Front Desk Manager 12th Pass Experience Jobs in Ludhiana

We are looking for a Front Desk Manager to oversee the front desk operations in Raikot Ludhiana. The ideal candidate will have experience managing staff and delivering excellent customer service.Key responsibilities include:- **Supervise Front Desk Staff**: Manage daily activities of front desk personnel, ensuring they provide friendly and efficient service to all guests.- **Handle Guest Inquiries**: Address guest questions and concerns promptly, ensuring a positive experience and resolving any issues effectively.- **Manage Reservations**: Oversee the booking process, ensuring accurate entries and efficient check-in/check-out procedures.- **Maintain Front Desk Operations**: Ensure that the front desk area is tidy and organized, with all necessary supplies available.- **Train and Mentor Staff**: Conduct training sessions for new staff and provide ongoing support to build a strong and effective front desk team.The ideal candidate should possess strong communication skills, both verbal and written, to interact with guests and staff effectively. Problem-solving abilities are essential to handle guest complaints and improve service quality. Attention to detail is crucial for maintaining accurate records and a well-organized work environment. Candidates should be punctual and reliable, with a strong commitment to providing exceptional service. Previous experience in hospitality or customer servicce is preferred, and a high school diploma is required. The role demands a hands-on approach, making it important for candidates to work effectively in an office setting.

Must Be Well Versed In Handling All Front Desk Responsiblities I.E. Attending Customers In Fluent Manner, Taking Care Of Admin Activities, Attending Phone Calls....Etc