17

International BPO Executive Graduate Fresher Jobs in Mumbai

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  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Relationship Call Center Customer Communication International BPO
Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions
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  • Fresher
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling
We are seeking a motivated International Telecaller to join our team in Mumbai. This full-time role is ideal for fresh female candidates looking to begin their careers in international communication.**Key Responsibilities:**- **Outbound Calling:** Reach out to potential clients across various countries, introducing our services and products to generate interest and leads.- **Customer Engagement:** Build rapport with prospective customers by actively listening to their needs and providing information tailored to their requirements.- **Lead Generation:** Identify and qualify potential leads by asking pertinent questions and understanding customer preferences during conversations.- **Follow-Up Calls:** Maintain contact with prospects by making follow-up calls to ensure they have all the necessary information to make informed decisions.- **Database Maintenance:** Keep accurate records of conversations and updates in our customer relationship management system, ensuring all information is current and detailed.- **Team Collaboration:** Work closely with the sales and marketing teams to share insights gained from calls and refine strategies for better outreach.**Required Skills and Expectations:**- Strong communication skills in English, with the ability to engage confidently with international clients.- Good listening skills to understand customer needs and respond effectively.- Proficient in using basic computer applications and customer management systems.- A proactive and positive attitude, showing enthusiasm for learning and growth in the role.- Ability to work independently while being a team player, contributing to a collaborative office environment.- Flexibility to adapt to different time zones when communicating with international clients.
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International Voice International BPO Good Communication Skills International BPO Voice Process Customer Care
Location - MUMBAI MALAD WEST & GURUGRAM, Pune9 hours working shift5 Days working Rotational ShiftsSalary upto 40kExcellent communication in EnglishGrad fresher/Experienced & UG with 6 months experienceImmediate Joiner WhatsApp resume - 7011959071
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International Process International Voice International BPO US Payroll US Process US Shift US Mortgage Voice Process Good Communication
Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.
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Domestic BPO BPO Sales Outbound Calling Customer Care BPO Operations International BPO Outbound Sales BPO Non Voice BPO
free service call and take free consulting for bpo jobs
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bhayander Mumbai
Voice Process Executive International Voice Process BPO Executive Credit Collection
Roles and ResponsibilitiesResponsible for chasing outstanding invoices from customers of our clients.Contact overdue customers and chases for payment in accordance with rules set by the engagementProactively collect and escalate overdue accounts and ensures customer payment to termsDocument customer interactions into systemMaintain a ledger as part of the credit teamPerforms basic reconciliationsFollow control and compliance regulationsMaintain accurate and up to date customer details and account recordsAble to communicate with key stakeholders across different levels in a manner that leads to desired outcomesDesired Skills:Must have Experience in Fresher and Experience (BPO and non BPO) both can applyMust have experience on Tele-collection/Tele performance in internationalDebt collection /recovery experience is a plusGood Communication & Verbal skillsProficient Negotiation skillsExperience: 0 to 7 Years
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Mumbai
Voice Process International BPO Customer Communication Troubleshooting Skills Work From Home
About the job: Miko is looking for a Customer Support Executive who possesses excellent communication skills, a strong tech background, and a passion for providing outstanding customer support. As a Customer Support Executive, you will play a crucial role in ensuring our customers have a seamless experience with our Miko robots. You will be responsible for addressing customer inquiries, resolving technical issues, and going the extra mile to exceed customer expectations.Responsibilities :1. Communicate with current customers via chat, email, video calls, and phone to nurture and onboard with solving their queries.2. Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details.3. Provide feedback and recommendations to the product team based on direct experience with current and potential customer's feedback.4. Utilize, update and maintain the integrity of information in Miko's CRM system.5. Help Customers with solving their technical problems with wifi, Bluetooth device, etc.Requirements :1. Strong Team player2. Excellent written, spoken English communication skills3. Must be graduate from any field (People from Engineering Background will be preferred)4. 1- 3 Years of experience with Customer Support, Technical Support, Account Management5. Should be flexible with US Shifts.If you possess a strong technical background, coupled with a customer-centric approach and a knack for troubleshooting, we invite you to apply for the Customer Support Executive role at Miko.
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English Language Voice Process Executive International BPO Executive
Urgent Hiring For International Bpo IndustryLocation- MumbaiProcess Voice and Non voice chatExcellent English CommunicationInteract with international customers through vice5 days workingrotational shifts ( Day and Night shift including)cab provided by companysalary- 18000 to 35,000Who Can Apply -Graduate FresherHsc+6 month On paper ExperienceExperience Can apply
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Jobs by Popular Location

Customer Care Voice Process International BPO Customer Communication Call Center
Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male
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Telecaller (Female)

Adhaan Solution

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Andheri Mumbai
Outbound Calling Domestic BPO Voice Process International BPO Telecaller
requirement for Telecaller. Excellent communicator along with convincing abilities.Maintain healthy relations with the clients.Collect desired information from the clients.
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International Telecaller

