Night Shift Fresher Jobs in Airoli

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

We own *Amul Ice Cream* parlour shops in Gigaplex mindspace, Digha & K Raheja Airoli Mindspace, Airoli east. We are hiring candidates for my both shops. And We sale Amul ice cream and with that we sale milkshakes, falooda, etc. We need staff to make that and sale it to the customers. There will be a two duty times :-1. 10 am to 7 pm (morning)2. 7 pm to 4 am (night) Sat-Sun off

Customer Service Associate for chats and emails

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

for InternationalWith Drop providedPure Blended Process5 Days workingSaturday Sunday week offVirtual InterviewsWith no pressure of sales or TARGET Pure customer service Salary for freshers 15k + 5 incentivesSalary for experience with domestic:- 17k+5k incentivesSalary for experience with international (6 months):-25 k in handLocation:- Airoli/* Sakinaka*K K Consultancy

Job Title: Night Shift Call Center ExecutiveLocation: AiroliShift Timing: 8-hour night shift (Start time will be assigned by HR between 5:30 PM and 7:00 PM)Salary: 20,000 25,000 per month (Based on interview performance, English communication skills, and positive attitude)Job Type: Full-timeIndustry: BPO / Call CenterJob Description:We are looking for enthusiastic and dedicated individuals to join our night shift team as Call Center Executives. In this role, you will handle customer interactions over the phone, ensuring a high level of service and professionalism.Key Responsibilities:Manage inbound and/or outbound customer callsProvide accurate information and assistanceMaintain a positive and helpful tone with customersFollow call scripts and internal proceduresContribute to a team-focused environmentRequirements:Strong spoken English communication skillsPositive attitude and willingness to learnAvailability for night shift workPrior experience in a call center is a plus but not requiredBenefits:Salary between 20,000 and 25,000 based on your interviewOpportunities for growth and advancementSupportive work environmentNote:Shift timing will be 8 hours, starting anytime between 5:30 PM and 7:00 PM, as assigned by HR.

International Voice ProcessJob Responsibilities1. Provide exceptional customer support for networking-related issues via voice and email channels.2. Handle customer inquiries and complaints with a professional and empathetic approach.3. Troubleshoot basic networking issues and provide first-level support.4. Collaborate with teams to resolve customer concerns effectively.5. Document customer interactions and maintain accurate records in the system.6. Work on data-driven modules and prepare reports using Excel.7. Adhere to process guidelines and ensure compliance with SLA (Service Level Agreements).

Job Title: Non-Voice Process Executive Healthcare DomainLocation: [Navi Mumbai]Shift: Night Shift (US Shift)Salary: Up to 25,000 CTC per monthTransport: 2-Way Cab ProvidedJob Description:We are hiring for a Non-Voice Process Executive in the healthcare domain. Required Skills:Good written communication skills.Proficient in MS Office, especially Excel and Outlook.Ability to work in a night shift environment.Eligibility Criteria:Graduation (any stream, preferably arts).Willingness to work night shifts and handle repetitive tasks with high accuracy.Benefits:Attractive night shift allowance.Free 2-way cab facility.5-day work week.Comprehensive training provided.

Looking for Backoffice Associates for Airoli Location (Only First 100 entries are accepted)Work location: AiroliExp: 0 Years - 3 Years (Freshers are also welcome)Non Voice Process(Both Side Cab) Night Shift onlyRole & responsibilities: Associate (Process: US HR operations)Age Criteria: 22 years to 26 years old. CTC: Max 19k inhandSummary Fielding all incoming help requests from clients via chats and/or emails in a courteous manner.Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract.Maintain logs and records of all customer queries as per the standard procedures and guidelines.Relevant Experience: Any/Basic MS Excel Category Back office/Data handling or data managementWorking Conditions: Fixed evening shift (5 days working). Saturdays and Sundays are fixed off.Service Agreement Applicable for 1 year (Mandatory)Education Skills: Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible.Note: Looking for immediate joiners or who can join within 10-15 daysIf you are interested for this job share your resume to 9987126884If you are not interested share this job to your friendsorrelatives.INTERVIEW DATE : 6 and 7 MAY 2025

Profile - US International Voice ProcessLocation - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary - 3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-Assessment- Svar Assessment-55 score is mandateHR round- Face to faceOperation- Face to FacePlease note: While going for F2F candidate need carry original Aadhar card and PAN CardPFB the Desired Candidate Profiles:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Profile - US International Voice ProcessExperience - Fresher / Experience Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilityQualification - Graduate/HSC Fresher with Excellent communication skillsExcellent Communication Skills (Verbal & Written) as it is a Frontend Process where team members would interact directly with members.Basic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Dear Connections,Greetings from Sutherland,This exciting opportunity is based in our Navi Mumbai office.To ensure seamless collaboration, candidates residing within a designated travel boundary will be considered. Urgent Hiring for Customer Service Voice and Non-Voice ProcessSutherland is hiring for International Voice and Non Voice ProcessShift Timings: 5 Days working with 24*7 Rotational Shifts and 2 Rotational Off.Salary: 18000 to 30000.HSC or Graduate freshers can apply.1 year of international BPO experience can also apply.Immediate Joiners can apply.Need experience in International Bpo of minimum 1 year on paper.Location: Airoli.Benefits Package: Robust benefits package/ net salary + lucrative incentives + Travel Allowance + Quarterly incentives + Overtime Bonus (Subject to different departments). Comprehensive medical insurance + Accident insurance.Education: Higher Secondary(12th Pass) (Preferred)Experience: -total work: 1 year (Required)International voice process: 1 year (Preferred)Language:English (Preferred)Location: Within Central line [Sion to Dombivli] & Harbour line [Wadala to Panvel].Some specified railway stations have a cut off of 1.5 kilometers Panvel, Kalyan and Dadar station.Remote work is not currently available for this position. Only candidates residing within the designated travel boundaries can apply.Address: 5th Floor, Liberty Tower, Kalwa Industrial Area Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708.

Managing customers account, Credit management, Billing statements, And Invoices