180

Ticketing Agent Fresher Jobs in Kolkata

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, your primary responsibility will be to assist customers with booking flight tickets and provide them with excellent service. You will work in a fast-paced environment where attention to detail and strong communication skills are essential. **Key Responsibilities:**- **Booking and Issuing Tickets:** You will handle the entire process of booking air tickets for customers, ensuring all details are accurate to avoid any issues during travel.- **Customer Support:** You will answer customer queries regarding flights, prices, and itineraries. Its important to provide clear and helpful information to enhance customer satisfaction.- **Managing Reservations:** You will update and manage customer bookings in the database, making modifications as needed to fit their travel plans.- **Payment Processing:** You will assist customers in processing payments for their tickets, ensuring secure transactions and handling any payment-related queries.- **Coordinating with Airlines:** You will communicate with various airlines to resolve any issues related to bookings and ensure smooth operations.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with customers and providing support.- Basic computer skills, including familiarity with booking software and databases, are necessary for handling ticketing processes.- Attention to detail is crucial; you will need to ensure all information entered is correct.- A team-oriented mindset is important to work effectively with colleagues and superiors.- Customers may have different needs, so being adaptable and patient will help you succeed in this role.
View all details
  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Kolkata
Customer Focus Air Ticketing Holiday Packages Ticket Booking BHM Hotel Booking Basic Computer Skills Aviation
As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air freight operations and ensuring the smooth transportation of goods. Your responsibilities will include the following:- **Handling Documentation**: Prepare and review all necessary paperwork for air cargo shipments, ensuring compliance with regulations to avoid delays.- **Coordinating Shipments**: Communicate with airlines and customers to schedule and track cargo shipments, ensuring timely delivery and effective logistics coordination.- **Customer Service**: Assist customers with inquiries about their shipments, providing updates and resolving any issues to ensure a positive experience.- **Monitoring Cargo Flow**: Keep track of cargo movement and inventory levels, ensuring that all shipments are documented and waste is minimized.- **Collaboration**: Work closely with internal teams, such as sales and warehousing, to synchronize efforts and maintain operational efficiency.The ideal candidate for this position should possess strong communication skills to interact with clients and airline representatives effectively. Attention to detail is crucial for handling documentation accurately. Basic knowledge of air cargo regulations and procedures will be advantageous but is not mandatory. Candidates should be comfortable working with technology and have basic computer skills for managing records. A proactive attitude and the ability to work well under pressure are essential for success in this fast-paced environment. A minimum educational qualification of 12th grade is required, and previous experience in logistics or air cargo is a plus.
View all details

Freshers For Ground Staff Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Google API Good Communication
As a Ground Staff Executive, you will play a vital role in ensuring smooth airport operations. You will assist passengers with their travel needs and provide excellent customer service, making their experience enjoyable and efficient.Key Responsibilities:1. **Passenger Assistance**: You will greet and assist passengers at check-in counters, ensuring they have all necessary documents. You will also help with baggage handling and provide information about flight schedules.2. **Check-in Procedures**: You will manage the check-in process for passengers, issuing boarding passes and checking luggage to ensure everything is handled timely and accurately.3. **Customer Service**: You will address passenger inquiries and resolve any issues that may arise, maintaining a friendly and professional demeanor at all times.4. **Coordination**: You will work closely with other staff and departments to ensure seamless operations, communicating essential information regarding flight updates and passenger needs.5. **Safety and Compliance**: You will ensure compliance with safety protocols and procedures while maintaining cleanliness and organization at the airport.
View all details
  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive in Kolkata, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for helping travelers with the boarding process and managing their travel documents efficiently.Key Responsibilities:1. **Check-In Support**: Assist passengers in the check-in process by verifying their travel documents and issuing boarding passes promptly.2. **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving any issues related to boarding.3. **Documentation Management**: Ensure that all travel documents, including boarding passes, are accurate and properly managed to maintain smooth operations.4. **Collaboration**: Work closely with other airport staff and departments to facilitate a seamless boarding process and enhance passenger satisfaction.5. **Safety Compliance**: Follow all safety and security protocols to ensure passenger and airport safety during the boarding process.Required Skills and Expectations:We seek individuals who possess good communication skills and the ability to work well under pressure. You should be detail-oriented and able to handle multiple tasks simultaneously. Punctuality and a professional appearance are essential, as you will be the first point of contact for many passengers. A positive attitude and a willingness to help others will contribute to your success in this role. Flexibility to work different shifts, including weekends and holidays, is also required.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 3 yrs
  • 6.5 Lac/Yr
  • Kolkata
Ground Staff Ground Handling Staff Airport Ticketing
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.
View all details

