Technical Coordinator Fresher Jobs in Ranchi

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

A ground handling job involves ensuring the safe and efficient operation of aircraft on the ground at airports. This includes a wide range of tasks such as baggage handling, passenger services, aircraft maintenance, and operations coordination. Ground handlers may be responsible for tasks like loading and unloading baggage, assisting passengers with check-in and boarding, ensuring proper aircraft preparation for flight, and coordinating with other airport personnel.Responsibilities:Verify passenger travel documents.Issue boarding passes.Assist passengers with baggage check-in.Provide information and directions to passengers.Resolve any issues that arise during the check-in process.We are hiring for the job post Airport Ground Staff/ Executive for a Leading Domestic/International Airlines.QUALIFICATION - 10th/12th/Graduate/Diploma. (M/F).APPLY - Freshers Experienced and Male Female both can apply for this job.SKILLS : - Candidate should have good communication skills.JOB LOCATION - PAN INDIAJob Type: Full Time JobSALARY - 18000/- to 35000/- per month.BENEFITS: PF, Bonus, Increment after every Six months,Hiring Process: Face to Face InterviewNOTE:-> WE ARE NOT A CONSULTANCY> WITHOUT DONATION FEES JOBIf you have any queries, you can contact this number--- +91 8609059677 ( send your cv this whatsapp number)