Feedback: Engage with customers to collect feedback and suggestions, using this information to help improve service quality continuously.Required skills and expectations include:- Excellent Communication Skills: A strong ability to communicate clearly and professionally, both verbally and in writing, is essential for interacting with customers effectively.- Problem-Solving Ability: A proactive approach to identify issues and find solutions quickly, helping to resolve customer concerns satisfactorily.- Team Player: Willingness to collaborate with colleagues and support each other in achieving team goals while maintaining a positive work environment.- Basic Computer Skills: Familiarity with using computers and software applications to manage customer interactions and update records.- Adaptability: A flexible attitude towards change and the ability to handle multiple tasks efficiently in a fast-paced environment. Ideal candidates will be enthusiastic and eager to learn, possessing a customer-first mentality to drive satisfaction.

URGENTLY WANTED FOR SAUDI ARABIA - TAIF LOCATIONPosition: Book & Stationary Shop HelperLocation: Taif, Saudi ArabiaSalary: 1600 SAR Per Month + Free Food + Free AccommodationJob Profile:- Assisting customers in Book & Stationary Shop- Billing, Stock arranging, Handling books & stationery items- Maintaining shop cleanliness and display- Customer dealing in EnglishRequirements:- Qualification: Any Degree / Any Graduate Can Apply- Must Know English Speaking and Writing Compulsorily- Age: 25 to 38 Years Only- Must have Self Introduction Video in English- Any Religion Can Apply- Smart, Active and Customer FriendlyBenefits: Free Food + Free Accommodation + Visa Ready + Immediate DepartureApply Now With CV + Photo + Self Introduction Video.Contact details:Name-Mr. Abdul JaleelAddress-NO.12 Ground Floor, Sun Complex Ultra Complex Street, Anna Nagar, Madurai, Tamil Nadu, India - 625020

We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. Customer Interaction: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. Problem Resolution: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. Product Knowledge: Maintain a good understanding of our products and services to assist customers effectively.4. Record Keeping: Document customer interactions accurately to help track issues and improve service quality.5. Feedback Collection: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.

As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. Respond to Customer Inquiries: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. Provide Product Information: Offer detailed information about products and services, helping customers make informed decisions.3. Resolve Issues: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. Maintain Records: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. Follow Up: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.

Key ResponsibilitiesL1/L2 Technical Troubleshooting: Diagnose, isolate, and resolve client-facing problems related to platform access, software installation, configurations, API integrations, and user credential management.Ticketing & Lifecycle Management: Log, prioritize, and track all incoming technical support issues using enterprise desk software (e.g., Jira Service Management, Zendesk, ServiceNow). Ensure strict adherence to predefined Service Level Agreements (SLAs).Root-Cause Documentation: Collect systematic logs, screenshots, and step-by-step reproduction flows for recurring glitches; update internal technical databases to speed up future resolutions.Strategic Escalation Coordination: When bugs require deep code rewrites or database modifications, compile complete technical summaries and seamlessly transfer the ticket to L3 senior systems analysts or product engineering wings.Customer Onboarding Assistance: Guide technical administrators at client firms through the initial setup phases, remote software deployments, firewall modifications, and configuration adjustments.Knowledge Base Expansion: Author clear, accessible user guides, FAQs, and step-by-step documentation to empower customers to self-solve common technical questions.

Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.

DUBAI - FOOD DELIVERYBIKE RIDERSDUBAI - BETTER EARNINGS BRIGHTER FUTUREPosition: Bike Riders (Food Delivery)Vacancies: 50SALARY - Commission BasedAED 3,800 - AED 5,800 per monthEarn up to AED 7.50 per deliveryREQUIREMENTS: Valid 2-Wheeler Indian Driving Licence (Mandatory) Basic English Communication Bike Riding Video (Mandatory)BENEFITS: Food & Accommodation provided until obtaining UAE Bike Licence After UAE Bike Licence: Food & Accommodation at employee's own expense Duty: 10 Hours per Day Weekly Off: 1 Day After UAE Bike Licence: Food & Accommodation at employee's own expense FOOD PROVIDED ACCOMMODATION PROVIDED 10 HOURS DUTY PER DAY WEEKLY OFF 1 DAY*START YOUR JOURNEY IN DUBAI TODAY!CALL US: WhatsApp: 9994358932 / 9944161395 www.startravelsmadurai.in

Job Title: Sales Executive (Calling Process)We are looking for a dynamic and enthusiastic Sales Executive to join our calling process team.Job Responsibilities:Handle inbound and outbound customer calls professionally.Explain products/services and convert leads into sales.Build and maintain strong customer relationships through effective communication.Address customer queries and provide timely support.Maintain accurate call records and customer information using basic computer applications.Requirements:Gender: MaleExperience: 0-3 yearsQualification: Graduate

- Good knowledge in Excel- Willing to travel, having geographical knowledge- Having positive attitude, and willing to learn- Experience in Establishment Compliance will be added advantage- Immediate joiners will be preferred.

