Front Office Executive 10th Pass Experience Jobs in Gurgaon

- Greet and welcome guests as soon as they arrive: As a front desk executive, you will be the first point of contact for visitors, so it is crucial to create a positive first impression by greeting them warmly and making them feel welcome.- Direct visitors to the appropriate person and office: You will be responsible for directing guests to the right person or department, ensuring seamless communication and efficient handling of queries or requests.- Answer, screen, and forward incoming phone calls: Managing phone calls is an essential part of the job, so you should be able to handle calls professionally, screen them appropriately, and redirect them as needed.- Maintain office security by following safety procedures and controlling access: You will be in charge of maintaining office security by following safety protocols, monitoring access, and ensuring the safety of the workplace environment.- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing: Apart from front desk duties, you may also be required to handle various administrative tasks to support the smooth functioning of the office.Required Skills and Expectations:- Good communication skills: Clear and effective communication with visitors, colleagues, and over the phone is essential.- Professional demeanor: You should maintain a professional and courteous attitude at all times.- Basic computer skills: Familiarity with basic computer operations such as email, word processing, and spreadsheet software.- Organizational skills: Ability to multitask, prioritize tasks, and manage time efficiently.- Customer service orientation: A customer-centric approach to handling inquiries and providing assistance to visitors.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Requirements and skills

Welcoming guests in a professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.Responsibilities1. GRE/Sr. GRE is responsible for the Sales & Operation of the Outlet.2. He/She ensures a warm welcome to all guest and provide an ever-lasting experience3. He/She should be well verse about the Product and should be able to do suggestive & upselling.4. He/She should perform all the correct steps while taking orders and collate all the necessary statements.5. He/she ensures proper service & ensure 100% customer satisfaction.6. He/She maintains cleanliness and sanitation of the Outlet.7. He/She takes care of the accounting settlements, presents the cheque to the customer.8. He/She also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times.Qualifications Required Qualifications: - Should be min 10+2 or Graduate Excellent verbal and written communication skills Experience (Years) 1-4 Years Nature of Experience Preferable from Retail / Hospitality industry (pref. to be given to candidates from Hotels

Following Staff Required for a Guest House in Sector 15 Gurgaon- Front Office Executive