Air Ticketing Associate (Fresher)

Joom Vista Hospitality Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking Customer Relationship
GREAT OPPORTUNITIES FOR FRESHERSKOLKATA AIRPORT HIRING TICKETING STAFF POST - TICKETING STAFFQUALIFICATION- GRADUATIONSALARY - 22K -30K + PF +ESITHIS IS NOT A CONSULTANCYNO REGISTRATION FEES OR HIDDEN AMOUNTCANDIDATES WILL GET JOB BY THEIR OWN PRFORMANCE.EIGHT FOUR EIGHT TWO ZERO SIX NINE SIX ZERO THREE-COME AND FACE THE INTERVIEWNOTES - # SHOULD HAVE VALID PASSPORT# NO VISSIBLE TATOOSCARRY YOUR CURRENT RESUMEMAINTAIN FORMAL DRESS COAT
View all details
  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are looking for a dedicated Airport Ticketing Agent in Kolkata to help passengers with ticket sales and travel arrangements. This full-time position is ideal for those who are motivated and have a passion for customer service. No prior experience is required, making it suitable for freshers.Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring they understand their options and fees.- **Customer Assistance:** Provide excellent customer service by answering questions, helping with check-ins, and resolving any issues that may arise.- **Documentation Management:** Handle necessary travel documents and ensure all information is accurate and up to date.- **System Updates:** Input and update passenger information in the airline systems as required, ensuring accuracy to avoid complications.- **Conflict Resolution:** Address any customer complaints and work to resolve them effectively, maintaining a positive experience for travelers.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. Attention to detail is crucial, especially when managing flight schedules and passenger data. Basic computer skills are necessary for entering data into booking systems. Our ideal candidate is friendly, patient, and capable of working in a fast-paced environment, demonstrating a willingness to learn and grow in the aviation field. Reliability and punctuality are key traits to help maintain smooth airport operations.
View all details
  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
View all details
  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Basic Computer Skills Communication Customer Support
We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.
View all details
  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
View all details
  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
View all details
  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
View all details
  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for a Air Ticketing Executive to join our team in Kolkata. In this role, you will be responsible for assisting customers with booking tickets, providing excellent customer service, and handling air ticketing tasks.Key responsibilities:- Assist customers with booking flight tickets: You will be responsible for helping customers book their flights, providing them with options, and ensuring a smooth booking process.- Provide excellent customer service: You will need to have strong customer relationship skills to assist customers with any inquiries, changes, or issues they may encounter.- Handle air ticketing tasks: You will be responsible for managing ticketing processes, ensuring accuracy, and following company policies and procedures.Required skills and expectations:- Customer relationship skills: You should have excellent communication skills, be friendly, patient, and able to resolve customer issues effectively.- Ticket booking experience: While freshers are welcome, any prior experience in ticket booking or customer service would be a plus.- Air ticketing knowledge: A basic understanding of air ticketing processes and systems would be beneficial for this role.
View all details
  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Aviation Aviation Security Good Communication Ground Management
As a Ground Staff Executive, you will be responsible for various tasks related to the smooth functioning of airport operations. Key responsibilities include assisting in ground handling activities such as baggage handling, aircraft marshalling, and assisting passengers. You will also be involved in air ticketing, cargo handling, and ensuring airport security. Strong communication skills are essential for coordinating with internal stakeholders and providing excellent customer service. A 10th-grade education is required, and prior experience in the aviation industry is preferred but not mandatory. The ideal candidate should have a strong sense of responsibility, attention to detail, and good problem-solving skills to handle various ground staff activities efficiently. This is a full-time position based in Kolkata, requiring you to work from the office.
