Customer Service Associate || Freshers & Experienced

Pioneer placement services

0 - 2 Years
20 Openings
2.3 - 4.5 Lac/Yr
Posted 4 days ago
Online interview
Jaipur

Key Skills

Customer Care Cons Chat Process Non Voice Process BPO Non Voice International BPO BPO Chat Support Customer Guidance

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Job Description

*Job Title* : Customer Support Representative

*Company* : Teleperformance

*Location* : Jaipur

*Salary* : 30K CTC(23 for 1st 3 months, and then inhand)

*Shifts* : Rotational

*Accommodation:* 15 Days Provided

*Relocation Bonus* : 10K

Immediate Joiners Preferred

*Key Responsibilities* :*

Handle inbound and outbound customer interactions across various channels (calls, emails, chats) in a courteous and timely manner.

Provide accurate information and solutions to customers regarding products and services.

Troubleshoot issues, provide resolutions, and ensure complete customer satisfaction.

Document customer interactions, including inquiries, complaints, and resolutions, in the system.

*Skills and Qualifications:*

Excellent verbal and written communication skills in English (additional language skills like Hindi are a plus).

Strong problem-solving skills with a customer-first mindset.

Flexible to work in rotational shifts, including weekends and holidays, as required.

Experience
0 - 2 Years
No. of Openings
20
Education
Higher Secondary, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management, B.Sc, M.C.A, M.Sc
Role
Customer Service Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office