Voice Support Job Vacancies in Uttar Pradesh

Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

Job SummaryWe are looking for a proactive and confident Telecaller to support our recruitment team by contacting machine operators and coordinating their hiring for various project sites. The candidate will be responsible for reaching out to operators, explaining job opportunities, screening candidates, and coordinating with the HR and operations teams to fulfill the company's manpower requirements.Key ResponsibilitiesMake outbound calls to machine operators for recruitment purposes.Explain job roles, project locations, salary, and company policies to potential candidates.Screen candidates based on the company's hiring requirements.Maintain a database of operators, including their skills, experience, and availability.Coordinate interviews and joining formalities with the HR and operations teams.Follow up with shortlisted candidates until they join the assigned site.Build and maintain a network of skilled operators for future manpower requirements.Update daily call reports and recruitment status in the company's records.Meet recruitment targets within the given timelines.Required SkillsExcellent communication and convincing skills.Good telephone etiquette and interpersonal skills.Ability to build rapport with candidates.Basic computer knowledge (MS Excel, Google Sheets, or CRM software).Strong follow-up and organizational skills.EligibilityGraduate (preferred).0-2 years of experience in telecalling, or customer service.Freshers with excellent communication skills are welcome to apply.Preferred ExperienceExperience hiring machine operators, construction workers, or industrial manpower is an added advantage.Job TypeFull-TimeWork LocationOffice-basedSalaryCompetitive salary based on experienceWhy Join Us?Stable career growth opportunities.Friendly and supportive work environment.Opportunity to work with a growing organization and contribute to large-scale recruitment projects.

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls and messages to assist customers with their questions or issues.- Providing Product Information: Share details about our products and services, helping customers understand features and benefits.- Resolving Issues: Identify and troubleshoot customer problems to find suitable solutions promptly.- Documenting Interactions: Keep accurate records of customer interactions and transactions for future reference and quality assurance.- Following Up: Proactively reach out to customers after resolving issues to ensure their satisfaction.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-Solving Skills: Be able to think critically and resolve customer issues in a timely manner.- Patience and Empathy: Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- Basic Computer Knowledge: Familiarity with computers and the ability to navigate software applications is important.- Team Player: Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

We're Hiring Inbound Customer Support Executive (Airtel Payments Bank) Location: Noida, Sector 63 Company: Adroit Synergies Pvt. Itd. Employment Type: Full-Time Candidates: Male Candidates Only

We are looking for a focused and motivated female Tele Caller for our office located in Mahmoorganj. The ideal candidate should be a 12th pass with 0 to 2 years of experience in telecalling.Key Responsibilities:- Make Outbound Calls: You will be responsible for calling potential customers to promote our products or services, ensuring clear communication and engagement.- Provide Information: You will answer questions from customers and provide detailed information about our offerings, helping them understand the benefits.- Maintain Records: You will maintain accurate records of calls, customer interactions, and feedback in our system to ensure follow-up and track performance.- Achieve Targets: You will work towards meeting daily and monthly calling targets set by the management, contributing to the overall success of our sales team.- Build Customer Relationships: You will establish rapport with customers and listen to their needs, ensuring a positive experience that may lead to repeat business.Required Skills and Expectations:The candidate should have good verbal communication skills to convey information clearly. A basic understanding of customer service principles is essential. You should be self-motivated, with a positive attitude and the ability to work well in a team environment. Attention to detail is important for maintaining accurate call records. Familiarity with basic computer skills will be beneficial for entering data and using telecommunication software efficiently.

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- Resolve Issues: Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- Process Orders: Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- Maintain Customer Records: Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- Provide Product Information: Educate customers about products and services, helping them make informed decisions based on their needs.Required Skills and Expectations:- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- Provide Product Information: Offer detailed information about products or services, helping customers make informed decisions.- Handle Complaints: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- Collaborate with Team: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.Key Responsibilities:- Customer Interaction: Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- Product Knowledge: Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- Lead Generation: Identify potential customers and collect relevant information that can help in converting leads into sales.- Database Management: Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- Feedback Collection: Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.Required Skills and Expectations:- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

Position: TelecallerLocation: Gomti Nagar, LucknowExperience: 6 months - 1 yearKey Requirements:Graduated in any disciplineProficiency in Hindi & EnglishPrior experience in real estate callingGood knowledge of MS OfficeExcellent verbal communication skillsWorking Hours: 10:00 AM - 6:00 PMWeek Off: Wednesday

