Telecalling Executive Job Vacancies in Science City

Contacting potential or existing customersSharing information about products or servicesMaking recommendationsHighlighting special offersNegotiating pricesAnswering questions about products or the companyAsking questions to understand customer requirementsDirecting prospects to the field sales team when neededBuilding and maintaining strong relationships with customers

Key Responsibilities:Cold Calling: Initiate outbound calls to potential customers or clients in Indian market with the aim of generating interest in the products or services offered.Lead Generation: Identify and qualify leads through effective questioning and information gathering during phone conversations.Product/Service Knowledge: Have a thorough understanding of the company's products or services, as well as their features and benefits, to effectively communicate and address customer inquiries.Relationship Building: Establish and maintain professional relationships with clients, demonstrating excellent interpersonal skills to build trust and credibility.Customer Support: Address customer inquiries, provide information, and assist in problem resolution, ensuring customer satisfaction.Record Keeping: Maintain accurate and up-to-date records of customer interactions and follow-up activities using customer relationship management (CRM) software.Market Research: Stay informed about industry trends, competitors, and market conditions to better tailor sales pitches and strategies.Language Proficiency: Possess strong language skills in Hindi, and English and any other required languages for effective communication with international clients.Time Management: Manage call schedules efficiently, balancing outbound calls, follow-up calls, and administrative tasks.Reporting: Provide regular reports to supervisors or management on call performance, leads generated, and conversion rates.Ability to commute/relocate:Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Candidate will be responsible to all administrative work of office & Seminars. Candidate will be responsible to all CRM Data entry, Visitor management and etc. Candidate will be responsible for Social Media Handling Candidate should be comfortable to travel to different cities Candidate should have strong communication skills. Candidate should be presentable. Candidate should be proficient in Hindi, Gujarati and English as well. Candidate should have convincing power. Candidate should be able to retain existing client through proper communication. Candidate will be responsible for taking follow ups from students and parents Candidate should be willing to do multi-tasking. Candidate should be proficient in MS Office. Candidate will be responsible to generate new clients and approach for products & services of company.

Job Description:We are currently seeking a dynamic and versatile individual to join our team as a Telecaller. This role is not just limited to traditional telecalling duties but also extends to managing our social media accounts and assisting with link-building for SEO purposes. While prior experience in social media and SEO is not required. We provide comprehensive training in these areas to equip you with the necessary skills. As a Telecaller, you will be responsible for making outbound calls to prospective customers to generate leads, qualify opportunities, and schedule appointments. You will also be responsible for providing customer support and answering questions about our products and services.Qualifications:Excellent communication skills, both verbal and written.Basic understanding of sales principles and customer service practices.Familiarity with social media platforms and enthusiasm for social media marketing.Basic knowledge of SEO and link building is a plus, but not mandatory.Strong organizational and multitasking abilities.Training:Comprehensive training in social media management and SEO link building will be provided to ensure you are well-equipped for these aspects of your role.

There is vacancy for tele caller in our company right now

Talking customers through a series of actions to resolve a problem. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues.

Responsibilities: Outbound Calls II Good Communication Inform customers about the company's products and offers Manage outbound customer calls in a timely manner Generate leads that develop into new customers Identify customer's needs and convince the customer to buy the product

OUTBOUND TELECALLING

Maintaining the required login hours. Receiving inbound calls/Chat/invoices of customers or do out calls, as per the campaign specific SLA. Documenting all calls with regards to the customers query accurately in respective software. Relevant knowledge of product and processes. Provide quality customer service on every call. Identify the needs of customers, resolve issues, and provide solutions on call. To appear for refresher training. To take every feedback from team coach/team leaders and Quality team in a positive manner for purposes of improving customer skills. Ensure to follow the call quality script provided by the company for uniformity.

We are seeking an enthusiastic Telecaller to bring their expertise to our team at Navkar Associates in Ahmedabad.Key Responsibilities:Provide information to customers on our products/services to generate interest. Follow a script to engage with customers to improve the chance of closing sales. Record customer data, purchase details, and reactions for easy reference and future communication.Develop a rapport with clients by addressing their questions and engaging with a customer-first approach.Meet sales goals each week, maintain quality standards, and adhere to compliance guidelines.Analyze customer feedback and trends to enhance future sales efforts.

Make outbound calls to potential clients interested in immigration and visa services. Provide information about immigration procedures, visa requirements, and related services. Understand clients' needs and requirementsRequired Candidate profileFollow up with clients via phone calls and emails to maintain communication and provide updates.Schedule appointments for clients to meet with immigration consultants.