Voice Support Job Vacancies in Noida

Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We're Hiring Inbound Customer Support Executive (Airtel Payments Bank) Location: Noida, Sector 63 Company: Adroit Synergies Pvt. Itd. Employment Type: Full-Time Candidates: Male Candidates Only

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- Provide Product Information: Offer detailed information about products or services, helping customers make informed decisions.- Handle Complaints: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- Collaborate with Team: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.Key Responsibilities:- Customer Interaction: Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- Product Knowledge: Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- Lead Generation: Identify potential customers and collect relevant information that can help in converting leads into sales.- Database Management: Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- Feedback Collection: Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.Required Skills and Expectations:- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

*Hiring for IKEA International Chat process: Gurgaon* - Eligibility: Grad/ UG- Experience: Min 1 year in Customer Service, international chat experience*Skills:*- Excellent communication skills- Writex (Non-Voice AMCAT)- NV Versant: 58+- Typing: 25/90*Job Details:*- Location: Gurgaon (WFO)- Cab Facility: Both sides- *Salary: In-hand 27k, CTC 3.8 LPA*- Joining Date: 5th Feb *IMMEDIATE JOINER REQUIRED WITH 1 YEAR OF INTERNATIONAL CHAT EXP*

Job description :Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Handle customer queries over email and/or chat Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend up skilling sessions to improve knowledge and performance level Meet personal/team qualitative and quantitative targetsRequirements and skills A minimum qualification of high school/diploma is required A higher degree would be an advantage (pursuing not allowed) Previous experience in a customer support role would be of great advantage Strong phone and verbal communication skills along with active listening (English) Good written and verbal communication skills Must have good data entry and typing abilities Customer focus and adaptability to different personality types proficient in relevant computer applications Ability to multi-task, set priorities and manage time effectively Flexible to work in rotational shifts and week-offs

Eligibility: Graduate or undergraduate candidates are welcome. Freshers and experienced candidates may apply.Skills: Good communication skills are required.Location Preference: Candidates should be based in Noida or willing to relocate to Noida.Salary: Up to 30,000 per month.

We are hiring Customer Support Executives to handle customer queries over calls and provide accurate information. The role involves assisting customers, resolving issues, and ensuring a positive customer experience.Eligibility:Minimum qualification: 12th Pass (Plus Two)Freshers can applyBasic English & Hindi communication skillsKey Skills:Good communicationCustomer-friendly attitudeWillingness to learnSalary & Benefits:Fixed salary + incentives (up to 1 lakh)Training provided

Key ResponsibilitiesCollections: Make outbound calls to customers with overdue payments. Explain account status and negotiate payment arrangements. Update account records accurately after every interaction. Follow up on promises to pay and ensure timely recovery. Adhere to FDCPA and client-specific compliance regulations.Customer Service: Handle inbound calls regarding billing, account status, disputes, and service-relatedissues. Provide first-call resolution and ensure customer satisfaction. De-escalate issues professionally and transfer to appropriate teams when necessary

Job Title: Telecaller / Business Development ExecutiveCompany: Holybasil Ayurveda Products Pvt. Ltd.Location: Noida, IndiaEmployment Type: Full-timeExperience Required: 0-2 yearsSalary: 15,000 20,000 per monthJob Description:We are looking for a dynamic and persuasive Telecaller to join our sales team. The ideal candidate will be responsible for reaching out to potential clients, generating leads, and promoting our Ayurvedic products.Key Responsibilities:Make outbound calls to potential customers and explain our products/services.Generate leads and schedule appointments for the sales team.Maintain and update records of calls, leads, and client interactions.Follow up with prospects to ensure maximum conversion.Achieve daily/weekly targets and contribute to team goals.Handle client queries and provide excellent customer service.Qualifications & Skills:Minimum 10+2 education; graduates preferred.Strong communication skills in English and Hindi.Persuasive, confident, and target-driven.Basic computer skills for maintaining records.Prior telecalling or sales experience is a plus but not mandatory.

We have vacant of 10 Tele Caller Jobs in Noida, for Freshers Educational Qualification : 12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, Other Bachelor Degree Skill Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales etc.