The Client Relationship Executive (CRE) is responsible for ensuring seamless communication and execution of client-related processes after a sales lead is confirmed. The CRE will handle Scope of Work (SOW) preparation, client queries, tax invoicing, payment follow-ups, and coordination with internal teams to ensure smooth project execution and financial transactions. The role requires strong organizational, communication, and problem-solving skills to maintain excellent client relationships across global markets.Key Responsibilities:1. Scope of Work (SOW) Preparation-Prepare the Scope of Work (SOW) document based on data provided post-sales confirmation.-Ensure that all deliverables, timelines, and commercial terms are clearly defined in the SOW.-Coordinate with the Director, Sales Team, and Project Teams to finalize the SOW.-Regularly update and revise the SOW based on project progress and client requirements.2. Client Query Handling & Relationship Management-Act as the single point of contact for client queries, ensuring prompt and professional responses.-Maintain strong communication with clients (national as well as international clients) and address concerns proactively.-Coordinate with internal teams to resolve client issues efficiently.-Build long-term relationships with clients to enhance repeat business and referrals.3. Tax Invoicing & Financial Coordination-Prepare tax invoices as per country-specific compliance:-Ensure timely and accurate invoicing to avoid financial discrepancies.-Work closely with the Finance Department to ensure smooth processing of invoices.4. Payment Follow-ups & Financial Tracking-Conduct effective follow-ups for payments to ensure timely collections.-Coordinate with clients regarding outstanding dues and escalations if required.-Maintain and update a payment tracking system for all projects.-Generate monthly receivables reports and share insights with the Director and Finance Team.