International Voice Process Job Vacancies in Rajasthan

Job descriptionWe are hiring International Voice Process Executives for a leading global BPO in Jaipur. The role involves handling inbound and outbound customer calls for international clients, providing prompt and accurate resolutions while maintaining high service standards.Key Responsibilities- Handle international customer calls (inbound/outbound) and provide accurate information and resolutions.- Understand customer queries, identify issues, and offer appropriate solutions with a customer-first approach.- Maintain call quality standards, AHT, and other performance metrics as defined by the process.- Accurately document call outcomes and update internal systems in real time.- Collaborate with team leaders and quality teams to continuously improve customer experience.Required Skills & Experience- Minimum 6 months of experience in an international voice process (customer service / technical support / sales).- Excellent English communication skills (spoken and written) with neutral/understandable accent.- Strong listening skills, empathy, and ability to handle irate or difficult customers professionally.- Basic computer proficiency and ability to work with CRM tools and MS Office.- Willingness to work in rotational shifts and fast-paced BPO environment.Work Schedule & Shift Details- 5.5 days working per week (rotational weekly offs).- Rotational shifts, including night shifts (minimum 180 nights in a year).- For female employees working in late-night/odd-hour shifts, one-way cab facility is provided from office to home.Desired Profile- Graduate / Undergraduate with relevant international BPO experience.- Comfortable with rotational shifts, night shifts, and working on weekends as per process requirements.- Immediate joiners or short notice period preferred.Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

Key Responsibilities:1. Answer incoming calls from international customers: You will be responsible for handling incoming calls from customers located in different countries, addressing their queries and concerns.2. Provide excellent customer service: Ensure high-quality customer service by actively listening to customers, understanding their needs, and providing appropriate solutions.3. Resolve customer issues: Identify and resolve customer complaints in a timely and efficient manner to ensure customer satisfaction and retention.4. Upsell products or services: Utilize sales techniques to promote additional products or services to customers during interactions.5. Maintain accurate records: Record customer interactions, transactions, inquiries, and complaints accurately for future reference and analysis.Required Skills and Expectations:1. Good communication skills: Ability to effectively communicate with customers in a clear and professional manner.2. Customer management: Strong customer service skills with the ability to handle difficult customers and resolve issues effectively.3. Active listening: Ability to listen attentively to customers and understand their needs to provide appropriate solutions.4. Problem-solving skills: Ability to identify customer issues, analyze problems, and develop solutions efficiently.5. Team player: Willingness to collaborate with team members to deliver exceptional customer service and achieve team goals.

We are looking for a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, explaining products or services, and maintaining customer relationships.Key Responsibilities:Make outgoing calls to potential customers.Explain products or services and generate interest.Answer questions about the company or product details.Maintain accurate records of calls and customer information.Follow up with leads and schedule appointments or demos.Meet daily and monthly calling targets.Handle customer inquiries politely and professionally.Requirements:Good communication skills in English and local language.Basic computer knowledge (MS Office, data entry).Ability to work under pressure and meet targets.Previous experience in telecalling or customer service is a plus.High school diploma or equivalent required.

Join our team at Votiko Solutions Private Limited as a Call Center Executive for our international BPO division. We are looking for professionals with a passion for customer service, strong communication skills, and the ability to excel in a remote work environment. If you meet these criteria, we want to hear from you! In this role, you will be responsible for conducting telemarketing activities, handling inbound and outbound calls for a variety of clients, providing top-notch customer support, and working independently to achieve performance goals. Don't miss this exciting opportunity to join a reputable BPO company and grow your career in the industry. Job Requirements:1. At least 3 years of experience in an international call center setting.2. Fluent in English with exceptional communication skills.3. Age below 40 years.4. Demonstrated success in telemarketing and customer support.5. Own a laptop and broadband connection for remote work.Benefits:- Competitive salary of 20,000 to 70,000 INR, dependent on experience.- Attractive incentives based on performance.- Opportunity to work from home for added convenience.Salary: 20,000 to 70,000 per month, with additional incentives linked to campaign success.Working Days: Monday to Friday, with weekends off. Join Votiko Solutions Private Limited for the best work culture, employee satisfaction, and opportunities for career growth. To apply, contact us at 8511539085 or email your resume to hr@votiko.com. Become a part of a team that values excellence, innovation, and career progression!

