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BPO Non Voice Process Jobs

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  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Kirti Nagar Delhi
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Voice Process Inside Sales Inbound Negotiation Skills Cold Calling B2B Sales BPO Non Voice Outbound Sales BPO Sales Tele Marketing Sales Telesales Tele Sales Communication Skills
As a Telesales Executive, your role will focus on generating sales over the phone and building strong relationships with potential clients. You will work from our office in Kirti Nagar and are expected to contribute to the company's growth through effective communication and sales strategies.**Key Responsibilities:**- **Initiate Calls:** Make outbound calls to potential customers to introduce and promote our products or services, ensuring you engage them effectively.- **Understand Customer Needs:** Identify and understand customer requirements by asking relevant questions, allowing you to offer tailored solutions.- **Achieve Sales Targets:** Work towards monthly sales goals set by the team and track your performance regularly to ensure you meet or exceed expectations.- **Maintain Records:** Keep detailed records of customer interactions and sales activities in our database to help in tracking customer preferences and follow-ups.- **Provide Excellent Customer Service:** Address customer queries and concerns promptly and professionally, ensuring a positive experience that encourages future business.**Required Skills and Expectations:**- A minimum of 1-2 years of experience in telesales or a similar role is preferred, demonstrating your ability to sell effectively over the phone.- A degree in B.A, B.C.A, B.B.A, or B.Com is required, as this background will support your understanding of business principles.- Strong communication skills are essential, along with the ability to persuade and influence customers effectively.- you should be self-motivated, target-oriented, and willing to learn and adapt to new sales techniques and company offerings. - Proficiency in basic computer skills will be required to manage customer records and sales data effectively.
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  • Fresher
  • 2.3 Lac/Yr
  • Mumbai
Communication Chat Support Outbound Calling Calling BPO Call Center Convincing Power BPO Non Voice BPO Sales International BPO Voice Support Computer Skills Typing Skills Domestic BPO Chat Telemarketing English Hindi BPO
Job Title: Telecaller - Insurance Process/Product ProcessCompany: Venture AllocatorsLocation: MumbaiSalary: 19,000 - 22,000 per monthShift: 8 AM - 8 PM (Any 9-hour shift)Weekly Off: Sunday (Fixed)Role:Handle customer queries via calls and chat for insurance products and services.Eligibility:Graduate (Freshers & experienced candidates welcome)Sales experience preferred but not mandatoryGood communication skills requiredSkills Required:Strong verbal communicationBasic computer knowledgeCustomer-handling ability
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Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
BPO Operations Domestic BPO International BPO BPO Non Voice
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
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  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • Janakpuri Delhi
Good Communication Skills Basic Computer Skills BPO Non Voice
BPO Non-Voice jobs in Delhi NCR are a good option for 12th pass freshers who want to work in the customer support industry without handling voice calls. In non-voice processes, employees communicate with customers through emails, chat support, or backend systems.The main responsibilities include responding to emails, updating customer data, processing service requests, and maintaining accurate records. Candidates should have basic computer knowledge, good typing speed, and simple English writing skills.The starting salary for BPO Non-Voice fresher jobs usually ranges between 15,000 and 25,000 per month depending on the company and shift timing.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • Fresher
  • 2.0 Lac/Yr
  • Thane
Outbound Calling Domestic BPO Customer Support Voice Process BPO Non Voice Inbound Process Call Center BPO BPO Sales Inbound Voice Process Sales Good Communication in Hindi and English
Should have good communication in Hindi/English
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Alipore Kolkata
Customer Support BPO Non Voice
We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Metoda Rajkot
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO KPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
K9HR SOLUTIONS, komal thakrar (HR Recruiter) - Mo. No. 90999 70515 Email ID: hr004.k9hr@gmail.com) is looking for telecallerjob locatin is metoda & Rajkot hindi language is required basic english language is required
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Telecaller Jobs For Freshers - Pune

Callflex Corporation Pvt Ltd

  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Shivajinagar Pune
Domestic BPO KPO Outbound Calling Inbound Cold Calling Voice Process International BPO Outbound Sales BPO Tele Sales Typing Skills BPO Call Center BPO Non Voice Calling BPO Sales Computer Skills Voice Support
Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Taratala Kolkata
Customer Care Cons Customer Guidance Customer Relationship International BPO Domestic BPO Non Voice Process BPO Non Voice BPO
Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Airoli Navi Mumbai
Customer Care Cons International BPO Chat Support BPO Non Voice Customer Relationship Domestic BPO Chat Process BPO
*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift
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  • 0 - 6 yrs
  • Delhi NCR
International BPO Customer Guidance Non Voice Process BPO Voice Customer Relationship Chat Process BPO Operations BPO Non Voice
