Telecaller Job Vacancies in Omr

We are looking for a Telecalling Executive to join our team in OMR. The ideal candidate should have 2-3 years of experience and hold a degree in B.C.A, B.B.A, or a vocational/professional course. This full-time position is office-based, and we are specifically seeking female applicants.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to inform them about our products and services, maintaining a friendly and professional tone throughout the conversation.- Manage Customer Inquiries: Address queries from customers effectively and provide them with accurate information, ensuring a positive experience that encourages further engagement.- Maintain Call Records: Document details of each call, including customer feedback, inquiries, and outcomes, to help track progress and improve service quality.- Follow Up on Leads: Reconnect with potential customers who have shown interest in our offerings, reinforcing our commitment to customer satisfaction and support.- Achieve Targets: Work towards meeting daily and monthly call volume and sales targets as set by the management, showcasing dedication and commitment to quality service.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and the ability to engage customers effectively. Strong listening skills are essential to understand customer needs and respond appropriately. A good command of English and any additional language will be an advantage. Proficiency in using basic computer applications is necessary for maintaining records and data entry. The candidate should demonstrate a strong willingness to learn, adapt to feedback, and remain goal-oriented in a fast-paced environment.

Outbound Calling: Initiate calls to prospective customers and conduct surveys or follow-ups.Product Knowledge: Develop a strong understanding of our products/services to effectively communicate benefits to customers.Lead Generation: Identify and qualify leads through conversations and collect relevant information.Customer Interaction: Address customer inquiries, provide information, and resolve any issues they may have.Data Management: Maintain accurate records of calls, customer interactions, and leads in the CRM system.Sales Support: Collaborate with the sales team to convert leads into sales and meet team targets.Reporting: Prepare daily/weekly reports on call activity, lead status, and customer feedback.

DescriptionWe are seeking a Tele calling Executive to join our team. As a Tele calling Executive, you will play a crucial role in driving revenue growth by effectively reaching out to potential customers and generating leads. You will be responsible for making outbound calls, promoting products or services, and persuading customers to make purchases or appointments. In addition, you will handle customer inquiries, resolve complaints, and provide an exceptional level of customer service.Responsibilities Make outbound calls to potential customers and generate leads Promote products or services and persuade customers to make purchases or appointments Build strong relationships with customers and maintain regular contact Handle customer inquiries and provide accurate information Resolve customer complaints and ensure customer satisfaction Achieve sales targets and contribute to revenue growth Maintain accurate records of all telephonic interactions and sales activitiesRequirements Total 1 4 Years of experience in BPO / Gold loan / Gold & Jewelry industry Previous experience in telemarketing or customer service roles Excellent communication and interpersonal skills Strong persuasive and negotiation abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously Proven track record of meeting sales targets Familiarity with CRM software and telephone systems Good computer skills and proficiency in MS Office applications

SCIO management Solutions / SCYO Decision Services is looking for experienced AR callers with experienced in Voice process in Medical Billing.Willing to work in the night shiftShould have experience in AR calling (6 months to 3 yrs experienced can apply)Cab facility(Drop) provided for female candidatesExcellent salary package and food facility will be providedJob location : Head office - TIDEL Park, Taramani and branch office in Perungudi.Salary: 17,750.00 - 35,000.00 per month

Answering phones and explaining the product and services offered by the company.Asking questions to the customer and understanding their specificationsHigh school diploma or equivalent.Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.Speaking with the customer in right tone

2018,2019,2020,2021Any Degree ( NO Backlogs)Interested In Voice Process ( Tamil,Telugu,Kannada,Malayalam & Hindi)Salary - Fixed + IncentivesPF, ESI,GratuityYearly salary HikeInternal Promotions for Best Employees

Mention on Top of Your Resume to Meet HR MathivananMega Walk in For Fresher & Experienced in Customer Service TeamFreshers - 2021 Also can ApplyHiring For Tamil Voice ProcessAverage EnglishFixed Salary 13000 + ESI + PF + Gratuity + Shift AllowanceUnlimited Incentives ( Opportunity to Earn upto 35K Per Month)Career Growth ( Internal Job Promotions )Direct OnrollNO NIGHT SHITSLanguage BONUS Starting from 1500 to 3000