Voice Process Job Vacancies in Ernakulam

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

Job Title: TelecallerCompany: Scifor TechnologiesLocation: Bangalore, IndiaPosition Type: Remote (Full-time)Stipend Range: INR 15,000 - 20,000Job Description:Are you a dynamic and persuasive communicator with a passion for sales? Scifor Technologies is looking for a motivated Telecaller to join our team remotely. As a Telecaller, you will play a crucial role in driving sales growth by reaching out to potential clients, understanding their needs, and effectively promoting our products and services.Key Responsibilities:Initiate outbound calls to prospective clients to introduce our products and services.Engage with potential customers to understand their requirements and provide tailored solutions.Maintain accurate and up-to-date records of customer interactions and sales leads.Effectively communicate the value propositions of our products to potential clients.Meet or exceed daily and monthly sales targets.Build and maintain positive and long-lasting customer relationships.Collaborate with the sales team to develop strategies for lead generation and conversion.Requirements:Proven experience in a telesales or telecalling role, preferably in a B2B sales environment.Exceptional communication and interpersonal skills.Strong persuasion and negotiation abilities.Goal-oriented with a track record of meeting or exceeding sales targets.Ability to work independently and as part of a team.Proficiency in using CRM software or similar tools.Self-motivated and results-driven.Additional Information:This is a remote, full-time position.The stipend offered ranges between INR 15,000 - 20,000 based on qualifications and experience.You will have the opportunity to work in a dynamic sales environment and contribute to the growth of the organization.

EquityEdge is seeking talented individuals for a mortgage production project based in the U.S.! Offices in Pune and Cherthala, Kerala.We Need: 10-12 experienced male professionals (excellent, competitive salary). Freshers (male candidates) with great communication and analytical skills (free training with stipend). Willing to work night shifts.Qualifications: Graduate/undergraduate in any discipline. Proficient in English (written and spoken). Team-oriented and collaborative.

We are looking for NON VOICE process - Chat Support for a renowned company in Kochi location.Only Male candidates apply