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

*Hiring for IKEA International Chat process: Gurgaon* - Eligibility: Grad/ UG- Experience: Min 1 year in Customer Service, international chat experience*Skills:*- Excellent communication skills- Writex (Non-Voice AMCAT)- NV Versant: 58+- Typing: 25/90*Job Details:*- Location: Gurgaon (WFO)- Cab Facility: Both sides- *Salary: In-hand 27k, CTC 3.8 LPA*- Joining Date: 5th Feb *IMMEDIATE JOINER REQUIRED WITH 1 YEAR OF INTERNATIONAL CHAT EXP*

Job description :Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Handle customer queries over email and/or chat Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend up skilling sessions to improve knowledge and performance level Meet personal/team qualitative and quantitative targetsRequirements and skills A minimum qualification of high school/diploma is required A higher degree would be an advantage (pursuing not allowed) Previous experience in a customer support role would be of great advantage Strong phone and verbal communication skills along with active listening (English) Good written and verbal communication skills Must have good data entry and typing abilities Customer focus and adaptability to different personality types proficient in relevant computer applications Ability to multi-task, set priorities and manage time effectively Flexible to work in rotational shifts and week-offs

- Make outbound calls to potential customers: The telecaller will be responsible for making cold calls to potential customers to pitch products or services.- Handle customer inquiries: The telecaller will be required to handle incoming calls from customers, answer their queries, and provide relevant information.- Maintain customer database: The telecaller will have to update and maintain customer information in the database accurately for future reference.- Follow up on leads: The telecaller will need to follow up on leads generated through cold calling or marketing campaigns to convert them into sales.- Achieve call targets: The telecaller will be expected to achieve daily, weekly, or monthly call targets set by the team leader.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal communication skills to effectively communicate with customers over the phone.- Good listening skills: The telecaller should be able to listen attentively to customer queries and respond appropriately.- Basic computer knowledge: The candidate should have basic knowledge of using computer systems for entering customer data and updating information.- Patience and perseverance: The telecaller should have the patience to handle customer rejections and the perseverance to continue making calls to achieve sales targets.- Ability to work independently: As the job is part-time and work from home, the candidate should be self-motivated and able to work independently without constant supervision.

Eligibility: Graduate or undergraduate candidates are welcome. Freshers and experienced candidates may apply.Skills: Good communication skills are required.Location Preference: Candidates should be based in Noida or willing to relocate to Noida.Salary: Up to 30,000 per month.

As a Customer Support Executive, you will play a key role in ensuring customer satisfaction by addressing their inquiries and providing solutions. This position is ideal for freshers looking to start their careers in customer service. Your main responsibilities will include:- Responding to Customer Inquiries: You will answer questions and address concerns from customers through various communication channels like phone, email, or chat. This helps ensure customers feel supported and valued.- Providing Product Information: You will share details about products or services, helping customers make informed choices. This may involve guiding them through features, pricing, and promotions.- Resolving Issues: When customers face problems, you will investigate and provide effective solutions. Quick and accurate problem-solving is essential for maintaining customer trust and loyalty.- Documenting Customer Interactions: You will keep records of customer communications and issues, ensuring all information is organized for future reference. This is crucial for tracking recurring problems and improving service.- Providing Feedback: You will relay customer feedback to management. This input can help improve products, services, and overall customer experience.To succeed in this role, you should have strong communication skills, be patient, and possess a problem-solving mindset. Being tech-savvy and comfortable with using computers for customer interaction is important. A friendly and professional attitude will greatly enhance the customer experience. A passion for helping others will make you a great fit for this position.

We are seeking a dedicated Customer Support Executive to join our team in Meerut, India. This full-time remote position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.As a Customer Support Executive, your main responsibility will be to assist customers with their inquiries and provide solutions to their problems. You will handle various communication channels, including phone calls, emails, and chat support, ensuring a positive experience for each customer. Additionally, you will be responsible for accurately documenting customer interactions and providing feedback to improve our support processes.Key Responsibilities:1. Respond to customer inquiries promptly: You will answer questions and clarify issues to ensure customer satisfaction.2. Troubleshoot and resolve issues: Identify problems and provide appropriate solutions to enhance the customer experience.3. Document interactions: Record detailed notes of customer interactions for future reference and to track recurring issues.4. Collaborate with team members: Share insights and feedback with colleagues to improve overall service quality and efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, to interact effectively with customers. A strong problem-solving ability is essential, as is a positive attitude toward helping others. Familiarity with technology and a willingness to learn new systems will also be important in this role. Being organized and detail-oriented will help you manage customer inquiries efficiently.