Language Requirement: Bengali, Burmese, Cantonese, English, Khmer / Thai, Lao, Malay, Mandarin, Tagalog / Filipino, UrduPrior experience in international voice process preferred (Freshers with strong language skills may apply).Excellent communication and interpersonal skills.Comfortable working in rotational shifts.Basic computer knowledge and typing skills required. Key Responsibilities:Handle inbound and outbound customer calls professionally.Provide accurate information and resolve customer queries effectively.Deliver exceptional customer service while maintaining quality standards.Meet individual and team performance KPIs (AHT, CSAT, Quality, etc.).Maintain proper documentation of customer interactions in CRM system
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Care Cons BPO Non Voice Customer Guidance Chat Support Customer Relationship BPO Operations Domestic BPO International BPO Non Voice Process Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. **Issue Resolution**: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. **Data Entry**: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. **Team Collaboration**: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Thane
BPO Operations BPO Non Voice International BPO
*Urgent Hiring International Inbound Voice Process 80% Calls & 20% Emails and Chats**Date of joining - 15th Jan '26**Process : Colossus US*Openings for Customer Service (International Voice Process)Skills - Excellent English communicationEducation - 12th Pass/GraduateExperience - Min 6 Months in International Voice ProcessDays of Working - 5 DaysWeekoff - 2 Days (1 Rotation and Sun fixed off)Shifts Window - 05:30 PM to 6.30 AM (Any 9 Hrs)Mode - Work From Office*Salary* Upto 26000 + 1250 NSA*Round of Interviews*HREmail AssessmentOps*Documents:*All the previous company documents are mandatory*Note*: Hexaware having certain location boundroes hence we are accepting applications of candidates who belongs/resides in below location onlyHexaware location Boundries1. Ambernath - Ghatkopar (Central Line)2. Thane - Panvel (Trans Harbour)3. Vashi - Chembur (Harbour Line)
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Chennai
Domestic BPO Sales Process BPO Non Voice Voice Process BPO Sales Call Center
FULL TIME/ PART TIME / WORK FROM HOME ALSO AVAILABLE FRESHERS OR EXPERIENCE ANYMALE & FEMALE BOTHFOOD AND ACCOMMODATION AVAILABLE GOOD SALARYFLEXIBLE TIMENO TARGET , NO WORK PRESSURE 10th to any degreeAge : 18 - 40Location : anywhere
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Sector 7 Faridabad
Good Communication Client Counselling Basic Computer Outbound Calling Customer Care BPO Operations Domestic BPO BPO Non Voice Outbound Sales BPO BPO Sales
We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.
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  • Fresher
  • 2.5 Lac/Yr
  • Noida Sector 2
Telecalling BPO Telecaller Telecaller Outbound Calling Domestic Calling Lead Generation Home Loans Mortgage Loans Good Communication Skills MS-excel Customer Handling Microsoft Excel Voice Process Negotiation Skills Inbound Motivating Skill BPO Non Voice BPO Sales Domestic BPO
We are looking for a motivated Tele Caller to join our team in Noida Sector 2. This role is ideal for freshers eager to start their career in a dynamic environment. As a Tele Caller, you will engage with customers over the phone to promote our services and gather feedback.Key responsibilities include making outbound calls to potential clients and introducing our products or services. You will listen to customer needs and provide accurate information, ensuring a positive experience. Maintaining clear records of calls and follow-ups is essential, as this helps track interactions and outcomes. You will also handle customer inquiries and resolve issues promptly, contributing to customer satisfaction.Required skills include excellent communication and interpersonal skills, allowing you to build rapport with clients quickly. A friendly and approachable demeanor is important for creating a pleasant experience. You should be able to work well in a team and follow guidelines while being flexible to adapt to different customer responses and situations. Basic computer knowledge is necessary for updating records and using call management systems. A willingness to learn and take feedback constructively is essential for personal growth and success in this role.We welcome applicants who have completed their 12th grade and are looking for a full-time opportunity to work from the office. If you are enthusiastic and eager to develop your skills in a supportive environment, we encourage you to apply.
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  • 1 - 4 yrs
  • Ahmedabad
Outbound Calling Lead Generation Inside Sales Inbound Convincing Power B2B Sales Cold Calling Negotiation Skills Marketing BPO Non Voice Outbound Sales Domestic BPO Online Sales Inbound Calls Calling BPO Sales
Lead generateOutbound and inbound Coordinates with client Handlingclient Make outbound calls to promote and sell products or services. Address customer queries, negotiate deals, and meet sales targets. Maintain detailed call records and follow up with leadseffectively.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 57
Domestic BPO BPO Non Voice BPO BPO Voice Sales Inside Sales Holiday Packages DRA Executive
Hiring Customer Support Executive (Voice / Non-Voice)Company: Radical Minds Technologies Pvt. Ltd.Location: C-46, Sector 57, NoidaSalary: Up to 3 LPAProcess: Voice / Non-Voice Job Responsibilities:Handle customer queries via calls, chat, or emailProvide accurate information and resolve customer concernsMaintain service quality and customer satisfactionFollow company guidelines and process protocols Eligibility Criteria:Good communication skillsBasic computer knowledgeCustomer service experience preferredFreshers can also apply Walk-In Interview Details: Address: C-46, Sector 57, Noida Contact Person: Vickey Giri Contact Number: 8171202598Interested candidates can share their updated CV or directly come for a walk-in interview.
