Front Desk Manager Job Vacancies in Darbhanga

The Hotel manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners.GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel. Ensure full compliance to Hotel operating controls. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management Prepare a monthly financial reporting for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services. Act as a final decision maker in hiring a key staffs. Overseeing and managing all departments and working closely with department heads on a daily basis. Respond to audits to ensure continual improvement is achieved.

The Hotel manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners.GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel. Ensure full compliance to Hotel operating controls. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management Prepare a monthly financial reporting for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services. Act as a final decision maker in hiring a key staffs. Overseeing and managing all departments and working closely with department heads on a daily basis. Respond to audits to ensure continual improvement is achieved.

We are looking for a motivated and organized female candidate to join our team as a Front Desk Manager based in Madhubani. This full-time role involves managing the front desk operations and providing excellent customer service to all visitors.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients with a warm and friendly demeanor, ensuring they feel comfortable and valued from the moment they arrive.- **Managing Calls:** Handle incoming phone calls efficiently, directing them to appropriate departments or taking messages when necessary, to maintain smooth communication.- **Scheduling Appointments:** Organize and coordinate appointments for staff or visitors, ensuring that the scheduling is done accurately and on time.- **Handling Inquiries:** Respond to inquiries from guests or clients promptly and helpfully, providing information about services and directing them as needed.- **Maintaining Front Desk Area:** Ensure the front desk and waiting area are clean, organized, and presentable at all times, contributing to a positive first impression.**Required Skills and Expectations:**Candidates should have a positive attitude and strong communication skills to interact effectively with visitors and staff. Being organized and detail-oriented is essential, as the role involves multitasking and managing various responsibilities simultaneously. A fresh 12th pass education is acceptable, and no prior experience is necessary, making this an excellent opportunity for those looking to start their careers. The candidate should also be comfortable working in an office setting.