11

Hospitality Job Vacancies in Darbhanga

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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Darbhanga
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Good Communication Skills
As an Air Ticketing Agent based in Darbhanga, you will play a crucial role in assisting customers with their travel needs. Your responsibilities will include:- **Booking Tickets:** You will handle the reservation system to book airline tickets for customers, ensuring accuracy in all details such as dates and destinations.- **Providing Information:** You will assist customers by providing them with information about flight schedules, fares, and travel regulations, helping them make informed decisions about their travel plans.- **Handling Payments:** You will process payments related to ticket bookings, ensuring that all transactions are completed securely and accurately.- **Customer Support:** You will address customer queries and resolve issues related to flight bookings, cancellations, and changes in itineraries to maintain high customer satisfaction.- **Maintaining Records:** You will keep accurate records of tickets sold and customer interactions, helping the company track sales and improve service quality.To succeed in this role, you should possess good communication skills, as you will interact with customers regularly. A friendly demeanor and the ability to work well under pressure are essential. Basic knowledge of computer systems and ability to learn ticketing software quickly is required, ensuring efficiency in booking processes. Attention to detail is crucial to avoid errors in ticketing. A minimum education level of 10th pass is necessary, and having some experience in customer service is an advantage but not mandatory for candidates with enthusiasm to learn.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Darbhanga
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Darbhanga, India. This role is ideal for individuals with a passion for the aviation industry and excellent communication skills. No prior experience is necessary, making it an excellent opportunity for recent school graduates.Key Responsibilities:- Customer Service: Greet passengers at the airport, assist with check-in processes, and provide information about flights and services, ensuring a positive experience for travelers.- Luggage Handling: Safely load and unload passenger luggage from aircraft, ensuring items are handled with care and transported efficiently to the correct destinations.- Security Checks: Assist in conducting security screenings of passengers and baggage, maintaining safety standards in accordance with airport regulations.- Coordination with Crew Members: Communicate effectively with flight crews to ensure that all flight details are executed smoothly, including boarding and on-time departure.Required Skills and Expectations:Candidates should have a minimum educational background of passing the 10th grade. Strong communication skills, both verbal and written, are essential for interacting with passengers and team members. Candidates should be physically fit as the role involves lifting and standing for long periods. A positive attitude, teamwork skills, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility in working hours, including weekends and holidays, is also expected.
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Airport Operation Aviation Hospitality Ground Handling Passenger Handling Airport Cargo
Job Openings for 26 Airport Ground Staff Jobs for Freshers in Ranchi, Deoghar, Darbhanga, Patna, Koch Bihar, Bhubaneswar, odisha, Sitamarhi, Bihar, Bokaro Steel City bokaro, Bhadrak, having Educational qualification of : Higher Secondary, B.A with Good knowledge in Airport Operation, Aviation, Hospitality, Ground Handling, Passenger Handling, Airport Cargo etc.
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Aircraft Maintenance Airline Operations Cabin Crew Activities Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Aviation Hospitality Air Traffic Control
