International BPO Executive Job Vacancies in Navi Mumbai

We are looking for an International Telecaller to join our team in Vashi, Navi Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and be skilled in communicating effectively with clients from various countries.Key Responsibilities:1. Outbound Calling: Make international calls to potential clients, introducing our products and services clearly and persuasively.2. Customer Engagement: Build a good rapport with customers, understanding their needs and responding to inquiries in a professional manner.3. Lead Generation: Identify and create leads through effective communication, ensuring accurate data collection for follow-ups.4. Follow-Up Calls: Conduct follow-up calls with leads to enhance conversion rates and keep the customers informed about our offerings.5. CRM Management: Update and maintain customer information in the CRM system promptly, ensuring data accuracy and integrity.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and prior experience in international telecalling. Proficiency in English, along with excellent verbal communication skills, is essential. A good understanding of various cultures will help in effectively engaging with clients. Candidates should be self-motivated, goal-oriented, and capable of managing time efficiently to meet daily targets. A friendly attitude and strong problem-solving capabilities are also crucial for success in this role.

We are seeking a motivated and enthusiastic Telesales Executive to join our team in Airoli. This full-time position requires at least one year of experience in sales and a minimum educational qualification of a 12th pass.Key Responsibilities:- Conducting Sales Calls: Make outbound calls to potential customers to promote and sell our products. Clear and persuasive communication is key to engaging customers and converting leads into sales.- Understanding Customer Needs: Listen to customers to identify their needs and preferences. This will help tailor the sales approach and offer relevant solutions, increasing the likelihood of closing a sale.- Building Relationships: Develop rapport with customers through regular follow-ups and friendly communication. This not only assists in closing sales but also helps in building long-term customer loyalty.- Maintaining Records: Keep accurate records of customer interactions and sales activities using the companys CRM system. This is important for tracking progress and identifying areas for improvement.- Achieving Sales Targets: Work towards individual and team sales targets set by management. Demonstrating the ability to meet these targets shows dedication and effectiveness in the role.Required Skills and Expectations:- Candidates should have excellent verbal communication skills to effectively convey product information and engage with customers.- Strong persuasive skills are necessary to influence customer decisions and drive sales.- Candidates should be results-oriented and motivated, with a proven ability to work independently and as part of a team.- Basic knowledge of sales processes and customer service is preferred, along with a positive attitude and willingness to learn new skills.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- Resolve Issues: Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- Provide Product Information: Educate customers on our products and services, helping them make informed decisions based on their needs.- Collaborate with Teams: Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.Required Skills and Expectations:Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

We have a Job openings for International Voice USA Process - Night ShiftBenefits :Easy peasy processTraining will be paidTraining & script will be providedSalary starts from the first day of joining & trainingGet 16k to 18k as a complete freshers & 18k to 22k for domestic experienced (based on interview)20k above for International voice process experienced (based on interview)Attractive Incentives for leads generation + Attendance AllowanceNo PICK & DROP but timing is convenient, you can easily travel in auto, bus or train without getting any rushPilot Process, growth opportunities, IJP option based on performanceIncrement in 1 year but We can revise salary in couple of months if performing excellentResponsibilities:1. Handle customer queries and support international clients via calls2. English communication and problem-solving skills.3. Work night shifts and maintain accurate records of customer interactions.Requirements:12th or graduate.Intermediate English communication.10th passed with good English communication can also applyWillingness to work night shifts.Freshers can also applyWork From Office only.Location - Ghansoli, Navi MumbaiShift Time - 7:30PM to 4:30AM (US Shift Timing)5 days working (Alternate Saturday Off & All Sunday Off)No Pick & Drop Facility - Travelling Allowance will be providedSalary Bracket : 16,000 - 30,000 per month plus Incentives (Salary would be on the basis of your experience & last drawn)Perks includes attractive incentives on a daily basis and a friendly office environment. Call me or else share your CV on WhatsApp if you are interested

Job profile: customer care executive

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Looking for freshers or experienced candidates who have experience in BPO sector with excellent communications skills.

Vodafone Idea Voice Process

Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps

Profile - US International Voice ProcessExperience - Fresher / Experience Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilityQualification - Graduate/HSC Fresher with Excellent communication skillsExcellent Communication Skills (Verbal & Written) as it is a Frontend Process where team members would interact directly with members.Basic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Profile - US International Voice ProcessAs an International Voice Process Executive, you will be at the forefront of delivering exceptional customer service through effective communication and analytical thinking. Your proficiency in spoken English will be key in providing a seamless experience for our global clientele.Key Responsibilities:1. Handle inbound and outbound calls from international candidates with professionalism and courtesy.2. Utilize your analytical skills to identify trends and suggest improvements to enhance customer satisfaction.3. Strive to meet and exceed performance metrics, including call resolution.4. Maintain accurate and detailed records of candidate interactions and follow-up actions.Location - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary-3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-AssessmentHR round- Face to faceOperation- Face to FaceDesired Candidate Profile:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Position: International Voice Process BPOResponsibilities: Handling inbound calls, providing excellent customer service.Shifts: Rotational shifts.Qualifications: HSC or graduate freshers are encouraged to apply.Skills: Excellent communication skills required.Advantages:Competitive salary and incentives package.Comprehensive training provided to enhance skills.Opportunities for career advancement within the organization.Friendly and supportive work environment fostering personal growth.Employee benefits such as medical insurance and transportation allowances.Access to employee assistance programs and wellness initiatives.Exposure to diverse cultures and global business operations.

Mumbai, Bhayander

Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.