International BPO Executive Graduate Jobs in Bangalore

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

Hiring: Customer Support Executive Location: Altruist Technologies, GB Palya, BangaloreJob Role: Customer Support ExecutiveJob Description:We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. Candidates should have excellent communication skills and a passion for assisting customers.Languages Required:Excellent English (Mandatory)Any one regional language: Hindi / Tamil / Malayalam / Marathi / GujaratiEligibility Criteria:Graduate (Freshers & Experienced both can apply)Strong communication and interpersonal skillsWillingness to work in rotational shiftsShift & Timing:Rotational ShiftsMale Candidates: Between 7:00 AM 11:00 PMFemale Candidates: Between 7:00 AM 8:00 PMTotal working hours: 8 hours per shiftSalary:20,000 take-home per monthWorking Days:5 working days2 rotational weekly offsFacilities: No cab facilityWork Location:Altruist Technologies, GB Palya, BangaloreInterested candidates can apply immediately.Freshers are most welcome!

Role Overview:The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.Key Responsibilities:Handle inbound calls and provide professional customer support.Identify, analyze, and resolve customer issues effectively.Maintain accurate records of customer interactions and resolutions.Ensure adherence to quality and process standards.Collaborate with internal teams to facilitate seamless issue resolution.Required Skills and Attributes:Excellent communication skills in English, Tamil, Hindi, Malayalam and Kannada.Strong problem-solving and interpersonal abilities.Customer-focused attitude with a commitment to service excellence.Ability to work in rotational shifts.Eligibility Criteria:Graduation is mandatoryLanguages Required: English, Tamil, Hindi, KannadaWork Schedule:5 working days per week2 rotational weekly offsCompensation Details:Take-home salary: 17,000 20,000 per monthNight Shift AllowanceSplit Shift Allowance

First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com

resolve customers queries and provide accurate information, collaborate with teams to provide excellent customer service, meet customer satisfaction. the candidate should have good communication skills and should be able to work in rotational shifts, both freshers and experienced can apply.

Hiring: International Voice Process Night Shift Location: HSR layout,Bangalore Salary: 18,000 20,000 Requirements: Excellent English communication Willing to work night shifts Experience preferred (freshers can apply)Role: Handle international customer calls, resolve queries & provide support.

We are Hiring!!!Designation : Customer Support ExecutiveProcess : International voice processShift timing : Rotational 3 pm to 8 am5 days working 2 days rotational week offFacilities : 2 way transport providedExperience : Fresher / ExperienceSalary :Fresher - 26KCTC 21K take homeExperience- 30K CTC, 24K take homeSkillset : Candidate must speak fluent English - AMCAT 65Location : Marathahalli, Bangalore.Interested candidates can contact HR - 7200585293 (Blessy Charles)

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618

We're Hiring! Join Our Growing Team We are excited to announce that were actively hiring for both Voice and Non-Voice Process roles at Alorica. This is a great opportunity for dynamic individuals who are passionate about building their careers in a fast-paced, tech-driven environment.Open Positions:Voice Process (Customer Support / Tele-calling)Non-Voice Process (Chat / Email Support, Data Entry)What Were Looking For:Strong communication skillsBasic computer proficiencyWillingness to learn and growFreshers & experienced candidates welcomeWhether you're starting your career or looking to take the next step, this could be the opportunity youve been waiting for.

We are hiring candidates for Customer Support Role (Inbound Voice)Languages are required : Hindi & English (fluent)Location: Koramangla, BangaloreSalary: 20,000Day Shift6 days workingQualification: Any Graduation (except BE/Btech)Interview Mode: Face to FaceTo apply, call SONIA 8447674871 or share your resume at sonia.baurai@careernet.in

Job Title : Customer supportWork Location : Bangalore (Work from office)Shift Pattern : Rotational ShiftsSalary Range : 3.2 LPA to 3.5 LPACab facilities providedWork experience : Fresher or experiencedNight shift : Allowance

Job Title: International Voice ProcessLocation: Bangalore, IndiaJob Summary:We are seeking enthusiastic individuals for an International Voice Process role, requiring proficiency in both Hindi and English languages. This role involves handling customer interactions and providing solutions over the phone. Candidates must have strong communication skills in both languages, and English typing is mandatory.Key Responsibilities:Handle inbound/outbound customer calls professionally and efficiently.Resolve customer queries and issues, ensuring a high level of customer satisfaction.Maintain detailed records of interactions with customers.Meet daily/weekly performance targets and service levels.Work collaboratively with team members to achieve common goals.Requirements:Fluency in Hindi and English is mandatory.Typing proficiency in English is required.Strong verbal communication and interpersonal skills.Ability to work in a fast-paced environment and handle customer issues with patience and professionalism.Freshers are welcome; prior experience in a voice process is an advantage.Shift Timing:11 AM to 8 PM (Rotational shift)Salary:Freshers: 27,000 CTCExperienced: 30,000 CTCBenefits: Cab service available for pick-up and drop. Competitive salary and growth opportunities.

The International Voice Process Executive is responsible for managing anddelivering high-quality customer service to clients and customers from various internationallocations. The role involves handling inbound and o

FreshersCtc19k,15k(incentives after 2months)Graduation Lang Malayalam

Dear Candidate,We are conducting walk in interview in Bangalore & Hyderabad location on 20thJan 2024 between ( 9 AM to 1 PM) for one of the Global Investment banking Client .Bangalore Venue Details :Allegis Global Solutions, Commerce @ Mantri, Level 2, Bannerghatta Road, Bengaluru 560076Hyderabad Venue Details :ACTALENT, Ground Level Block, CYBER PEARL, Phase 2, Madhapur, Hyderabad, Telangana 500081Job Details :Job location : Bangalore & HyderabadJob Type: PermanentExp: 0 to 3.5 yrsQualification : Any Graduates / 10+ 2( with experience)Job timings : 24/7 Rotational shiftJOB Description:- Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions- Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction- Ability to interpret and handle complex customer enquiries to establish their needs and offer relevant products, services and solutions- Taking ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution- Responsible for achieving individual key performance indicators and development whilst maintaining appropriate operational risk control and compliance in all activities- Advising, communicating, empathizing, resolving conflict and responding sensitively to clients- Responsible for ensuring resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction- Recognize and adjust support approach to accommodate all levels of customer- - s experience- Communicate positively with team members, customers, and other partners.

Requirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectively

Education qualification:- Any graduate with good analytical skills (BCA / BSC Computer science background preferred)- 1 to 3 years of experienceDesired skills:- Self motivated with excellent communication skills in English, Hindi/Kannada/Tamil/Marathi/Telugu.- Ability to provide responses from simple to complex queries and deliver customer delight.- Past experience with ERP support- Exposure to working in Startup ecosystem is desiredJob description:- Responsible for providing effective and timely resolution to customer queries.- Responsible for providing support via call and via chat- Should align on TAT and SLA standards set by the company- Escalate necessary cases to the right team- May be required to perform other tasks as assigned- Must be flexible to work in rotational shifts and extended hours during high volumesRequirement: Someone with an Electrical/Mathematical Background preferred.:Candidates staying in Bangalore.

1. Inbound Calls to be attended2. Verify/Confirm the client details.3. Validate the Marine Product Insured requested as per the form filled up by the client.4. Verify Documentation of the client.5. After Verification approved/rejected option to be submitted.Mandates: Excellent Command in Written English with Excellent Vocabulary.Excellent Sales and CommunicationSkills Experienced Candidates who have worked on Sales or Customer Support in International Voice Process.Freshers with ExcellentQualifications:Any graduate/undergraduate

*** Urgent Hiring for Voice process*** Looking for immediate joiners/ currently serving notice periodDear CandidateGreeting from Superseva!Superseva is hiring for its MNC Client for insurance voice processExperience:- 1.5 years + ( International calling)Qualification:- Any graduateLocation:- Varthur, BangaloreSalary:- Up to 4,50,000 CTC( Based on interview performance)Timings:- US ShiftCandidate should have excellent communication skillRoles and Responsibility:-Communicates empathetically and timely with customers and helps them through their claim process in a fast, fair and easy mannerHandles coverage investigations on losses that may be handled via fast track, virtual handling or coordinating with an onsite inspectionReviews the policy, decides how coverage applies and provides the customer with a detailed explanation of both the estimate and the policyConducts a detailed review of the property, writes an estimate to capture the extent of the damages and documents the claim file with notes, evaluations and decision-making processCompletes and reviews contents inventory, contents pricing, and mitigation billsclaim settlements with customers in accordance with business unit standard methodologies

Job description:Position :-BPO Executive (International and Domestic Voice Process)Process :- International Voice ProcessExperience :- 0 to 5 yearsLocation :- Bengaluru (WFO)Roles And Responsibilities :You will be supporting customers of the Top Ecommerce Platform in the Indian regionYou will be answering queries regarding Order related Queries.You will be handling inbound customer queries about the customers Order related.This is a Rotational shift5-day working with Two Days rotational offSkill Required :Good communication skills in English+Hindi/KannadaAbility to handle irate customersSolve Customer queriesA team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empatheticallyExcellent comprehension and articulation skills

Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process:RazorpayEmployment Type:Full-timeSalary / CTC:Freshers: 25,000 CTC (20,000 Take Home)Experienced: 27,000 CTC (22,000 Take Home)1+ Years Exp: 30,000 CTC (25,000 Take Home)Shift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:ImmediateSkills & RequirementsRequired SkillsCustomer Support / BPO Handling Inbound & Outbound Call Handling Excellent Communication in English & Hindi Problem Solving Basic Computer Skills Preferred SkillsExperience in Fintech or Payment Platforms CRM Handling Lead Generation & Follow-up Experience0 - 3 yearsEducation12thAge Range21 - 25 yearsLanguages RequiredEnglish, Hindi

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

We are looking for candidates with excellent communication skills.