*Job Title: Ground Staff**Job Summary:*Ground staff are responsible for ensuring the smooth operation of airline or airport activities, providing excellent customer service, and maintaining safety and security protocols.*Key Responsibilities:*1. *Passenger Services*: Assist passengers with check-in, boarding, and special requests.2. *Baggage Handling*: Manage baggage check-in, sorting, loading, and unloading.3. *Customer Service*: Provide information, resolve issues, and ensure passenger satisfaction.4. *Flight Operations*: Coordinate with pilots, air traffic control, and other teams.5. *Safety and Security*: Ensure compliance with airport regulations, safety standards, and security protocols.*Tasks:*1. Check-in and issue boarding passes.2. Handle passenger documentation and baggage claims.3. Assist passengers with disabilities or special needs.4. Manage baggage sorting, loading, and unloading.5. Coordinate with other teams to ensure smooth flight operations.6. Maintain accurate records and reports.*Requirements:*1. Excellent communication and customer service skills.2. Ability to work under pressure and manage multiple tasks.3. Knowledge of airport operations, safety protocols, and security regulations.4. Physical stamina for roles involving manual labor.5. Flexibility to work varied shifts, including nights, weekends, and holidays
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Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo Airport Ticketing Customer Service Hospitality Aviation Security
Hiring for 749 Airport Staff Jobs in Patna, Goalpara, Assam, Madurai, Prayagraj, Vizianagaram, Darbhanga, Goa, Bhopal, Puducherry, Tatanagar, Jamshedpur, for Freshers, Required Educational Qualification is: Higher Secondary with Good knowledge in Airline Operations, Customer Service, Airport Operation, Aviation, Hospitality, Aviation Security, Ground Staff Activities, Ground Handling, Airport Cargo, Airport Ticketing etc.The job description of airport staff includes:Greeting and welcoming passengers and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Managing passenger check-in and boarding processes.Handling baggage and cargo logistics.Coordinating with ground crew for aircraft movement.Assisting passengers with inquiries and providing excellent customer service.Maintaining safety protocols and responding to emergencies efficiently
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for 100 Airport Staff Posts in Kolkata, Patna, Gaya, Darbhanga, Samastipur, Bihar, Bhubaneswar, Jharia Dhanbad, Ranchi, Dhanbad, Guwahati, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A
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Hospitality Ground Handling Interpersonal Skills Ground Staff Activities
1. Post - Ground Staff (CSA / PSE)Salary range 20 to 30K per MonthELIGIBILITY - Inter or Graduate Gender - Male or Female Excellent Communication Pleasant personalityheight - No Bar responsibility - TICKETING , ISSUING BOARDING PASS TAKING CARE OF THE RESERVATION COUNTER SOLVING PAX QUERIES ON GROUND ASSISTING THE PASSENGERS TILL THEY BOARD THE FLIGHT MAINTAINING LOAD AND TRIM OF THE FLIGHT ADHERING TO THE SOP WITH REGARDS TO BAGGAGE WEIGHT PERMITTED COORDINATING WITH CABIN CREW TO ENSURE SMOOTH BOARDING AND DEPARTURE OF FLIGHT. 2. Utility Handling (Ground Staff)Qualification - 10th Gender - Only Male Age - Up to 34physically and Mentally FitMo Medical History (Chronic Disease) RESPONSIBILITY: - MANAGEING BAGGAGES TO & FRO FLIGHTS INTO VEHICLES THAT TAKE THEM TO TERMINALSGENERIC MAINTENANCE AND CLEANLINESS OF FLIGHTS DURING TRANSIT CONNECTING THE AERO-BRIDGE TO THE FLIGHT CONNECTING THE GROUND POWER SUPPLY TO THE AIRCRAFT DURING TRANSIT ARRANGING THE BAGS AS PER LOAD AND TRIM IN THE FLIGHT CARGO SEGREGATING THE BAGS AT BAGGAGE MAKE-UP AREA ( BMA) AS PER FLIGHTS WHEEL -CHAIR ASSISTANCEInterested candidates or vendor contact us on 9523023250 or 9102102367
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Walk-in Interview For Airport Ground Staff