View all details
  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
View all details
Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Aviation
Job Openings for 45 Ground Staff Executive Jobs for Freshers in Mumbai, Delhi, Bangalore, Hyderabad, Ahmedabad, Kolkata, Surat, Pune, Jaipur, Lucknow, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Staff Activities, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Aviation etc.
View all details
Customer Relationship Ticket Booking Air Ticketing
- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.
View all details
Ground Staff Executive Airport Ticketing Ticketing Agent Air Hostess Human Resource Management Airport Operation Ground Staff Ticketing Manager
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
View all details
Customer Relationship Air Ticketing Ticket Booking
We have vacant of 25 Air Ticketing Executive Jobs in Delhi NCR, Pune, Indore, Kolkata, Bhopal, Jabalpur, Agra, Ranchi, Patna, Darbhanga, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS Skill Customer Relationship, Air Ticketing, Ticket Booking etc.
View all details
  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
As an Airport Ticketing Agent, you will play a crucial role in ensuring smooth travel experiences for passengers. This position is based at the Dumdum airport and is ideal for freshers who have completed at least their 10th grade.**Key Responsibilities:**- **Check-In Support:** Assist passengers at check-in counters, ensuring smooth and efficient processing of flights and luggage.- **Ticket Sales:** Sell airline tickets to customers, providing information on flight schedules, prices, and travel regulations.- **Customer Service:** Address passenger inquiries and concerns with a friendly attitude, helping resolve issues related to bookings or travel plans.- **Manage Documentation:** Verify travel documents, check passenger identification, and ensure all necessary documentation for travel is complete and accurate.- **Handle Payment Transactions:** Process ticket purchases and ensure cash and credit card transactions are managed accurately.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with passengers and team members.- A customer-focused attitude, with a willingness to assist and provide solutions to travelers.- Basic computer skills to operate ticketing systems and manage bookings.- Ability to work in a fast-paced environment, multitasking efficiently while maintaining attention to detail.- A friendly demeanor and professional appearance, representing the airline positively at all times. Freshers are encouraged to apply, as training will be provided to help you succeed in this role.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are seeking a dedicated Air Ticketing Executive to join our team in Kolkata. This role involves supporting customers in booking airline tickets and offering excellent service throughout the process.**Key Responsibilities:**- **Ticket Booking:** Handle requests from clients to book air tickets. This includes checking flight availability, price options, and finalizing bookings.- **Customer Assistance:** Provide assistance to customers with any queries related to flights, ticketing policies, and travel itineraries.- **Payment Processing:** Ensure that all payment transactions for ticket bookings are processed accurately and securely.- **Record Maintenance:** Keep accurate records of ticket bookings and customer information to ensure smooth follow-up and service delivery.- **Problem Resolution:** Address any issues that may arise during the booking or travel process, including cancellations or modifications.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and understanding their needs.- **Attention to Detail:** Accuracy in handling bookings and payments is crucial to avoid errors that can affect customer satisfaction.- **Basic Computer Skills:** Proficiency in using computers and related software for managing bookings and customer information.- **Team Player:** Ability to work well within a team environment, cooperating with colleagues to ensure efficiency in operations.- **Adaptability:** Willingness to learn and adapt to new tools, systems, and procedures in the airline ticketing industry. This is a full-time, office-based position suitable for candidates with little to no experience in the field, eager to grow their career in travel and tourism.
