International BPO Fresher Jobs in Navi Mumbai

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

Job profile: customer care executive

We have a Job openings for International Voice USA Process - Night ShiftBenefits :Easy peasy processTraining will be paidTraining & script will be providedSalary starts from the first day of joining & trainingGet 16k to 18k as a complete freshers & 18k to 22k for domestic experienced (based on interview)20k above for International voice process experienced (based on interview)Attractive Incentives for leads generation + Attendance AllowanceNo PICK & DROP but timing is convenient, you can easily travel in auto, bus or train without getting any rushPilot Process, growth opportunities, IJP option based on performanceIncrement in 1 year but We can revise salary in couple of months if performing excellentResponsibilities:1. Handle customer queries and support international clients via calls2. English communication and problem-solving skills.3. Work night shifts and maintain accurate records of customer interactions.Requirements:12th or graduate.Intermediate English communication.10th passed with good English communication can also applyWillingness to work night shifts.Freshers can also applyWork From Office only.Location - Ghansoli, Navi MumbaiShift Time - 7:30PM to 4:30AM (US Shift Timing)5 days working (Alternate Saturday Off & All Sunday Off)No Pick & Drop Facility - Travelling Allowance will be providedSalary Bracket : 16,000 - 30,000 per month plus Incentives (Salary would be on the basis of your experience & last drawn)Perks includes attractive incentives on a daily basis and a friendly office environment. Call me or else share your CV on WhatsApp if you are interested

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

All types of job available Any can apply Salary 25000 to 35000Mumbai Pune Gujarat Jobs available In tele performance

Looking for freshers or experienced candidates who have experience in BPO sector with excellent communications skills.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Vodafone Idea Voice Process

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

International Voice ProcessJob Responsibilities1. Provide exceptional customer support for networking-related issues via voice and email channels.2. Handle customer inquiries and complaints with a professional and empathetic approach.3. Troubleshoot basic networking issues and provide first-level support.4. Collaborate with teams to resolve customer concerns effectively.5. Document customer interactions and maintain accurate records in the system.6. Work on data-driven modules and prepare reports using Excel.7. Adhere to process guidelines and ensure compliance with SLA (Service Level Agreements).

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Profile - US International Voice ProcessExperience - Fresher / Experience Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilityQualification - Graduate/HSC Fresher with Excellent communication skillsExcellent Communication Skills (Verbal & Written) as it is a Frontend Process where team members would interact directly with members.Basic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Job descriptionGreetings from Recruitsol TechnologyWe are Hiring for Customer Service executive/Sales/Collection/Chat ProcessExcellent Communication Skills RequiredGraduate/HSC Freshers can also applyWe are Hiring for UK/US/AUS SHIFTSCandidates with BPO Experience can get Good Salary PackageCandidate Should have Each Every Documents in regards to their ExperienceUAN Check is Mandatory for the Experienced CandidatesTransport Facility ProvidedHiring Location - Malad/Andheri/Vikhroli/Thane/Airoli/Powai/VashiSalary Package starts from 16K - 60K Depending on the Last DrawnCall us for Inhouse interview and spot selectionRegardsHR TeamRecruitsol Technology

Position: International Voice Process BPOResponsibilities: Handling inbound calls, providing excellent customer service.Shifts: Rotational shifts.Qualifications: HSC or graduate freshers are encouraged to apply.Skills: Excellent communication skills required.Advantages:Competitive salary and incentives package.Comprehensive training provided to enhance skills.Opportunities for career advancement within the organization.Friendly and supportive work environment fostering personal growth.Employee benefits such as medical insurance and transportation allowances.Access to employee assistance programs and wellness initiatives.Exposure to diverse cultures and global business operations.

Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

Hiring HR RecruiterLocation - Airoli - Thane - MaladMonday - Saturday WorkingDay ShiftJob Responsibilities --Collaborate with hiring managers to understand their staffing requirements and job specifications.-Analyze current and future hiring needs and prepare job descriptions accordingly.-Write and post clear, concise, and attractive job advertisements on various platforms (job boards, company website, social media).-Ensure that job postings align with the companys brand and hiring goals.Use a variety of sourcing methods (online job boards, social media, employee referrals, professional networks, etc.) to identify potential candidates.-Build and maintain a talent pool of qualified candidates for current and future openings.-Conduct initial screenings, including phone interviews, to assess candidates skills, experience, and cultural fit.-Schedule and coordinate interviews between candidates and hiring managers or interview panels.Requirement -Should Possess excellent communication skillsSelf driven, Never Say Die AttitudeRecruitment Experience is a plus.

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.

Designation:- Customer support associateThe job involves1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per company on call, chat or email2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information.Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfullyconcluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologiesand all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsHR Sangeeta7693928266

Job DescriptionOpening in Hindi,Marathi,Gujrati,Tamil,Telgu,Malyalam,Kannad (Good Salary) 12th Pass (No Rejection)We are hiring urgently Customer Service Executive For Collections Process, Customer Service, Welcome Calling, Reminder Calling Process .Freshers and Experience both can also applyShifts - Fix Day Shifts, Sunday OffWe have also opening for Rational Shifts.Salary: Rs 10k to 25k inhand + Incentive + PFEducation Qualification Minimum 12th Pass or aboveImmediate joining can also applycall me or whatsapp me on 9326170092We are also hiring for team leader , manager , quality analyst , customer service executive , send your resume onRegardsHR TeamRecruitsol Technology9326170092