Skytech Aviation Services Pvt Ltd

Ground Handling Staff Computer Operator Passenger Handling Tour Operator Aviation Hospitality Executive Airport Cargo Loader Customer Relationship Executive Customer Service Associate
Job Openings for 120 Walk-in Interview for Airport Ground Staff.. Call H.R- 9147393756 Jobs for Freshers in Patna,Fariha Firozabad,Gaya,Bhagalpur,Darbhanga,Araria,Aurangabad Road, Patna,Ranchi,Begusarai, Bihar,Kolkata having Educational qualification of : Higher Secondary, B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Ground Handling Staff,Computer Operator,Passenger Handling,Tour Operator,Aviation,Hospitality Executive,Airport Cargo Loader,Customer Relationship Executive,Customer Service Associate etc.Primary Role And Responsbility Of Ground Staff:->Passenger Check-in: Assist passengers during the check-in process. ...>Baggage Handling: Ensure the efficient loading and unloading of baggage. ...>Aircraft Turnaround: ...>Customer Service: ...>Security Procedures: ...>Aircraft Ground Handling: ...>Communication: ...>Emergency Response:IF YOU HAVE ANY QUERIES, YOU CAN CONTACT ON THIS NUMBER- 9147393756AND SEND YOUR CV/RESUME THIS NUMBER -9147393756 ( Whatsapp)/ email:- alizaansari06333@gmail.com
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Hotel Manager

