Customer Support Representative (Full Time)

HPS Lab Designs

0 - 3 Years
6 Openings
1.8 - 2.5 Lac/Yr
Face-to-Face interview
Bhopal

Key Skills

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Job Description

job title: customer support representative

company: ajjas safety device

location: bhopal, madhya pradesh

about us:

at ajjas, we are on a mission to make the world a safer place. our cutting-edge technology and innovative solutions are changing the game in safety and security. join us in bhopal, where we are at the forefront of iot and safety innovation.

responsibilities:

as a customer support representative, you will be a key player in our mission to provide top-notch support to our valued customers. your responsibilities will include:

*providing exceptional support to our customers through calls, emails, and messages, ensuring a delightful experience with ajjas safety device products.

*mastering the art of troubleshooting technical issues, offering quick and effective solutions.

*guiding customers through device setup and usage, making sure they get the most out of our products.

*maintaining meticulous records of customer interactions to enhance service quality.

*collaborating with cross-functional teams to resolve complex issues and ensure a seamless customer experience.

*delivering professional and empathetic communication with customers, leaving a lasting positive impression.

*assisting with post-sales activities and actively identifying opportunities for improvement in our processes.

*staying up-to-date on ajjas safety device products and industry trends, allowing you to be an expert in the field.

benefits:

at ajjas safety device, we value our employees and offer a competitive compensation package, including:

salary: competitive salary ranging from rs. 1,84,000 to rs. 2,25,000/- lpa, based on skills and interview performance.

medical coverage: mediclaim worth rs. 2 lac after completion of the probation period, ensuring your well-being.