Array ( [0] => technical-coordinator [1] => patna ) Technical Coordinator Fresher Jobs in Patna | Latest Vacancies
7

Technical Coordinator Fresher Jobs in Patna

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
View all details
Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
View all details

Hiring Fresher - Graphic Designer - Araria/Bhagalpur/Darbhanga

Scinext Group Skills & Technology Private Limited

Graphic Designer MBA PGDM Master in Digital Media Mass Comm BE .Tech (CS IT) BE .Tech BCA Data Entry Operator Call Center Executive Technical Support Staff Multi-Tasking Staff
**Bihar Election Department Hiring!** **Multiple Government Job Openings Apply Now!** **Various Positions Under Govt. Projects**Graphic Designer Diploma/Degree in Graphic Design/Multimedia + 3 yrs exp (Photoshop, Illustrator, Premiere Pro) 69,121/month
View all details
Good Communication Skills Customer Support Problem Solving Pressure Handling Attention to Detail Physical Fitness Aviation Ground Handling Knowledge Of Aviation Safety Standards Teamwork Adaptability Technical Skills Cargo Handling Cargo Staff
A ground handling job involves ensuring the safe and efficient operation of aircraft on the ground at airports. This includes a wide range of tasks such as baggage handling, passenger services, aircraft maintenance, and operations coordination. Ground handlers may be responsible for tasks like loading and unloading baggage, assisting passengers with check-in and boarding, ensuring proper aircraft preparation for flight, and coordinating with other airport personnel.Responsibilities:Verify passenger travel documents.Issue boarding passes.Assist passengers with baggage check-in.Provide information and directions to passengers.Resolve any issues that arise during the check-in process.We are hiring for the job post Airport Ground Staff/ Executive for a Leading Domestic/International Airlines.QUALIFICATION - 10th/12th/Graduate/Diploma. (M/F).APPLY - Freshers Experienced and Male Female both can apply for this job.SKILLS : - Candidate should have good communication skills.JOB LOCATION - PAN INDIAJob Type: Full Time JobSALARY - 18000/- to 35000/- per month.BENEFITS: PF, Bonus, Increment after every Six months,Hiring Process: Face to Face InterviewNOTE:-> WE ARE NOT A CONSULTANCY> WITHOUT DONATION FEES JOBIf you have any queries, you can contact this number--- +91 8609059677 ( send your cv this whatsapp number)
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Patna
Customer Support Customer Care Technical Services
Customer Support RepresentativeJob Summary: We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Assist customers with product-related questions and troubleshooting.Process orders, returns, and exchanges.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to resolve complex issues.Provide feedback to improve processes and customer satisfaction.Stay updated on product knowledge and company policies.Qualifications:High school diploma or equivalent; associate's degree preferred.Previous experience in customer service or support is a plus.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Proficient in using customer support software and tools.Ability to work in a fast-paced environment and handle multiple tasks.Working Conditions:May require working evenings or weekends.Remote work options may be available.Benefits:Competitive salaryHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional development---Feel free to modify this template to suit your specific needs!
View all details
Technical Support Engineer Software Support Engineer Application Support Engineer
Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring
View all details

Computer Technician

Excel infosystem

Computer Hardware Knowledge Of Computer Technical Support
We have vacant of 1 Computer Technician Job in Patna Kankarbagh, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.C.A Skill Computer Hardware, Must have sound knowledge of computer, Computer Hardware, Must have sound knowledge of computer etc.
View all details
Software Support Engineer Technical Support Engineer Application Software Support
Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring
View all details

Apply to 7 Technical Coordinator Fresher Jobs in Patna

  • Patna Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs