Call Coordinator Job Vacancies in Kolkata

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441

## ** Job Title:** Customer Support Executive## ** Company:** DTDC Express Ltd## ** Employment Type:** Full-Time## ** Location:** Chinarpark, Kolkata## ** Shift:** Complete Day Shift**(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)****Sunday Fixed Off + Selective Government Holidays**---## ** Job Summary**DTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## ** Role Responsibilities*** Attend **inbound calls** from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## ** Requirements of the Company*** Minimum **12th pass / Graduate preferred**.* **Freshers are NOT eligible** (experience in customer service preferred).* Strong communication skills in **English, Hindi, and Bengali**.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## ** Benefits*** Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.

-Make outbound calls.-Maintain relationship with the customers. -Handel queries.

Product Presentation:Explain insurance products: Provide detailed information about insurance plans, coverage, premiums, benefits, exclusions, etc.Suggest suitable plans: Based on the customers requirements, recommend the right insurance plan that meets their needs.3. Sales and Conversion:Close sales: Persuade and convert prospects into customers, ensuring they understand the terms and conditions before purchase.Provide quotes: Offer premium quotations and any promotional offers.4. Follow-ups and Reminders:Follow-up calls: Call customers who have shown interest but havent yet purchased a policy. Regularly follow up to convert the lead into a sale.Policy reminders: Remind customers about policy renewals, premium dues, or any changes in their policy.5. Handling Objections:Overcome resistance: Address customer concerns, doubts, or objections related to premiums, coverage, or any other aspects.Negotiation: In some cases, negotiate premiums, payment terms, or other policy features.6. Customer Service:Answer queries: Address any questions or doubts regarding existing policies.Provide support: Assist with claims or provide additional details about the policy.7. Data Maintenance & Reporting:Maintain accurate records: Keep customer data and interaction history up-to-date in the CRM system.Provide sales reports: Report daily or weekly sales figures, leads generated, and other performance metrics to the manager or team leader.8. Compliance and Ethics:Adhere to regulations: Ensure all sales activities comply with insurance industry regulations and ethical guidelines.Disclosure: Provide clear and transparent information about the policy terms and conditions to avoid future disputes.FOR MORE DETAILS FEEL FREE TO CONTACT ON THE HR DEPARTMENT. 6291764734

Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com

Designation: Customer Service ExecutiveJob Role: Making calls to customers & need to do survey.Candidates are required to be energetic, patient and active listener while speaking to customers over phone.Job Location: Kolkata

Tally entry, ms word/excel entry, email drafting, Internet browsing, data entry, sale-purchase tally, gst e invoice/waybill

Work from homePorter part time Part time (Packers & Movers)4:30hr LoginWorking window- Between 7am-12amNeed good system & good wifi speed ( 15 days training period will be non paid ) Language can apply Hindi/English Hindi/Kannada Hindi/TeluguTamil/English Contact person : Abhishek (6290105902)

Hiring for 15 Customer Care Executive Jobs in Bhojpur,Buxar,Darbhanga,East Champaran,Kishanganj, Bihar,Munger, Bihar,Nawada Gaya,Samastipur, Bihar,Vaishali,Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center,Ground Staff etc.

We are seeking dedicated and enthusiastic Customer Care Executives for our B2B process to join our dynamic team. In this role, you will be responsible for providing exceptional support to our customers by addressing their inquiries, resolving issues, and ensuring a positive experience. Strong communication skills, problem-solving abilities, and a commitment to customer satisfaction are essential. If youre passionate about delivering top-notch service and thrive in a fast-paced environment, wed love to hear from you!

STAFKIND SERVICES. We are hiring for the post of customer service executive. Eligibility details are given below.(1). Edu Qualification: 12th pass.(2). Good communication skills.(3). Both for male and female candidates. (4). Gadgets: Mobile/Laptop/PC.(5). Eligible for both Freshers/Experience.(6). Work from home.

_Key Responsibilities:_- Time management and organization- Social media and website management- Account management and coordination- Vendor and customer relationship management_Requirements:_- No degree required! We value skills and talent over formal education.- Creative mind and attractive personality (female candidates only)- Proficiency in Bangla, Hindi, and English languages- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment_Benefits:_- Competitive basic salary: 12,000 - 22,000 per month- Food, lodging, and travel expenses covered by the company- Monthly free gifts for you and your family, including:- Movie tickets- Mandir tour passes- Water park passes- tour pass & more

Solving Customer questions handling customers over call.It is not sales or target based.

Job Title: Customer Care Specialist / Customer Care ExecutiveCompany: Webvio Technologies Pvt LtdLocation: Rajarhat, KolkataSalary: Competitive, no bar for candidates with travel backgroundShift: US night shift, fixed shift with roster offProcess : this is US inbound Tickting process. Candidates have to take 15-30 inbound calls in a day only and book flight and train tickets for US customers as per their requirements and queries. Working Days: 24 days in a month, 6 week offs, 2 paid leaves, 1 birthday leave, 15 compensatory offs per yearTraining: 30 days fully paid training providedResponsibilities:Manage incoming phone calls.Identify and assess customer needs to achieve satisfaction.Provide accurate, valid, and complete information using the appropriate methods/tools.Handle customer queries, provide appropriate solutions and alternatives within time limits, follow up to ensure resolution.Requirements:Proven customer care experience in any International BPO or experience as a Travel Sales Representative.Strong phone contact handling skills and active listening.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and interpersonal skills.

Help customers on Phone, Chat, Email & solve booking queriesSuggest customers the best options, quote them rates & close the sales dealWork towards achieving team metrics of Revenue, Conversion & QualityCreate & deliver new client pitches

Job Openings for 10 hr intern Jobs for Freshers in Leh Ladakh,Delhi NCR,Noida,Hyderabad,Manali,Daroli Bhai, Moga,Kolkata,Chennai,Buja Buja, Nellore,Madhapar Chokdi, Rajkot,Communication Advisor,Corporate Trainer,Interpersonal Skills,Telecaller,BPO Telecaller,Computer Operator,Account Coordinator,VB Programmer,Call Coordinator,Data Administrator, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com with Good knowledge in Communication Advisor,Corporate Trainer,Interpersonal Skills,Telecaller,BPO Telecaller,Computer Operator,Account Coordinator,VB Programmer,Call Coordinator,Data Administrator etc.

Hiring candidate who can speak excellent in English and has fluency as well No sales no target Immediate joiner

We are looking for 100 Customer Support Executive Posts in Around Kolkata, with deep knowledge in Customer Relationship,Customer Support,Customer Service,Outbound Calling,Customer Communication,Call Center,Customer Management,Customer Care,Customer Handling and Required Educational Qualification is : Higher Secondary

We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions all while ensuring a professional and positive customer experience.Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Resolve customer queries and complaints efficiently with a problem-solving approach. Log and track customer interactions and follow up where necessary. Work closely with team members to escalate and resolve complex issues. Meet key performance targets including call handling time, resolution rate, and customer satisfaction.Requirements: Qualification: Minimum 12th Pass / Graduate (any stream). Good communication skills in English required. Basic computer knowledge. Only experienced candidates can apply. Must be comfortable with work from office setup.