We are looking for an Airport Customer Service Associate for our Kolkata location. This entry-level position is perfect for individuals eager to start a career in the aviation industry. The role involves assisting passengers and ensuring a smooth travel experience.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers with check-in procedures, baggage handling, and boarding information. Your friendly nature will help create a welcoming atmosphere at the airport.2. Addressing Inquiries: Answer passenger questions about flight schedules, airport services, and travel regulations. Providing clear information will help passengers feel confident and informed.3. Handling Complaints: Effectively manage customer complaints and concerns, ensuring a professional response. You'll play a vital role in resolving issues to enhance customer satisfaction.4. Coordination with Staff: Work closely with airline and airport staff to ensure efficient operations. Teamwork is essential for maintaining a smooth travel process for all passengers.Required Skills and Expectations:A high school education (10th pass) is required for this role. Candidates should be friendly, approachable, and eager to help others. Good communication skills in English and local languages will enable you to assist a diverse range of passengers. Basic computer knowledge is essential for managing check-in systems. The ability to work in a fast-paced environment while staying calm under pressure is important for providing excellent service. This is a full-time office position with an opportunity to grow in the aviation field.

SHARE YOUR RESUME 9007706142As an Airport Customer Service Associate, you will play a key role in ensuring a positive experience for travelers at Samastipur Airport. You will assist customers with their inquiries and help them navigate various airport services.Key Responsibilities:- Customer Interaction: Engage with travelers, providing information and assistance regarding flight schedules, baggage handling, and airport facilities.- Problem Resolution: Address customer complaints and issues promptly, aiming for effective solutions to enhance passenger satisfaction.- Check-In Support: Assist passengers during the check-in process, ensuring all necessary documents are verified and paperwork is completed accurately.- Technical Assistance: Guide customers on using self-service kiosks and other technological tools available at the airport to streamline their experience.Required Skills and Expectations:Candidates should have completed at least their 10th grade and possess excellent communication skills to interact effectively with a diverse range of passengers. A friendly demeanor and a positive attitude are essential to create a welcoming environment. Basic knowledge of computer systems is expected to navigate digital tools and platforms efficiently. Candidates should be ready to work in a fast-paced environment, managing multiple tasks while maintaining a focus on quality customer service. Flexibility in working hours is also important, as the airport operates around the clock.

SHARE YOUR RESUME 9007706142As an Airport Customer Service Associate at Gaya Airport, you will help travelers with their needs and ensure a smooth airport experience. This role is ideal for individuals looking to start their career in customer service.Key Responsibilities:1. Passenger Assistance: Greet passengers and assist them with check-in procedures, boarding, and baggage handling, ensuring they feel welcomed and supported.2. Information Provider: Answer questions about flights, airport services, and travel guidelines, helping passengers navigate the airport and related processes effectively.3. Problem Resolution: Address any issues or complaints from passengers promptly, ensuring effective solutions are provided to enhance their travel experience.4. Team Collaboration: Work closely with airport staff and airlines to coordinate activities and ensure all customer service tasks are performed efficiently and accurately.Required Skills and Expectations:You should have a friendly and professional demeanor, as well as strong communication skills to interact with a diverse group of passengers. Attention to detail is essential for managing check-in and baggage processes accurately. The ability to work in a fast-paced environment and handle stressful situations calmly is also crucial. A minimum of a 10th-grade education is required, along with basic computer skills. Being a quick learner and showing enthusiasm for providing excellent service will help you excel in this role.

We are seeking a motivated Airlines Executive to join our team in Asansol. This entry-level position is ideal for individuals eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Greet and assist passengers at the airport or through customer service channels, ensuring a positive travel experience.- Booking Information: Provide accurate information about flight schedules, ticket prices, and travel regulations to assist customers in making informed decisions.- Issue Tickets: Handle ticket booking and cancellations effectively, ensuring all transactions are processed smoothly.- Problem Solving: Address and resolve customer inquiries or issues, demonstrating strong interpersonal skills and maintaining professionalism at all times.- Collaboration: Work with other team members and departments to enhance the overall efficiency and service quality within the airline.Required Skills and Expectations:Candidates should possess strong communication skills in English and local languages, both spoken and written. Attention to detail is crucial, as accuracy in ticketing and customer interactions is essential. The ability to remain calm under pressure and provide solutions to customer problems is vital. Basic computer skills are necessary for using ticketing systems. A positive attitude and willingness to learn are equally important as this role may involve varied tasks related to customer support in a fast-paced environment.