Hotel ira palace

  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Darbhanga
Hospitality Manager Hotel Manager
We have vacant of 1 hotel manager Job in Darbhanga,Hospitality Manager, Experience Required : 1 Year Educational Qualification : Professional Degree Skill Hospitality Manager etc.
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Front Office /Hotel Manager in Darbhanga.

Hotel Rambha Grand Darbhanga

  • 1 - 7 yrs
  • 2.3 Lac/Yr
  • Darbhanga
BHM in Hotel Management Hotel Manager Hotel Supervisor Hotel Management Executive
The Hotel manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners.GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel. Ensure full compliance to Hotel operating controls. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management Prepare a monthly financial reporting for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services. Act as a final decision maker in hiring a key staffs. Overseeing and managing all departments and working closely with department heads on a daily basis. Respond to audits to ensure continual improvement is achieved.
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Waiter

Bappa Industrial Security Services

Security Guard Hotel Staff Chef Cook Waiter Service
Hiring for 50 Waiter Jobs in Darbhanga Jhanjharpur, for Freshers, Required Educational Qualification is : Higher Secondary, Professional Degree with Good knowledge in Security Guard, hotel staff, chef, Cook, Waiter Service etc.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Darbhanga
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills Fresher
We are seeking enthusiastic and dedicated Cabin Crew members to join our team in Darbhanga, India. This full-time position is perfect for individuals looking to begin their career in the aviation industry, where you will support our mission to provide exceptional travel experiences.As a Cabin Crew member, your primary responsibilities will include ensuring passenger safety, providing excellent customer service, and assisting with in-flight needs. You will perform safety demonstrations and briefings, monitor cabin operations during flights, and respond to passenger inquiries with a friendly and helpful attitude.Key responsibilities include:1. **Safety Checks**: Conduct pre-flight safety checks to ensure all equipment is functioning and the cabin is prepared for boarding.2. **Passenger Assistance**: Greet passengers, help with seating, and assist the boarding process to ensure a smooth experience.3. **In-flight Services**: Serve meals and beverages, attend to passenger needs, and provide information about the flight.4. **Emergency Response**: Be prepared to handle any emergencies with professionalism, providing first aid and ensuring passenger safety.To succeed in this role, you must have excellent communication skills and a strong customer service mindset. A positive attitude, the ability to work in a team, and adaptability are essential. No prior experience is necessary, but a completed 10th grade education is required. You should also be willing to work in an office environment.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Darbhanga
English Language Aviation Hospitality Steward Activities Air Hostess Activities Cabin Crew Activities Hostess Activities
We are looking for a dedicated Air Hostess to join our team in Darbhanga. The right candidate will be responsible for ensuring passengers have a pleasant and safe flying experience. This is a full-time position with work based in the office.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers as they board, ensuring they are comfortable and informed throughout the journey. - **Safety Procedures:** Demonstrate safety measures and procedures before take-off, guiding passengers on how to use emergency equipment.- **Food and Beverage Service:** Serve meals and beverages during the flight, ensuring that all passengers' needs are met efficiently.- **Emergency Assistance:** Be prepared to respond quickly and effectively in any emergency situation, providing assistance and reassurance to passengers.- **Cleanliness and Organization:** Maintain the cleanliness of the cabin and ensure all supplies are stocked and organized for service.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal skills are essential for interacting with passengers and team members.- **Team Player:** Ability to work well with others, contributing to a collaborative environment while maintaining professionalism.- **Problem-Solving:** Quick thinking and resourcefulness are crucial for addressing any passenger issues or emergencies that may arise.- **Customer Focused:** A friendly and approachable demeanor is important to provide an exceptional passenger experience.- **Flexibility:** Willingness to work various shifts, including weekends and holidays, as flying schedules demand. Candidates with a minimum education of 10th grade are encouraged to apply, even those with little to no prior experience.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Darbhanga
Aviation Hospitality Steward Activities Air Hostess Activities Cabin Crew Activities Hostess Activities English Language
As an Air Hostess, you will play a crucial role in ensuring the safety and comfort of passengers during flights. You will represent the airline with professionalism and a friendly attitude.- **Greeting Passengers**: Welcome passengers aboard with a warm smile, making them feel comfortable and valued from the moment they enter the aircraft.- **Safety Demonstrations**: Conduct safety briefings before takeoff, explaining emergency procedures and equipment to ensure passengers understand how to stay safe.- **Assisting Passengers**: Help passengers find their seats, store their luggage, and address any special needs or requests they may have during the flight.- **Serving Meals and Beverages**: Distribute food and drinks during the flight, ensuring that all passengers have what they need for a pleasant journey.- **Responding to In-Flight Issues**: Quickly and effectively address any problems that arise during the flight, such as passenger discomfort or medical emergencies, and escalate to the captain if necessary.- **Maintaining Cabin Cleanliness**: Ensure that the cabin remains clean and orderly throughout the flight to provide a pleasant environment for passengers.To excel in this role, you should possess strong communication skills, a friendly and approachable demeanor, and the ability to work well under pressure. Being a team player and having a passion for customer service are essential. A good level of physical fitness is expected, as the job may involve lifting luggage and moving around the cabin frequently. An interest in aviation and travel can enhance your experience in this position.
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Front Office Hotel Manager in Darbhanga.

