17

Service Desk Fresher Jobs in Kolkata

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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Garia Kolkata
Data Management Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
Job descriptionMaking and answering phone callsArranging appointments for CustomerCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Customer Management Customer Support Passenger Handling Airport Passenger Service Associate Passenger Service Executive Guest Handling Guest Service Manager Help Desk Operations Help Desk Engineer Help Desk Coordinator IT Help Desk Coordinator
We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.
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Aviation Airport Information Desk Associate Airport Ticketing Airport Operation Ground Staff Ground Hostess Airline Customer Service
We are looking for 24 Airport Information Desk Associate Posts in Kolkata, Kolkata South, Kolkata, Howrah, Hooghly, Nadia, South 24 Parganas, North 24 Parganas, Birbhum, Madhyamgram, Bardhaman, with deep knowledge in Aviation, Airport Information Desk Associate, Airport Ticketing, Airport Operation, Ground Staff, Ground Hostess, Airline Customer Service and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Contact-9123096014
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Microsoft Office Receptionist Activities Problem Solving Coordination Skills Customer Service Interpersonal Skills Written Communication Presentable Basic Computer Skills Telephone Handling Data Management Front Desk Administrative Skills Office Work
Company DescriptionGanesh Infraworld Limited, formerly known as Ganesh International, is a fast-growing startup in Eastern India, specializing in servicing EPC Giants and providing end-to-end solutions for Erection Services in complex projects. With a dedicated team, we aim to revolutionize the EPC Industry by offering round-the-clock service accessibility to our clients. Specializing in Civil & Electrical Infra, Road & Rail Infra, Water Infra, we deliver client-centric project solutions with integrity and precision.Role DescriptionThis is a full-time on-site role for a Front Office Executive (Female) at Ganesh Infraworld Limited located in the Greater Kolkata Area. The Front Office Executive will be responsible for handling receptionist duties, providing excellent customer service, and managing front office tasks on a day-to-day basis.QualificationsInterpersonal Skills and Communication abilitiesExperience in Receptionist Duties and Front Office managementCustomer Service skillsExcellent organizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to work effectively in a team environmentPrevious experience in a similar role is a plusMinimum high school diploma; additional certifications are a bonusIndustryConstructionEmployment TypeFull-timeEdit job description
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Prince Anwar Shah Road Kolkata
Tellecaller Customer Care Service Desk International Call Center English Language
We are looking for a candidate who can speak English for Web Consultant/Executive & Digital Marketing. Outbound International Process, Need to transfer calls to the supervisors, No Targets of Sale
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center Internal Communication
Company DescriptionCareer Comfort is a job consultancy and recruitment agency having specialization in reducing the clutter and streamline the manpower hunting for the companies no matter how big or small. We bridge the gap between leading companies and the Career Aspirants. We act as a link between the companies that offers job n various areas and the job seekers.Role DescriptionThe candidate will be posted as a Process Associate and will be responsible for dealing with the customer BPO/Customer service sector in one of our client companies. Our client is a global healthcare provider based in US with their BPO Centre located in Kolkata, India. The candidate will be handling medical billing queries from the customers of the company.Job Title: Process AssociateProcess: Inbound Voice Process (US Healthcare Brand)Gross Salary: Rs 14000 to Rs 19000 (Based on Experience)Work Schedule: Monday to Friday (5-Days a week)*Fixed Weekend Off (Saturday & Sunday)Key ResponsibilitiesHandle inbound calls related to US medical billing inquiries.Maintain excellent communication with clients and stakeholders in the US.NOTE: No sales pressure or targets to be reachedJob Requirements & QualificationsExcellent communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment.Should be comfortable working in night shifts.Freshers and experienced candidates from any fields are welcome.Job Location: Within Kolkata (Salt Lake, sector-5)Benefits with usCompetitive salary packageFree cab drop facilities available Subsidized mealsPF & ESI Monthly attendance based allowance of Rs 1000 per monthLucrative annual bonus upto Rs 15000To apply, interested candidates may forward their updated CVs at earliest to email at nancy.s@careercomfort.co.in or can reach out at +91-7696909689
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Service Desk Customer Service Inbound
Customer dealing ,passport checking, baggage handaling, ticketing
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Service Desk Customer Care Customer Service
**Job Title:** Customer Care Representative**Location:** [Pan India]**Department:** Customer Service**Reports To:** Customer Care Manager**Position Type:** Full-Time/Part-Time**Job Overview:**We are seeking a dedicated and empathetic Customer Care Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our customers. As a Customer Care Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.**Key Responsibilities:**- **Customer Interaction:** Serve as the primary point of contact for customers via phone, email, live chat, and social media, addressing inquiries and resolving issues promptly and professionally.- **Issue Resolution:** Identify and troubleshoot customer problems, offering solutions and escalating issues to the appropriate departments when necessary.- **Product Knowledge:** Maintain a thorough understanding of our products and services to provide accurate information and support.- **Record Keeping:** Document all customer interactions and transactions in the CRM system accurately and in a timely manner.- **Feedback Collection:** Gather and relay customer feedback to management for the purpose of improving products and services.Education: High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.Experience: Previous experience in a customer service or call center role is preferred, but not required.
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Opening For Customer Care Executive

