Technical Services Job Vacancies in Patna

MICROAI IS HIRING - CUSTOMER SUPPORT EXECUTIVE Work From Home 20,000 - 24,000/MonthMICROAI is hiring Customer Support Executives for its growing team. Both freshers and experienced candidates are welcome to apply. Job DetailsCompany: MICROAIPosition: Customer Support ExecutiveWork Mode: Work From HomeQualification: 12th Pass / GraduateExperience: Fresher / ExperiencedSalary: 20,000 - 24,000 per monthOpen Positions: Only 18Location: Remote / Work From Home Who Can Apply? 12th Pass candidates Graduates Freshers looking for their first job Candidates with customer support experience Good communication and basic computer skills preferred Candidates comfortable working from home How to ApplyInterested candidates should send their updated CV/Resume to: himanshu.micro1ai@gmail.comEmail Subject: Application - Customer Support WFH Company Website: micro1.ai Limited VacanciesOnly 18 positions available!Send your CV today and take the next step toward a Work From Home career with MICROAI. MICROAI - Work. Connect. Grow.

Service Engineer - maintenance of Mechanical & Electrical equipment. They might be needed to install Mechanical & Electrical equipment diagnosed and resolve the issue.Responsibility Deliverable-1.Communicating with the customer to ensure that services are being delivered effectively.2.Promptly following up on service request and providing customer feedback.3.Monitoring and maintaining the performance of Mechanical / Electrical equipment.4.Explain new features and suggest upgrades to customers.5.Providing recommendations about new features and product improvements.6.Ordering and stocking materials as needed.7.Providing clear customer feedback.8.Ability to communicate clearly with team members and clients.9.Writing reports on a regular basis and presenting findings to managers.Required Skills-1. Analytical thinking skills.2.Good verbal communication skills.3.Knowledge of computer operating systems software.4. problem-solving skills.5.Good interpersonal skills and ability to work with a customer or team to resolve Mechanical system problems.6.Time management skills and ability to prioritize tasks according to urgency.7.Being able to respond to emergencies in a timely manner and complete tasks within set deadlines.8. Ability to communicate clearly with team members and clients.9. Ability to talk and sell to customers about new features and upgrades, if necessary, as part of their job specification

Job SummaryThe Maintenance Engineer is responsible for the upkeep, repair, and preventive maintenance of airport infrastructure, systems, and facilities to ensure safe, efficient, and uninterrupted airport operations. This includes electrical, mechanical and electronic systems used in daily airport functions.Key Responsibilities1. Maintain and repair airport facilities (Electrical, Electronics, Mechanical)2. Conduct routine inspections and respond to faults3. Keep accurate maintenance records4. Ensure work complies with safety and airport standards5. Coordinate with teams and contractors6. Work in shifts, including nights and weekendsRequirements:1. Diploma, ITI or Degree in Engineering (Electrical, Electronics, Mechanical)2. Freshers & experience both can apply3. Good problem-solving and technical skills4. Ability to read technical drawings5. Safety training or certifications a plus

Customer Support RepresentativeJob Summary: We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Assist customers with product-related questions and troubleshooting.Process orders, returns, and exchanges.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to resolve complex issues.Provide feedback to improve processes and customer satisfaction.Stay updated on product knowledge and company policies.Qualifications:High school diploma or equivalent; associate's degree preferred.Previous experience in customer service or support is a plus.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Proficient in using customer support software and tools.Ability to work in a fast-paced environment and handle multiple tasks.Working Conditions:May require working evenings or weekends.Remote work options may be available.Benefits:Competitive salaryHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional development---Feel free to modify this template to suit your specific needs!

JOB SUMMARY: We are seeking a dedicated Support Professional to provide exceptional customer service for our accounting software, BusinessBook Plus. The ideal candidate will have a strong foundation in accounting principles and be proficient in using modern accounting software to troubleshoot and resolve customer issues effectively. KEY RESPONSIBILITIES: Provide timely and accurate support to users of BusinessBook Plus accounting software. Troubleshoot technical issues and guide customers through problem-solving processes. Ensure customer satisfaction by resolving queries related to accounting functions and software usage. Conduct regular follow-ups with customers to verify the resolution of issues and gather feedback. Collaborate with the development team to improve software based on user feedback. Maintain up-to-date knowledge of accounting regulations and software updates. Positive user experiences foster loyalty, crucial for the softwares market reputation and the companys success.EDUCATIONAL REQUIREMENTS: Bachelors Degree: Necessary in accounting, finance, business administration, or related fields.TECHNICAL SKILLS: Accounting Principles: Must understand standard accounting practices. Software Proficiency: Should be familiar with BusinessBook Plus, ERP systems, and tools like Excel. Data Analysis: Capable of analyzing financial data and generating reports. Troubleshooting: Able to identify and resolve software issues.SOFT SKILLS: Communication: Must communicate clearly and effectively. Problem-Solving: Should think creatively and analytically to solve problems. Attention to Detail: Needs to manage financial data with precision. Customer Service: Must provide excellent support to customers.ADDITIONAL SKILLS: Regulatory Knowledge: Should understand financial regulations and compliance standards. Business Acumen: Needs general knowledge of business processes. Continuous Learning