Hotel Rambha Grand Darbhanga

  • 1 - 7 yrs
  • 2.3 Lac/Yr
  • Darbhanga
BHM in Hotel Management Hotel Manager Hotel Supervisor Hotel Management Executive
The Hotel manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners.GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel. Ensure full compliance to Hotel operating controls. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management Prepare a monthly financial reporting for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services. Act as a final decision maker in hiring a key staffs. Overseeing and managing all departments and working closely with department heads on a daily basis. Respond to audits to ensure continual improvement is achieved.
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Good Communication Skills Computer Application Aircraft Maintenance Airport Operation Hospitality Ground Handling Passenger Handling Airport Ground Handling Aviation Ground Staff Activities
Welcoming passengers and providing information about flights, gates, and boarding procedures.Assisting passengers who are disabled, elderly, or traveling with children.Checking in passengers and handling luggage.Responding to passenger inquiries and resolving issues.Directing passengers to the correct gate and ensuring they board the flight.Baggage Handling:Ensuring baggage is loaded and unloaded correctly and safely.Tagging and managing luggage for efficient transit.Flight Operations:Coordinating flight operations with airline staff and airport authorities.Monitoring flight schedules and addressing any delays or disruptions.Helping ensure the aircraft is ready for departure, including fuel, cleaning and maintenance.Security:Sometimes involved in screening passengers and their belongings for security purposes.Other Tasks:Selling tickets and taking reservations.Maintaining the cleanliness and orderliness of the departure area.Operating airport equipment such as baggage carts and conveyers.Important Skills:Effective communication and customer service skills are crucial.Ability to handle multiple tasks and work under pressure.Knowledge of airport procedures and safety regulations. Experience0 - 1 Years No. of Openings20 EducationHigher Secondary RoleAirline Ground Staff Industry TypeHotel / Restaurant / Hospitality Gender[ Male / Female ] Job CountryIndia Type of JobFull Time Work Location TypeWork from Office Walk-in interview location54 Rajendra chatterjee road dunlop
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Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
Hiring for 50 Air Ticketing Associate Jobs in Kolkata, Raipur, Chhattisgarh, Gaya, Asansol, Bhubaneswar, Samastipur, Bihar, Patna, Darbhanga, Ranchi, Jamshedpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Air Ticketing, Aviation, Holiday Packages, Hotel Booking, Ticket Booking, Basic Computer Skills, BHM etc.
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Air Ticketing Airline Operations Aviation Cabin Crew Activities Hospitality Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities
Job Openings for 40 Airlines Cabin Crew Jobs for Freshers in Ranchi, Howrah, Dhanbad, Bokaro, Faridabad, Gurgaon, Ambala, Dehradun, Surat, Darbhanga, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Pharma with Good knowledge in Air Ticketing, Airline Operations, Aviation, Cabin Crew Activities, Hospitality, Ground Staff Activities, Interpersonal Skills, Ground Handling, Hostess Activities etc.
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Aircraft Maintenance Airline Operations Airport Operation Aviation Cabin Crew Activities Ground Staff Activities Interpersonal Skills Hospitality Cargo Handling Aviation Security Passenger Handling
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Darbhanga
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
As an Air Ticketing Associate, you will play a crucial role in helping customers plan and book their travel. Your main goal is to ensure a smooth ticketing process for air travel. **Key Responsibilities:**- **Customer Assistance:** Help customers with inquiries about flight availability, schedules, and fares. You will be the first point of contact for customers seeking travel information.- **Booking Management:** Process ticket bookings by entering customer details and flight information accurately into the system. Attention to detail is essential to avoid any booking errors.- **Ticket Issuance:** Issue and send out tickets to customers once the booking is confirmed. Ensure that all documents are accurate and sent in a timely manner to enhance customer satisfaction.- **Payment Processing:** Handle customer payments safely and securely. You will be responsible for processing transactions and ensuring that all financial records are maintained accurately.- **Problem Resolution:** Address and resolve any issues that arise during the ticketing process. This may include changes to bookings or dealing with cancellations to ensure a smooth experience for customers.**Required Skills and Expectations:**Candidates should have a basic understanding of air travel and ticketing systems. Strong communication skills are necessary, as you will interact directly with customers and need to explain travel details clearly. A keen eye for detail is important to ensure accurate bookings and issue resolution. Candidates should be able to work in a fast-paced environment and should be comfortable handling financial transactions. A positive attitude and willingness to learn are essential, especially for those with limited experience.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Darbhanga
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Darbhanga, India. This role is ideal for candidates with a passion for customer service and a keen interest in the aviation industry.The Airport Ground Staff will be responsible for ensuring a smooth and pleasant travel experience for passengers. Key responsibilities include:1. **Passenger Check-in**: Assist passengers with check-in processes, including issuing boarding passes and guiding them through necessary procedures.2. **Baggage Handling**: Manage luggage efficiently, ensuring that all bags are properly tagged and loaded onto the correct flights. Raise issues when necessary.3. **Customer Assistance**: Provide support to passengers in the terminal by answering their queries and directing them to appropriate services.4. **Safety and Security Checks**: Conduct preliminary safety checks and ensure compliance with aviation regulations to secure the airport environment.5. **Coordination with Airlines**: Collaborate with airline staff and other ground team members to facilitate smooth operations and resolve any issues that may arise.Candidates should have completed at least their 10th grade education. While prior experience is not mandatory, a willingness to learn is essential. Strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment are crucial. Being a team player and having good problem-solving skills will help in providing excellent service to passengers and contributing positively to the airport operations.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Darbhanga
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations. You will work closely with passengers and other airport personnel, maintaining a friendly and professional environment. **Key Responsibilities:**- **Customer Service:** Greet passengers, assist with inquiries, and provide information about flights and airport facilities to enhance their travel experience.- **Check-in Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and guidelines for baggage handling.- **Baggage Handling:** Manage luggage loading and unloading onto aircraft, ensuring all baggage is handled with care and promptly delivered to the proper destination.- **Safety Compliance:** Maintain safety standards by following procedures and protocols, ensuring a secure environment for both passengers and staff.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth transitions for passengers, including boarding and deplaning processes.**Required Skills and Expectations:**Candidates should have excellent communication skills and a friendly demeanor to effectively engage with passengers. Ability to work in a fast-paced environment is essential, as flexibility and quick problem-solving skills are important to address any challenges that arise. Basic understanding of terminal operations and customer service is desirable. A high school education (10th pass) is required, and prior experience in a similar role is an advantage but not mandatory. A positive attitude, teamwork ability, and commitment to safety are also key to succeeding in this role.
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