Pioneer Recruiting & Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Bidhannagar Kolkata
Customer Care Customer Care Executives Service Desk Customer Service Voice Process Problem Solving Inbound Voice Process Domestic Calling
We are looking to hire talented students as Customer Care Executive in the following areas.Selected candidates will get an opportunity to work on innovative, cutting-edge technologies with our large customer accounts.They'll be a member of a highly-focused team that values continuous improvement, code quality, good security, and software craftsmanship.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Dum Dum Kolkata
Handling Customer Queries Data Entry Customer Care Troubleshooting Skills Problem Solving Complaint Handling Service Desk Query Management
We Are hiring for Customer Care Executive Fresher & Experience both can apply. Job Location : Dum Dum Salary : 18,0000 to 22,0000Age Limit : 18 to 42 for Male 18 to 32 for Female Job description : 1. Customer Handling 2.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness.3.Analyzing and reporting customer data to devise new strategies or update the existing ones4.Assisting them if they are facing a problem and troubleshooting it. NO REGISTRATION CHARGES NO APPLICATION CHARGES NOTE : We are not a consultancy. Direct company pay RollSIX TWO EIGHT NINE TWO FIVE SEVEN SEVEN TWO TWO
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support IT Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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Basic Computer Knowledge Customer Service Front Desk
Hiring For Bandhan Bank Freshers 2022 (Dsa) We Age Going To Hire Some Freshers For Bandhan Bank Male & Female Both Can Apply Required Qualification- Hs Pass Or Graduation -Post Graduate Can Also Apply Age Limit-18 To 30 Salary -16K To 24K , Job Post -Customer Service Officer Office Executive Front Desk Executive Job Location-As Per Your Pin Code Wise Benefits-Pf + Esi +Medical+Incentives Interested Person Can Contact With Banking Department Contact Person Hr Sougata
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Banking Executive Cashier KYC Analyst Customer Accounts Manager Customer Associate Accountant Help Desk Executive Customer Service Officer
Private Bank Recruitment Notice 2022 -- HS pass And Any Graduate Male & Female Can Apply For The Post.Full Time Permanent Job. The Job Profile Is Customer Service Officer And office Executive.-- Designation - CASA Officer , BDE ( Business Development Executive ), Branch Relationship Executive, KYC Verification Department, Documents Collection Department, & More. Needed Criteria For The Job Salary 14k to 20k Age : Between 18 years To 29 yearsGood Communication Skills required District Wise Selection In All Over West Bengal -- Interview Location : Kolkata Venue :6th floor, SLS tower GP Block Salt lake Sector 5, Bidhanagar Kolkata-700091Near : SDF moreReference person : Afsari Khan For Interview Carry CV, Photo, ID Proof, Educational Documents,
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Ground Hostess Cargo Supervisor Customer Associate Security Administrator Ticketing Staff Reservation Staff Airline Customer Service Airport Ground Staff Back Office Executive Help Desk Executive
URGENT OPENING UNDER GROUND STAFF FOR DOMESTIC AIRLINESPost - Ticket Reservation Staff, Customer Services Associate, Cargo Supervisor , Security Staff QUALIFICATION - 12th / Graduate / Diploma.Age Limits-18 to 36years(male) & 18 to 30years(female)Skill : Good Communication skill & pleasing personality.Job Type : Full TimeJob Hours-8houorsSalary : 17k to 26k per monthFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.,Job Location ; Kolkata & Hyderabad Interview Venue :SLS Tower 6th floor, GP Block Salt lake Sector 5, Bidhanagar , Kolkata - 7000091Near : SDF MoreThanksRegardsHR Afsari Khan
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Communication Skills Guest Service Officer Front Office Executive Front Desk Office Executive
Hiring fresher male and female for leading airlines companies.Guest Service AssociateSalary: 20,000/- to 32,000/-Benefits: PF, ESIC, AccommodationLocation: Kolkata and Delhi AirportsShift: FlexibleContact for walk in interview Eligibility Criteria:HS Pass minimumAge under 29 yearGood verbal communication skillsFresher preferred
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CUSTOMER SERVICES AGENT

Fly India Aviation

Good Personality CUSTOMER SERVICES AGENT Hospitality Executive Front Office Front Desk Customer Care Customer Service Customer Support Customer Relationship
The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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