Voice Process Executive Female 12th Pass Jobs in Ahmedabad

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Interested candidates may WhatsApp their CVAs a Call Center Executive for HR Support, you will be the first point of contact for employees seeking assistance with HR-related queries. Your primary responsibility will be to provide exceptional customer service by efficiently raising tickets in ServiceNow and ensuring timely resolution of issues.Key Responsibilities: Manage inbound calls professionally and courteously, addressing all HR-related inquiries. Raise HR tickets in ServiceNow based on the nature of the employee requests or issues. Track and monitor the status of tickets, following up as necessary to ensure resolution. Communicate effectively with HR personnel to relay important information regarding employee concerns. Maintain confidentiality of all employee records and personal information. Provide feedback to the HR department on recurring issues to help improve processes. Participate in training sessions to stay updated on the latest HR policies and ServiceNow functionalities.Qualifications: High school diploma or equivalent; any Graduate Experience with ServiceNow or similar ticketing systems. Strong communication skills, in English, Hindi and Gujarati

Responsibilities of candidates include: Attend Customer Enquiries for Product over Phone or mail- Follow up with Customers for billing, Dispatch and dues.-Coordinating with Billing and finance team for billing and dues -Coordinating with Dispatch Team for timely dispatch of products from factory- Acting as Point of Contact for Field Sales Team for Documentation, Quotation and Report updates.