Hotel Booking Job Vacancies in Navi Mumbai

Job Role OverviewA Travel Operations Manager is responsible for managing the end-to-end operations of a travel company, including travel bookings, tour package management, vendor coordination, customer service, and team supervision. The role ensures smooth travel operations and high customer satisfaction.Key ResponsibilitiesOverall Travel Operations Management Manage day-to-day operations of domestic and international travel services. Coordinate between sales team, vendors, and customers. Monitor travel bookings and ensure timely confirmations.Tour Package Planning Design and manage domestic and international tour packages. Coordinate with hotels, airlines, transport providers, and tour guides. Ensure competitive pricing and attractive travel packages.Booking & Reservation Management Handle bookings for flights, hotels, holiday packages, and transportation. Ensure accuracy in reservation systems and booking confirmations.Vendor & Supplier Coordination Develop relationships with airlines, hotels, transport vendors, and tourism partners. Negotiate pricing and contracts with suppliers. Maintain quality service and cost efficiency.Customer Service Management Handle customer inquiries, complaints, and special travel requests. Ensure high customer satisfaction and service quality. Provide travel guidance and support to clients.Team Supervision Supervise reservation staff, travel consultants, and support teams. Train team members on booking systems and travel procedures. Monitor staff performance and productivity.Documentation & Compliance Assist with visa documentation, travel insurance, and passport requirements. Ensure compliance with travel regulations and policies.Financial & Reporting Responsibilities Monitor travel booking revenue and operational costs. Prepare monthly operations and sales reports. Ensure proper billing, invoicing, and payment follow-ups.Crisis & Issue Management Handle travel disruptions such as flight cancellations or hotel issues. Provide quick solutions and maintain customer support during emergencies.Business Development Support Support sales team in developing new travel packages. Identify new destinations and travel trends. Improve services to support business growth.Required Skills Strong knowledge of travel operations and tourism industry Experience with GDS systems such as Amadeus, Galileo, or Sabre Vendor negotiation skills Customer service orientation Team leadership and management Strong problem-solving ability

Oversee and manage day-to-day operations of the travel agency.Ensure smooth coordination between departments to achieve operational efficiency.Monitor budgets, schedules, and vendor performance.Resolve operational challenges quickly and effectively.

Roles & Responsibility:1) Discussing with the client their travel plans.2) Preparing travel packages that are suitable for the clients needs.3) Preparing travel budget as per the specifications provided by the client.4) Making bookings and reservations of hotels, flights, and other related activities.5) Answering all the queries and questions in a professional manner.6) Researching detailed information about hotels, restaurant, cafes, and others.7) Negotiating for best pieces with the tour guides, restaurants, and rental companies.8) Maintaining a healthy relationship with the vendors and the clients as well.Requirement Skills:1) Bachelor Degree in travel, tourism or equivalent.2) Strong customer service skill.3) Language in Hindi English ( Proficient) & Marathi (Fluent).4) Strong attention to detail and organizational skill.5) Basic Computer knowledge is mandatory.

Location - Chembur East, MumbaiJob Responsibilitys: Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed Communicating with customers to answer questions about tickets, pricing, or flight schedules Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders Entering customer information into a computer system to issue tickets or update records Ticketing agent jobs that involves processing electronic ticketing requests for customers or agents over the phone Explaining airport rules and procedures to passengers prior to boarding flights Processing refunds for lost or damaged tickets or reservation errors Explaining applicable fees and taxes for each ticket Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal Answer customer inquiries in a prompt, professional, and courteous manner Assist customers with ticket purchases, changes, refunds, and will-call pickups Effectively communicate company policies and procedures Upsell customers on additional products and services when appropriate Process payments quickly and accurately Balance cash drawer at the end of each shift Stay up-to-date on all upcoming events and promotions Cross-train in other areas of the box office or front of house as needed Handle customer complaints in a calm and efficient manner Other duties as assigned Adhere to all company policies and procedures Maintain a positive and friendly attitude

Roles & Responsibility:1) Discussing with the client their travel plans.2) Preparing travel packages that are suitable for the clients needs.3) Preparing travel budget as per the specifications provided by the client.4) Making bookings and reservations of hotels, flights, and other related activities.5) Answering all the queries and questions in a professional manner.6) Researching detailed information about hotels, restaurant, cafes, and others.7) Negotiating for best pieces with the tour guides, restaurants, and rental companies.8) Maintaining a healthy relationship with the vendors and the clients as well.Requirement Skills:1) Bachelor Degree in travel, tourism or equivalent.2) Strong customer service skill.3) Language in Hindi English ( Proficient) & Marathi (Fluent).4) Strong attention to detail and organizational skill.5) Basic Computer knowledge is mandatory.

Roles & Responsibility:1) Discussing with the client their travel plans.2) Preparing travel packages that are suitable for the clients needs.3) Preparing travel budget as per the specifications provided by the client.4) Making bookings and reservations of hotels, flights, and other related activities.5) Answering all the queries and questions in a professional manner.6) Researching detailed information about hotels, restaurant, cafes, and others.7) Negotiating for best pieces with the tour guides, restaurants, and rental companies.8) Maintaining a healthy relationship with the vendors and the clients as well.Requirement Skills:1) Bachelor Degree in travel, tourism or equivalent.2) Strong customer service skill.3) Language in Hindi English ( Proficient) & Marathi (Fluent).4) Strong attention to detail and organizational skill.5) Basic Computer knowledge is mandatory.

Job BriefWe are searching for a driven and detail- oriented Travel planner to join our team. As a travel planner, you will deal directly with clients, booking hotels, flights, and excursions, and arranging suitable transportation for them. You should adopt a customer- centric approach and be a willing to answer all questions and queries in a professional manner.Designation- Travel ConsultantExperience- 0-2 Yrs.Location- Vashi Salary- Depends Upon InterviewRoles & Responsibility:1) Discussing with the client their travel plans.2) Preparing travel packages that are suitable for the clients needs.3) Preparing travel budget as per the specifications provided by the client.4) Making bookings and reservations of hotels, flights, and other related activities.5) Answering all the queries and questions in a professional manner.6) Researching detailed information about hotels, restaurant, cafes, and others.7) Negotiating for best pieces with the tour guides, restaurants, and rental companies.8) Maintaining a healthy relationship with the vendors and the clients as well.Requirement Skills:1) Bachelor Degree in travel, tourism or equivalent.2) Strong customer service skill.3) Language in Hindi English ( Proficient) & Marathi (Fluent).4) Strong attention to detail and organizational skill.5) Basic Computer knowledge is mandatory.