Outbound Calling Job Vacancies in Shivajinagar

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

WE ARE HIRING TELECALLER FOR FINANCE. LOAN SALES LIKE PERSONAL LOAN BUSINESS LOAN HOME CAR LOAN MORTGAGE LOAN ETC...

Provide information of products/offers to customerHandling outbound & inbound callsUnderstand customer needSolve customer query over the phone

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Job Requirement: Telecallers (Outbound Calling) - Female OnlyInsurance generating leads by calling clientsVacancy: 4Education: Minimum 12th PassLanguage Known: Marathi/ Hindi/ EnglishSkills required: Learning, Good Communication, Problem-solving, Teamwork, Basic Maths, and Technical Skills.Minimum Experience: 1 Year To 2 yearMinimum Salary: Rs 10000/- to Rs 15000/- + Incentive( Note:- Preference For Nearby Candidate )

Company Overview:We are a dynamic domestic Business Process Outsourcing (BPO) company specializing in providing exceptional customer service and sales solutions to our clients. As a Call Center Agent, you will play a pivotal role in delivering outstanding customer experiences and driving business growth through inbound and outbound calling campaigns.Job Title:Call Center Agent (Inbound & Outbound)Location:[City, State]Job Type:Full-time / Part-timeJob Summary:As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls in a courteous, timely, and professional manner. You will provide accurate information about products, services, and resolve customer inquiries and issues to ensure customer satisfaction and retention. Additionally, you will actively promote products and services to meet sales targets and contribute to the overall success of the campaigns.Responsibilities:Handle inbound calls from customers regarding product inquiries, service questions, and general customer support issues.Make outbound calls to prospective customers to promote products, services, and upsell/cross-sell opportunities.Provide accurate information and timely resolution to customer inquiries and issues.Maintain a high level of professionalism and customer service at all times.Achieve productivity standards and goals while maintaining the highest level of quality service.Follow communication scripts and procedures when handling different topics.Identify and escalate priority issues per client specifications.Document all call information according to standard operating procedures.Requirements:Excellent verbal and written communication skills in English.Proven customer support experience or experience as a call center representative.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task,