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for a dedicated Air Ticketing Executive in Kolkata to assist customers with booking air travel. This role is ideal for freshers who are eager to start their careers in the airline and travel industry.Key responsibilities include:1. **Ticket Booking:** You will help customers by processing their flight bookings accurately. This includes searching for the best flight options, making reservations, and issuing tickets.2. **Customer Support:** You will assist clients with their inquiries and provide information on flight schedules, pricing, and travel policies. Good communication will be essential in addressing any passenger concerns.3. **Data Management:** You will maintain and update records related to ticket bookings and customers. Accurate data entry and attention to detail will be necessary to ensure smooth operations.4. **Problem Solving:** If customers face issues such as booking changes or cancellations, you will resolve these promptly and professionally, ensuring a positive experience.5. **Collaboration:** You will work closely with team members and other departments to ensure efficient service delivery while adhering to company policies and procedures.The ideal candidate should have a pass in the 10th grade and demonstrate strong communication skills, a customer-oriented mindset, and a willingness to learn. Attention to detail, the ability to work well under pressure, and a basic understanding of computer operations are also necessary for success in this role.
View all details
Good Communication Air Ticketing Agent
Industry : Aviation / Airline / AerospaceKey Skills : Good Communication, Air Ticketing Agent,Industry : Aviation / Airline / AerospaceFunction : Hotel / Restaurants / Travel / AirlinesPositions : 90Experience : 0 - 4 Yrs.Salary : INR 500000 - 1700000Location(s) of Job : Balod, Korba, Chhattisgarh, Raipur, Chhattisgarh, Bilaspur, Jammu, Dehradun, Durgapur, Delhi, Bastar, Chhattisgarh, Tarn TaranQualification : 12th Pass10th Pass, I.T.I., B.A, B.B.A, B.Com, B.Ed, Other Bachelor Degree, M.A, M.ComGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONIndustry : Hotel / Restaurant / HospitalityKey Skills : Good Communication, Airline Ground Staff,Industry : Hotel / Restaurant / HospitalityFunction : Hotel / Restaurants / Travel / AirlinesPositions : 90Experience : 0 - 3 Yrs.Salary : INR 500000 - 900000Location(s) of Job : Goa, Bangalore, Mangalore, Amravati, AgartalaQualification : 12th Pass10th Pass, I.T.I., B.A, B.B.A, B.Com, M.A, M.ComGender Preference : AllHiring For : Own Company
View all details
Good Communication Air Ticketing Executive
The primary responsibility of an Air Ticketing Executive is to assist customers with booking flights, processing ticket reservations, and handling any inquiries or issues related to air travel. This role requires strong communication skills in order to effectively interact with customers, airline representatives, and travel agents. In addition to excellent communication skills, an Air Ticketing Executive should also have a good understanding of airline policies and procedures, as well as knowledge of different flight routes and schedules. Attention to detail is also crucial in this role.
View all details
Customer Relationship Air Ticketing Ticket Booking Airlines Ticketing Executive Airport Ticketing
Job Openings for 40 Air Ticketing Executive Jobs for Freshers in Kolkata, Darjeeling, Siliguri, Dehradun, Haridwar, Rishikesh, Lucknow, Kanpur, Varanasi, Udaipur, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
View all details
  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
View all details
  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
View all details
  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing Communication Basic Computer Skills Customer Care
We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
View all details
  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
View all details
Ground Operation Ticketing Officer Airport Ticketing Air Hostess Airport Staff HR Team Tracker Aviation
Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry
View all details
Ground Staff Executive Ground Staff Ground Management Air Hostess Aviation Ticketing Staff Ticketing Agent Data Entry Airport Manager HR Team Tracker
We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsory* Experience: 4 to 6 years* Salary: 45k to 55k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skillsets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email = Content On This Number=8533061117
View all details
Ground Handling Air Ticketing Comp Comptur Airline Ground Staff Airpot Airport Ticketing Airport Executive HR Architect Team Leader
We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email
View all details

Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.**Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
View all details
  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Ground Staff Customer Support Airport Ticketing
We are looking for an Airport Check-in Executive based in Kolkata. The ideal candidate should be a 12th pass and must have between 0 to 4 years of experience in customer service or a related field. This is a full-time role that requires the individual to work from the office at the airport.**Key Responsibilities:**- **Passenger Check-in:** Assist travelers with the check-in process by verifying their travel documents and managing luggage check-in. This ensures a smooth and efficient start to their journey.- **Customer Assistance:** Provide exceptional service to passengers, answering queries and resolving issues related to their flights, baggage, and other travel needs, ensuring their comfort and satisfaction.- **Documentation Handling:** Ensure that all necessary travel documents are collected, checked, and processed correctly. This helps maintain compliance with airline policies and regulations.- **Coordination with Ground Staff:** Communicate effectively with airline ground staff regarding passenger needs and any irregularities. This teamwork is crucial for maintaining operational efficiency.- **Problem Solving:** Address any unforeseen issues that arise during check-in, such as flight delays or cancellations, and offer practical solutions to travelers.The ideal candidate should possess strong communication skills, a friendly and approachable demeanor, and the ability to work in a fast-paced environment. Attention to detail and a customer-focused mindset are essential for this role. Proficiency in basic computer skills is also required for managing check-in systems efficiently.
View all details

Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- **Handle Complaints:** Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- **Provide Information:** Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- **Coordinate with Airlines:** Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- **Maintain Records:** Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- **Customer Service Orientation:** A friendly and helpful attitude is essential for creating a positive experience for travelers.- **Problem-Solving Skills:** You should be able to think on your feet and resolve issues effectively under pressure.- **Tech-Savvy:** Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- **Time Management:** Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
View all details

Ground Staff Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.
View all details

Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
View all details
  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Agent in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. Your main responsibilities will include:- **Ticket Sales and Reservations:** Assist customers in booking flights, handling their requests, and providing information on fares and schedules.- **Customer Service:** Address passenger inquiries and resolve any issues related to ticketing and travel, ensuring that each customer feels valued and supported.- **Check-in Support:** Help passengers with the check-in process, guiding them through any required documentation and procedures for departure.- **Payment Processing:** Handle transactions efficiently, ensuring accurate payment processing for ticket purchases, changes, or cancellations.- **Issue Resolution:** Manage ticket changes and refunds promptly, understanding airline policies and ensuring compliance with regulations.To succeed in this role, you should possess strong communication skills, enabling effective interaction with a diverse range of passengers. Being organized and detail-oriented is essential, as you will manage multiple tickets and queries at once. Basic computer skills are necessary to operate ticketing systems and handle electronic payments. A friendly and patient demeanor will help create a positive experience for travelers. Previous experience in customer service or the travel industry is an advantage, but not mandatory. A high school diploma (12th pass) is required, and a willingness to learn will be crucial for growth in this role.
View all details
  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Gate Operations Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
Join our dynamic team in Kolkata as an Airport Operations Executive, where you will play a vital role in ensuring smooth airport operations. Ideal candidates are enthusiastic and eager to learn, with a passion for the aviation industry.As an Airport Operations Executive, your key responsibilities will include:1. **Customer Service**: Assist passengers with check-in, boarding, and inquiries to ensure a positive travel experience.2. **Flight Coordination**: Monitor flight schedules and communicate relevant updates to passengers and airline staff.3. **Baggage Handling**: Ensure the proper handling, loading, and unloading of baggage while maintaining records and addressing any issues that arise.4. **Safety Compliance**: Follow all safety and security regulations to guarantee the safety of passengers and staff during airport operations.5. **Team Collaboration**: Work closely with different teams, including security and ground staff, to ensure seamless operations and effective communication.To succeed in this role, candidates must possess strong communication skills to interact with passengers and team members effectively. A keen attention to detail is essential for managing schedules and handling baggage. Being adaptable and able to work under pressure will also be important, as airport operations can be fast-paced. Previous experience is not required, making this an excellent opportunity for recent graduates or those looking to start a career in aviation. A minimum of a 12th-grade education is required.
View all details
  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
Airport Terminal Services Agent - Job DescriptionJob Title: Airport Terminal Services AgentJob Type: Full-timeJob Location: Kolkata
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. You will work in a fast-paced environment and collaborate with various teams to enhance the travel experience for passengers. Your responsibilities will include:- **Passenger Assistance**: You will provide support and guidance to passengers at various checkpoints, helping them with inquiries and ensuring they have a comfortable travel experience.- **Check-In Support**: Assist passengers during the check-in process, ensuring they have all necessary documents and are informed about their flight details.- **Baggage Handling Coordination**: Work with baggage services to ensure that passengers' luggage is handled efficiently and safely, including tracking and resolving any lost baggage issues.- **Safety and Security Compliance**: Help maintain safety and security protocols at the airport by monitoring activity and reporting any suspicious behavior to management.- **Collaboration with Teams**: Coordinate with other airport staff, including ground crew and airline representatives, to ensure operations run smoothly and efficiently.To succeed in this role, you should have:- **Strong Communication Skills**: Clear and effective communication is essential for interacting with passengers and colleagues.- **Attention to Detail**: You will need to pay close attention to procedures and regulations to ensure compliance and safety.- **Problem-Solving Ability**: Being able to quickly address and resolve issues that may arise during airport operations is important.- **Team Player Attitude**: You should be willing to work collaboratively with others to achieve common goals in a busy environment.Overall, a positive attitude and a willingness to learn will contribute significantly to your success as an Airport Operations Executive.
View all details
  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
We are looking for a dedicated Airline Ramp Executive in Kolkata, India. This full-time role is suitable for individuals with little to no experience, making it an excellent opportunity for recent school leavers.As an Airline Ramp Executive, your key responsibilities will include:- **Baggage Handling**: Efficiently loading and unloading passenger luggage and cargo from aircraft, ensuring safe handling to prevent damage.- **Aircraft Preparation**: Assisting in the pre-departure checks of aircraft, ensuring that all systems are operational and ready for the flight.- **Ground Support**: Coordinating with ground crew and other personnel to maintain smooth operations during aircraft arrival and departure times.- **Safety Compliance**: Following safety protocols and procedures to ensure a safe working environment while managing equipment and baggage.To succeed in this role, candidates should possess strong teamwork skills and the ability to work in a fast-paced environment. Basic physical fitness is required, as the job involves lifting heavy luggage and operating ground support equipment. Good communication skills are important for interacting with colleagues and ensuring effective coordination. Attention to detail is essential to ensure safety and efficiency in ramp operations. Candidates must have completed at least the 10th grade and be prepared for a full-time office-based work schedule. A willingness to learn and adapt is crucial for success in this position.
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
We are looking for a motivated Air Ticketing Associate to join our team in Kolkata. This entry-level position is perfect for individuals eager to start a career in the travel industry.Key Responsibilities:1. **Ticket Booking**: Handle flight reservations and ticketing for clients. Utilize airline systems to create accurate bookings based on customer preferences and requirements.2. **Customer Assistance**: Provide support to customers over the phone and in person. Address inquiries about flight schedules, fares, and baggage policies to ensure a smooth travel experience.3. **Documentation**: Manage and maintain accurate passenger records. Ensure that all required documents are processed correctly and securely.4. **Problem Solving**: Assist customers with any issues related to ticket changes, refunds, or cancellations. Work efficiently to resolve problems and keep customers informed.5. **System Updates**: Stay updated with changes in airline schedules and policies. Utilize this information to advise customers effectively.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and be comfortable working in an office environment. Strong communication skills in English and local languages are essential for interacting with customers. Basic knowledge of computers and the ability to learn new software quickly are necessary, as is a keen attention to detail. Applicants must be enthusiastic, focused, and ready to deliver excellent customer service while working in a fast-paced environment. A genuine interest in the travel industry will be an added advantage.
View all details
View More Jobs

Apply to 180 Ticketing Agent Fresher Jobs in Kolkata

  • Kolkata Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Delhi Jobs