*Job Title* : Customer Support Representative*Company* : Teleperformance*Location* : Jaipur*Salary* : 30K CTC(23 for 1st 3 months, and then 25.5k inhand)*Shifts* : Rotational*Accommodation:* 15 Days Provided*Relocation Bonus* : 10KImmediate Joiners Preferred *Key Responsibilities* :*Handle inbound and outbound customer interactions across various channels (calls, emails, chats) in a courteous and timely manner.Provide accurate information and solutions to customers regarding products and services.Troubleshoot issues, provide resolutions, and ensure complete customer satisfaction.Document customer interactions, including inquiries, complaints, and resolutions, in the system.*Skills and Qualifications:*Excellent verbal and written communication skills in English (additional language skills like Hindi are a plus).Strong problem-solving skills with a customer-first mindset.Flexible to work in rotational shifts, including weekends and holidays, as required.

Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required

Key Responsibilities* Outbound Client Outreach: Reach out to potential clients in the UK, introduce our services, and explore new business opportunities.* Lead Generation & Qualification: Actively listen to client needs, identify opportunities, and qualify leads aligned with our offerings.* CRM Management: Keep client records organized in our CRM for efficient follow-ups and relationship-building.* Relationship Nurturing: Build and maintain strong connections with clients, moving leads through the sales pipeline.* Strategic Collaboration: Partner with sales and marketing teams to design and execute effective lead generation strategies.* Market Insight & Industry Awareness: Stay informed about industry trends to position our services effectively.Qualifications* Language Proficiency: Strong communication skills in English, with training provided to develop a UK and AUS accent.* Experience: Open to freshers; experience in a similar role is a plus.* Education : Graduates or students pursuing their degree are encouraged to apply.* Location: Preferably from Mansarovar or nearby areas.* Skills: Adaptable, client-focused, with a passion for learning and professional growth.

We are hiring for teleprformance international bpo customer support executiveNeed only fluent with excellent communication skills in EnglishPan India candidate can be applyAge criteria is 35Out of rajsthan candidate for the relocation bonus 15 days accommodation 700 ticket chargesRotational shiftsMale female both can apply

Role and Responsibility: Making calls to potential customers Explaining company services and products Maintaining daily call records Understanding customers re4quirements by asking questions and closing the deal. Keeping the customer database maintained and updated. Submitting daily progress reportsRequirement: Must have Bachelor's degree. Must have minimum 2 years of experience of Telecaller or Telesales. Excellent interpersonal, research, and record-keeping skills Fluent communication skills in the local language Basic computer skillsOrganization: Pincodekart Pvt. Ltd.Job Location: Udaipur, Raj.Salary: 8,000/- to 12,000/- PMEmail your CV to : hrpincodekart@gmail.com

Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me

We are seeking a dedicated and customer-focused Customer Support Associate to join our dynamic team. As a CSA, you will be responsible for providing outstanding customer service to our clients, resolving their queries, and ensuring a smooth customer experience.

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, an industry trendsetter and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139

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Urgent Requirement For BPO(International Process)Job Location:- JaipurContact: 7251082029(watsaap only) Site- Sitapura/Mansarovar (Jaipur)Process- Chat/Voice Process, (Work From Office)Salary Slabs:-23K, 25K, 27K, 30K And 34K CTC (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary)Shifts- Rotational Shifts, 24*75.5 Working Days-Graduates, Undergraduates (Freshers And Experienced), All Can Be HiredSkills Required:-*Excellent Communication Skill Required*Light On Accent*Computer Proficient*Average Typing*Excellent In Verbal And Written Communication (Outstanding Comms)*High On Tenses And Grammar No MTITraining Period: 30- 45 Days (Paid)Benefits:--Both Side Cab Facility-15 Days Accommodation-Rs 10000 Relocation Bonus (Out Of Rajasthan Only)-Can Source From PAN India However, Candidates Need To Commute Within 72 HoursInterview Process-HR Round- TelephonicOps Round- Video CallHappy Hiring!

Yes ready to apply for the great opportunity

Key Responsibilities* Outbound Client Outreach: Reach out to potential clients in the UK, introduce our services, and explore new business opportunities.* Lead Generation & Qualification: Actively listen to client needs, identify opportunities, and qualify leads aligned with our offerings.* CRM Management: Keep client records organized in our CRM for efficient follow-ups and relationship-building.* Relationship Nurturing: Build and maintain strong connections with clients, moving leads through the sales pipeline.* Strategic Collaboration: Partner with sales and marketing teams to design and execute effective lead generation strategies.* Market Insight & Industry Awareness: Stay informed about industry trends to position our services effectively.Qualifications* Language Proficiency: Strong communication skills in English, with training provided to develop a UK and AUS accent.* Experience: Open to freshers; experience in a similar role is a plus.* Education : Graduates or students pursuing their degree are encouraged to apply.* Location: Preferably from Mansarovar or nearby areas.* Skills: Adaptable, client-focused, with a passion for learning and professional growth.