Interpersonal Skills Job Vacancies in Nagercoil

Role SummaryThe CRM Manager is responsible for managing customer relationships, improving customer experience, and ensuring effective use of CRM systems to support business growth, client retention, and revenue generation.Key ResponsibilitiesCRM Strategy & ManagementDevelop and implement CRM strategies to improve customer engagement and retentionManage and optimize the CRM system to ensure accurate data tracking and reportingAnalyze customer data to identify trends, opportunities, and areas for improvementCustomer Relationship ManagementBuild and maintain strong relationships with clientsEnsure timely communication and follow-up with customersHandle escalations and resolve customer issues efficientlySales & Revenue SupportWork closely with sales and marketing teams to track leads and conversionsMonitor customer lifecycle and ensure maximum client retentionSupport revenue growth through upselling and cross-selling opportunitiesData Management & ReportingMaintain accurate customer records and database hygieneGenerate regular reports on customer activity, sales performance, and retention metricsProvide insights to management for decision-makingTeam Leadership & CoordinationLead and guide the CRM team to achieve targetsAssign tasks, monitor performance, and ensure productivityCoordinate with internal departments for smooth operationsKey Skills RequiredStrong communication and interpersonal skillsProficiency in CRM software and MS ExcelAnalytical and problem-solving skillsLeadership and team management abilitiesAttention to detail and process-oriented mindsetExperience Required3+ years of experience in CRM, customer relationship management, or related roles

Job Summary:The Telesales Executive is responsible for reaching out to potential clients over the phone, explaining the companys services, and converting leads into customers to meet sales targets.Key Responsibilities:Make outbound calls to potential leads and existing customers.Explain company services clearly and convincingly.Generate leads and convert them into sales opportunities.Maintain call records, follow up on leads, and ensure timely closures.Achieve daily, weekly, and monthly sales targets.Handle customer queries and provide accurate information.Work closely with the marketing and sales teams for better conversions.Required Skills and Qualifications:Any graduate (Bachelors degree preferred).0-2 years of telesales or telecalling experience.Excellent communication and convincing skills.Basic computer knowledge (MS Office, CRM tools preferred).Target-driven and confident in closing sales.Key Competencies:Strong persuasion and negotiation skills.Positive attitude and enthusiasm.Patience and active listening.Ability to work in a fast-paced environment.

We are urgently hiring for Sales Executive for VARIOUS region .Develop and implement effective sales strategies to meet or exceed sales targetsIdentify and pursue new business opportunitiesBuild and maintain strong relationships with clients and customersConduct market research and competitive analysis to stay up-to-date with industry trendsNegotiate contracts and close deals with clientsDevelop and deliver sales presentations and proposalsCollaborate with internal teams to ensure customer satisfaction and successful project deliveryProvide regular reports and updates on sales activities and performanceAttend industry events and conferences to network and build relationships within the industryStay informed about the latest developments in the industry and share knowledge with colleaguesRequirementsMinimum 1 years of B2B sales experienceProven track record of meeting sales targetsExcellent communication and negotiation skillsAbility to build and maintain client relationshipsStrong understanding of sales processes and techniquesExperience in lead generation and prospectingAbility to work independently and as part of a teamWillingness to travel for client meetings

Candidates with any degree can apply for this roleExcellent speaking/listening skills in English & TamilWelcoming Customers and clients who are physically present to the officeHandling Inbound and Outbound callsInteracting with Various Departments and Completing the taskHandling Register and DatabaseSoft-spoken & polite/pleasing personalityGood Managerial SkillsWilling to accept other admin roles & responsibilities as & when required(FEMALE CANDIDATES REQUIRED)

Support the business development team with daily office and admin work.Maintain client details, follow-up records, and documentation properly.Coordinate between sales, research, and management teams.Prepare basic reports, proposals, and email communications.Help in tracking leads, payments, and overall business progress.