Steward Job Vacancies in Maharashtra

As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.

Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month

A waiter (or server) acts as the primary point of contact between guests and the kitchen, responsible for creating a positive dining experience by greeting guests, taking accurate orders, serving food and beverages, managing payments, and maintaining a clean, sanitized dining area.Key Responsibilities and DutiesCustomer Service: Greeting guests warmly, escorting them to tables, and presenting menus.Order Taking: Answering questions about menu items, ingredients, allergens, and preparation methods, as well as providing recommendations.Service Delivery: Delivering food and beverages from the kitchen/bar to guests in a timely manner.Table Maintenance: Clearing dirty dishes, sanitizing tables, and resetting them for new guests.Communication: Relaying accurate orders to kitchen staff, coordinating with bartenders, and reporting any issues.Payments: Presenting checks, processing cash or card transactions, and handling tips.Safety/Hygiene: Adhering to food safety regulations and maintaining a clean, organized, and inviting environment.

Job Opportunity: Steward / Associate - Food & Beverage ServiceHotel Sahara Star, MumbaiAre you passionate about luxury hospitality? Hotel Sahara Star, one of Mumbais most iconic 5-star properties located right near the domestic airport in Vile Parle, is looking for energetic and groomed professionals to join our Food & Beverage Service team.This is your chance to work in a high-profile environment known for its stunning architecture and world-class dining experiences.Job OverviewPosition: Steward / Associate (F&B Service)Location: Vile Parle (East), Mumbai (Near Sahara Star/Domestic Airport)Experience: 0-3 years (Freshers from Hotel Management backgrounds are welcome)Employment Type: Full-timeKey ResponsibilitiesAs a Service Associate, you are the face of our hospitality. Your goal is to provide a seamless and memorable dining experience for every guest.Guest Service: Greet guests warmly, escort them to tables, and assist with seating.Order Management: Take accurate food and beverage orders and communicate them clearly to the kitchen staff.Table Maintenance: Set up tables (mis-en-place) according to hotel standards and ensure cleanliness throughout the shift.Menu Knowledge: Maintain thorough knowledge of the menu, including ingredients, preparation styles, and daily specials to make informed recommendations.Technical Service: Serve food and drinks professionally, following established 5-star service protocols.Clearing & Resetting: Promptly clear used plates/glassware and reset tables for the next guest arrival.Guest Satisfaction: Address guest queries or complaints with poise and escalate them to the Captain or Manager when necessary.Candidate ProfileEducation: Degree or Diploma in Hotel Management / Catering Technology is preferred.Skills: * Excellent communication skills in English and Hindi.Strong interpersonal skills and a guest-first attitude.Ability to stand and walk for extended periods.Grooming: Must maintain high standards of personal hygiene and professional appearance.Flexibility: Comfortable working in rotational shifts, including weekends and holidays.

A steward's main duty is supervising the cleaning of the dining area, kitchen and service areas. They keep the environment spotless so that customers have a pleasant dining experience. Stewards uphold health and safety standards. They contribute to the quality and reputation of the dining establishment., SERVING FOOD, TAKING ORDERS.

A Restaurant Manager oversees all daily operations, ensuring high-quality food, exceptional service, and profitability. Key responsibilities include recruiting and training staff, managing inventory and budgets, maintaining health/safety compliance, handling customer complaints, and driving marketing efforts to increase revenue. They lead both front-of-house and back-of-house, fostering a positive work environment. Key ResponsibilitiesOperational Management: Direct daily operations, including opening/closing, floor management, and ensuring compliance with sanitation and safety regulations.Staff Management: Recruit, train, schedule, motivate, and mentor staff to deliver excellent service, conducting performance reviews.Financial Performance: Monitor sales, analyze, and control costs, prepare, and meet budgetary goals.

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

A waiter (or server) acts as the primary point of contact between guests and the kitchen, responsible for creating a positive dining experience by greeting guests, taking accurate orders, serving food and beverages, managing payments, and maintaining a clean, sanitized dining area.Key Responsibilities and DutiesCustomer Service: Greeting guests warmly, escorting them to tables, and presenting menus.Order Taking: Answering questions about menu items, ingredients, allergens, and preparation methods, as well as providing recommendations.Service Delivery: Delivering food and beverages from the kitchen/bar to guests in a timely manner.Table Maintenance: Clearing dirty dishes, sanitizing tables, and resetting them for new guests.Communication: Relaying accurate orders to kitchen staff, coordinating with bartenders, and reporting any issues.Payments: Presenting checks, processing cash or card transactions, and handling tips.Safety/Hygiene: Adhering to food safety regulations and maintaining a clean, organized, and inviting environment.

A housekeeper maintains clean, sanitary, and organized environments in residential, hotel, or commercial settings. Key responsibilities include vacuuming, mopping, dusting, sanitizing restrooms, changing linens, restocking supplies, and disposing of trash. They must be detail-oriented, physically capable of lifting and standing for long periods, and follow safety protocolsCore Responsibilities and DutiesCleaning & Sanitizing: Thoroughly clean, dust, and disinfect, including surfaces, floors, furniture, and bathrooms.Room Maintenance: Make beds, change bed linens, and replace towels.Restocking Supplies: Ensure restrooms and guest rooms are fully stocked with toiletries, linens, and cleaning products.Trash Removal: Collect and dispose of waste, replacing liners in bins.Common Areas: Maintain cleanliness in hallways, lobbies, and shared spaces.Reporting & Safety: Report any maintenance issues, damage, or safety hazards to management.Inventory Management: Monitor cleaning supply levels and notify supervisors when supplies are low.

Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.

Flight Attendants are responsible for ensuring the safety and comfort of passengers on board an aircraft. They must respond to emergencies, provide first aid when necessary, and communicate important safety information to passengers. Additionally, Flight Attendants are tasked with serving food and beverages, assisting passengers with their luggage, and maintaining a clean and organized cabin throughout the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all emergency equipment is in working order

Responsibilities: 1. Ensure the safety and comfort of passengers during flights2. Conduct pre-flight checks to ensure the aircraft is ready for departure3. Assist passengers with boarding and disembarking the aircraft4. Demonstrate safety procedures and provide instructions during emergencies5. Serve food and beverages to passengers6. Respond to passenger inquiries and provide excellent customer service7. Maintain a clean and organized cabin environment8. Assist in coordinating with the flight crew and ground staff to ensure.

A Restaurant Captain oversees daily dining room operations, ensuring smooth service, guest satisfaction, and team coordination. Key responsibilities include greeting guests, taking orders, training and supervising service staff (stewards/waiters), handling complaints, managing reservations, and collaborating with the kitchen to ensure timely food delivery. Expertia AIExpertia AI+4Core Responsibilities of a Restaurant Captain:Service & Guest Management: Warmly greet and seat guests, take orders, and provide menu recommendations. Actively solicit guest feedback to improve service and handle any complaints promptly.Supervision & Training: Lead the service team (servers/busboys) during shifts. Train new staff, conduct team briefings regarding daily specials and VIP guests, and ensure adherence to safety/hygiene standards.Operational Coordination: Coordinate with the kitchen to ensure timely, high-quality food delivery. Inspect stations for cleanliness and proper setup (cutlery, tablecloths, condiments) before and during service.Administrative Duties: Manage reservations, process billing, maintain inventory, and assist with staff scheduling. Expertia AIExpertia AI+9Key Skills & Qualifications:Strong leadership and communication abilities.Excellent customer service and conflict-resolution skills.Thorough knowledge of food, beverages, and service etiquette.Ability to remain calm and professional under pressure

An Air Hostess, also known as a Flight Attendant or Cabin Crew, is responsible for ensuring the safety and comfort of passengers on board an aircraft. The primary responsibilities of an Air Hostess include:- Ensuring the safety and security of passengers during flights- Conducting pre-flight safety briefings and demonstrating the use of safety equipment- Assisting passengers with boarding and disembarking the aircraft- Serving meals and beverages to passengers- Providing exceptional customer service to ensure a pleasant flying experience

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times

Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Greeting passengers as they board the aircraft and checking their tickets.3. Demonstrating safety procedures and equipment usage.4. Serving meals and beverages to passengers.5. Assisting passengers with their luggage and other needs.6. Making in-flight announcements and providing information about the flight.7. Handling any emergencies or unexpected situations that may arise during the flight.

Job SummaryThe Air Hostess (Cabin Crew) is responsible for ensuring passenger safety, comfort, and satisfaction onboard the aircraft. The role involves delivering high-quality customer service, conducting safety procedures, handling emergency situations, and representing the airline with professionalism and confidence. Key Responsibilities Safety & Security DutiesConduct pre-flight safety checks of cabin equipmentPerform safety demonstrations and ensure passenger complianceEnforce aviation safety and security regulationsHandle emergency situations (evacuation, medical aid, fire, turbulence)Provide first aid assistance when requiredMonitor cabin throughout the flight to ensure safety Passenger Service & HospitalityGreet and welcome passengers onboardAssist passengers with seating, baggage, and special needsProvide onboard food, beverage, and retail servicesHandle passenger complaints and requests professionallyEnsure passenger comfort throughout the flight Pre-Flight & Post-Flight DutiesAttend pre-flight briefingsCheck passenger manifests and special requirementsEnsure cabin cleanliness and readinessComplete post-flight reports and documentationCoordinate with pilots and ground staff Teamwork & CoordinationWork closely with cockpit crew and fellow cabin crewMaintain clear communication during all flight phasesSupport team members to ensure smooth inflight operations Required Skills & CompetenciesExcellent communication and interpersonal skillsStrong customer service orientationAbility to remain calm under pressureProblem-solving and decision-making skillsHigh attention to detail and responsibilityTeamwork and adaptability Education & QualificationsMinimum 12th Pass / GraduateCabin Crew / Aviation training (preferred)Valid passport (mandatory)Freshers with strong communication and personality can apply Grooming, Physical & Medical RequirementsProfessional appearance and grooming as per airline standardsHeight, arm reach, eyesight as per airline normsGood overall medical fitnessAbility to stand for long hours and work long-haul flightsWillingness to work rotational shifts, nights, weekends, holidays