Hospitality Job Vacancies in Gangtok

**Airport Ground Staff Job Description - Gangtok (Sikkim)****Job Title:** Airport Ground Staff**Location:** Gangtok, Sikkim**Salary Range:**

We are looking for 25 Airlines Cabin Crew Posts in Gangtok, East Sikkim with deep knowledge in Air Ticketing, Airline Operations, Aviation, Hospitality, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Hostess Activities, Personality Development, Grooming, Basic Computer Skills and Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree

Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas.Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.Work alongside all HODs to ensure the smooth running of the day-to-day operations.Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.Deputise for the General Manager in his absence and at various meetings & events.Be responsible for maximising profit through the consistent delivery of the highest standard of service.Ensure consistent implementation and review of SOPs throughout all Departments.Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.Monitor the hotel functions book and familiarise yourself with all updates & amendments.Liaise daily with the GM and M&E Manager to forecast Hotel business on a weekly basis and plan accordingly.Maximise financial opportunities and achieve pro-active up-selling environment throughout the hotel.Carry out Duty Management shifts as required.Conduct regular fire walks and Health & Safety audits.Promote a positive employee relations culture through effective communication and regular team meetings.Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

Oversee the operations functions of the hotel, as per the Organizational chart.Hold regular briefings and meetings with all heads of departments.Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.Lead all key property issues including capital projects, customer service, and refurbishment.Handling complaints, and overseeing the service recovery procedures.Responsible for the preparation, presentation, and subsequent achievement of the hotels annual Operating Budget, Marketing, and sales Plan and Capital Budget.Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.Ensure all decisions are made in the best interest of the hotels and management.Deliver hotel budget goals and set other short and long-term strategic goals for the property.Developing improvement actions, and carrying out cost savings.A strong understanding of P&L statements and the ability to react with impactful strategiesClosely monitor the hotels business reports daily and make decisions accordingly. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.Prepare a monthly financial report for the owners and stakeholders.Draw up plans and budgets (revenues, costs, etc.) for the owners.Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.Act as a final decision maker in hiring a key staff.Coordination with HODs for the execution of all activities and functions.Overseeing and managing all departments and working closely with department heads daily.Manage and develop the Hotel Executive team to ensure career progressi

Job Openings for 1 Property Manager (Hotel Industry) Job with minimum 2 Years Experience in Gangtok, having Educational qualification of : Bachelor of Hotel Management with Good knowledge in Operations Manager etc.