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  • 0 - 6 yrs
  • Guindy Chennai
Customer Care Voice Process BPO Non Voice Domestic BPO BPO Sales
Freshers or experience any male and female both food and accommodation available
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
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Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice Domestic BPO
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Domestic BPO International Call Center Customer Support Outbound Calling BPO Non Voice BPO Sales
We are looking for a dedicated and friendly Call Center Executive to join our team in Bhubaneswar. This role requires effective communication skills and a commitment to providing excellent customer service.**Key Responsibilities:**- **Handling Incoming Calls:** Receive and respond to customer inquiries, providing accurate information and assistance to ensure customer satisfaction.- **Resolving Issues:** Address customer complaints and concerns efficiently, aiming for quick and effective resolutions that meet customer needs.- **Maintaining Records:** Keep detailed records of customer interactions, using our systems to document calls, issues, and resolutions for future reference.- **Providing Product Information:** Educate customers about our products and services, helping them understand features and benefits to enhance their experience.- **Following Up with Customers:** Proactively reach out to customers to check on their satisfaction and ensure that any issues were resolved satisfactorily.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication abilities to interact effectively with customers and colleagues.- **Problem-Solving Skills:** Ability to think quickly and tackle issues as they arise while maintaining a positive attitude.- **Basic Computer Skills:** Familiarity with computers and ability to learn new software quickly for record-keeping and customer management.- **Team Player:** Willingness to work collaboratively with other team members and contribute to the overall success of the call center.- **Attention to Detail:** Careful attention to detail is necessary for accurately documenting customer interactions and following company procedures. This is a full-time position that requires working from the office, making it essential for candidates to be local to Bhubaneswar.
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Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO Non Voice Process Chat Support BPO Non Voice Chat Process
Key Responsibilities:1. Respond to customer inquiries via phone, email, and chat.- Assist customers with product information, order status, and issue resolution.2. Handle customer complaints and provide appropriate solutions.- Listen to customer concerns, empathize with their situation, and find a resolution to their problem.3. Input and update customer information in the database.- Ensure accurate and relevant customer data is maintained for future reference.4. Upsell products and services to customers when applicable.- Identify opportunities to recommend additional products or services that may benefit the customer.5. Collaborate with other team members to ensure customer satisfaction.- Work together with colleagues to address complex inquiries and provide a seamless customer experience.Required Skills and Expectations:1. Excellent communication skills in English and Hindi.2. Strong problem-solving abilities to resolve customer issues effectively.3. Patience and empathy when dealing with frustrated or upset customers.4. Basic computer skills to navigate software systems and input customer data accurately.5. Ability to work in a fast-paced environment and multitask effectively.6. Willingness to work flexible hours, including evenings and weekends if required.
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  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • Laxmi Nagar Delhi
Good Communication Skills Basic Computer Skills
BPO Non-Voice Fresher jobs in Delhi NCR are great opportunities for 12th pass candidates who want to start a career in the BPO/ service industry without handling phone calls. These roles are offered by business process outsourcing companies, customer support firms, e-commerce businesses, IT service providers, and corporate offices. No prior experience is required freshers are welcome and training is usually provided by the employer.
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Kirti Nagar Delhi
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Voice Process Inside Sales Inbound Negotiation Skills Cold Calling B2B Sales BPO Non Voice Outbound Sales BPO Sales Tele Marketing Sales Telesales Tele Sales Communication Skills
Job Openings for 20 International Telesales Executive Jobs with minimum 1 Year Experience in Kirti Nagar, Delhi, having Educational qualification of : B.A, B.Com, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Marketing, Outbound Calling, Marketing Communication, Online Sales, KPO, Lead Generation, Interpersonal Skills, Voice Process, Inside Sales, Negotiation Skills, Cold Calling, B2B Sales, BPO Non Voice, Outbound Sales, BPO Sales, Tele Marketing, Sales, Telesales, Tele Sales, Communication Skills etc.What we're looking for:Exceptional communication and persuasive selling skills1-4 years of experience in telesales or salesProficiency in telesales and business developmentGraduate/Bachelors degree requiredSalary up to 30,000/month + attractive incentives
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