Global Tenders Services Pvt Ltd

English Communication Skills International Telecaller Tender Sales
Facilitating companies sales by going the extra mile and meeting the assigned sales quota. Contacting current and potential clients to inform them regarding the various services. Research oriented by understanding customers requirements by asking relevant questions and presenting the best solution to prospects requirements. Keeping the Prospect/ customer database maintained, updated, and regularly followed up. Closing the Deal and processing orders accurately using the CRM Preserve the companys reputation by handling grievances and offering a prompt solution. Keeping a record of all the sales calls and notes of useful information.Candidate Requirements 1+ years of experience as an International Sales tele caller or any similar role. If a candidate has experience in the same domain i.e Selling tender subscriptions will be preferred. Proven track record of successfully achieving the sales quota. Very good spoken and written English communication skills Speaking Other international Languages will be a great advantage. Sound Knowledge of Indian and international companies, their product & services will be an advantage. Ability to use computer search tools to effectively understand prospects / clients product and services Knowledge of computer programs like CRM and telephone systems. Excellent interpersonal and communication skills. Excellent negotiation skills and the ability to resolve issues. Urge to learn and upgrade the knowledge Minimum qualification- Graduate
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Powai Mumbai
Communication Skills International Telecaller
Job Openings for 50 International Telecaller Jobs for Freshers in Powai, Mumbai, Maharashtra, communication skills, having Educational qualification of : Higher Secondary, Secondary School, Advanced/Higher Diploma, B.A, B.B.A, B.Com with Good knowledge in communication skills etc.
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Customer Service Executive

Medusind Solutions Private Limited

  • 0 - 6 yrs
  • Andheri East Mumbai
Communication Skills Night Shift International BPO Medical Billing AR Caller Customer Service
Location: Mumbai Andheri East Work from Office Shift Time: 8pm to 5am / 5:30pm to 2:30am (Night Shift)Weekends fixed off / Pickup dop within 25 kms . Experience: Freshers & 1+ year of experience into voiceEducational Qualifications: Any Under Graduate or GraduateJob Description:Outbound calls to insurances for claim status and eligibility verification.Denial documentation and further action.Calling the insurance carriers based on the appointment received by the clients.Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.Calling insurance companies to get the status of the unpaid claims.Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.Maintain the individual daily logs.Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.Work cohesively in a team setting. Assist team members to achieve shared goals.Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided, companys quality system and policies.Communication / Issue escalation to seniors if there is any in a timely manner.Departments: Service Delivery - OperationsRoles: ExecutiveEducation: Graduate / UndergraduateExperience: Freshers & 1+ year of experience in voice / Other DomainContact Person HR Aakansha
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International Telecaller

Telamon HR Solutions

Good Communciation Skill Walk in
1. Excellent verbal and written communication in English is must2. Should have basic knowledge on ITIL process and international Client handling over the phone and email3. Meet established service level metrics for call response, technical support and customer service4. Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications5. Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution6. Follow and complete IT Service desk opening and closing checklists7. Research and update knowledge base for solutions that can be used to provide first call or contact resolution8. Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting9. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(Its an optional) to troubleshoot and resolve end-users laptops, desktops.10. Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner11. Candidates should be open to work in 24*7 shifts environment
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Customer Care Customer Support Voice Process Technical Services Customer Service Operations English Communication Skills International BPO Voice Process Voice Process Executive US Shift UK Shift
Greetings from INTELLI CAREER ,We are hiring for INTERNATIONAL Non-Technical/Technical Voice & Chat Process. Location: Mumbai & PuneEligibility: UnderGraduate / Graduate / Post Graduate Both Freshers & Experienced can Apply. (Minimum 6 months to 1 year of Experience is required if Experienced) Skills: Excellent Communications Salary: For Fresher upto 17k/month For Experienced - upto 33k/month (Performance based incentives will be provided) Shifts: 24/7 Rotational Shifts (Night Shift) 5 Days Working / 2 days Rotational Offs Cab facility will be provided.Interested Candidates can share their CV here
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Tele Sales

P.S International HR Consultants

  • 0 - 2 yrs
  • Mumbai
International Voice Process Inside Sales Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
Job Description:International Voice Process. Day-to-day calling of leads generated, also involves partly Lead generation.Responsible for both inbound and outbound calls and Sales Closures.Target-based.B2B Inside sales experience is always preferred.Excellent UK / USA American / British accent/communications skills.Experience: 0-2 years experience.Desired Candidate Profile:IMMEDIATE JOININGExcellent English communication and presentation skills, both verbal and writtenCharismatic, competitive, and enthusiastic personality with negotiation skillsExcellent interpersonal and customer-facing skillsExpertise in Microsoft Office
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Knowledge Of Word Excel PowerPoint Internet Skills Typist Computer Operator Data Entry Operator Data Entry Executive Data Entry Clerk Back Office Executive Backend Executive Back Office Assistant Back Office Analyst
Job Role: Non Voice / Email Process / Backend / Voice/ BPO/ BackofficeDomestic & International Both/ Back Office / Work from home / Work From Office / Data Entry. Industry Type BPO, Call Centre, ITeSFunctional Area ITES, BPO, KPO, LPO, Customer Service, OperationsRole Fresher/ExpNote: Any Bachelor , 12th or Diploma Engineer Candidate Can Apply.Work From Office / Work From Home Are AvailableJob Types: Full-time, Regular / PermanentSalary: 10,000.00 - 20,000.00 per monthHurry Up Apply now immediately joining
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