Job purpose
Mai Kai is the signature multicuisine restaurant at Tiki Farms Resort, positioned as an independent revenue centre serving resort guests, walk-in diners, day picnics, corporate groups, and private events. We are hiring an F&B Supervisor to take primary ownership of the restaurant floor - managing daily operations, leading the service team, coordinating with the kitchen, and ensuring every guest interaction reflects the warm, personalised hospitality that defines Tiki Farms.
Key responsibilities
• Welcome guests warmly and assist them with seating.
• Present menus and explain dishes, beverages, and daily specials.
• Take accurate food and beverage orders using the POS or order-taking device.
• Serve food and beverages promptly while maintaining service standards.
• Ensure tables are properly set before service and cleared promptly after guests leave.
• Coordinate with the kitchen to ensure timely and accurate order delivery.
• Check guest satisfaction during the meal and respond promptly to requests.
• Handle guest queries politely and escalate complaints to the F&B Supervisor when required.
• Maintain cleanliness of the restaurant, service stations, and dining areas.
• Assist in setting up the restaurant for breakfast, lunch, dinner, and special events.
• Follow hygiene, food safety, and grooming standards always.
• Support banquet service, private events, corporate gatherings, and celebrations whenever required.
• Encourage satisfied guests to share their dining experience through online reviews.
Requirements
• 1-3 years of experience as a Waiter, Steward, or Food & Beverage Service Associate.
• Experience in restaurants, hotels, cafés, or resorts preferred.
• Good knowledge of food and beverage service etiquette.
• Basic understanding of POS billing systems is an advantage.
• Physically fit and comfortable standing for extended periods.
• Willingness to work weekends, holidays, and shifts.
• Languages: Hindi required; English preferred; Marathi will be an added advantage.
Experience
1 - 3 Years
No. of Openings
2
Education
10th Pass
Role
Waiter
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
S.NO. 13/6 Village TAKAVE, Taluka, Maharashtra 410201