Outbound Calling Marketing CommunicationMicrosoft ExcelInboundNegotiation SkillsConvincing Power
King Interior is looking for a Telecaller to handle customer inquiries, follow up on leads, and schedule appointments for our interior design services.Key ResponsibilitiesMake outbound calls to prospective customers.Follow up on leads generated through marketing campaigns.Explain company services and offerings to potential clients.Schedule appointments and site visits.Maintain customer databases and call records.Build strong relationships with customers through regular follow-ups.Meet daily and monthly calling targets.Required SkillsExcellent communication skills in Tamil and English.Good interpersonal and customer handling skills.Basic computer knowledge (MS Office, Email, CRM).Strong persuasion and follow-up abilities.Positive attitude and professional approach.QualificationAny Degree / Diploma.Freshers and experienced candidates can apply.BenefitsAttractive Salary PackagePerformance-Based IncentivesCareer Growth OpportunitiesFriendly Work EnvironmentApply NowPay: 15,000.00 - 20,000.00 per monthWork Location: In person
We are looking for a Telecalling Executive to join our team in OMR. The ideal candidate should have 2-3 years of experience and hold a degree in B.C.A, B.B.A, or a vocational/professional course. This full-time position is office-based, and we are specifically seeking female applicants.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to inform them about our products and services, maintaining a friendly and professional tone throughout the conversation.- Manage Customer Inquiries: Address queries from customers effectively and provide them with accurate information, ensuring a positive experience that encourages further engagement.- Maintain Call Records: Document details of each call, including customer feedback, inquiries, and outcomes, to help track progress and improve service quality.- Follow Up on Leads: Reconnect with potential customers who have shown interest in our offerings, reinforcing our commitment to customer satisfaction and support.- Achieve Targets: Work towards meeting daily and monthly call volume and sales targets as set by the management, showcasing dedication and commitment to quality service.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and the ability to engage customers effectively. Strong listening skills are essential to understand customer needs and respond appropriately. A good command of English and any additional language will be an advantage. Proficiency in using basic computer applications is necessary for maintaining records and data entry. The candidate should demonstrate a strong willingness to learn, adapt to feedback, and remain goal-oriented in a fast-paced environment.
Outbound Calling: Initiate calls to prospective customers and conduct surveys or follow-ups.Product Knowledge: Develop a strong understanding of our products/services to effectively communicate benefits to customers.Lead Generation: Identify and qualify leads through conversations and collect relevant information.Customer Interaction: Address customer inquiries, provide information, and resolve any issues they may have.Data Management: Maintain accurate records of calls, customer interactions, and leads in the CRM system.Sales Support: Collaborate with the sales team to convert leads into sales and meet team targets.Reporting: Prepare daily/weekly reports on call activity, lead status, and customer feedback.
Answering phones and explaining the product and services offered by the company.Asking questions to the customer and understanding their specificationsHigh school diploma or equivalent.Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.Speaking with the customer in right tone