Service Marketing Female Jobs in Bangalore

Develop and maintain strong relationships with key customers and stakeholders. Ensure to contact clients in timely manner and assist them in booking the slots. Resolving Clients queries and assist them accordingly. Acting as a bridge between the clients and other departments. Use CRM software (e.g., Salesforce, HubSpot, Zoho) to manage customer interactions, track engagement, and maintain updated client records. Analyze customer data to identify trends, opportunities, and areas for improvement. Collaborate with sales, marketing, and customer support teams to enhance the customer journey. Create and implement customer retention strategies and loyalty programs. Handle customer inquiries, complaints, and escalations in a timely and effective manner. Monitor customer satisfaction through surveys, feedback, and analytics. Provide regular reports and insights to senior management on CRM performance. Assist with onboarding new customers and ensuring a smooth transition through different stages of the customer lifecycle.

Suggested KeySkills:Outbound calls, Customer Service, Convincing skills, Description:Candidate will be responsible for handling outbound calls.Responsible for making Cold Calls, handling outbound Candidate should have good presentation and convincing skills.Candidate should have a positive attitude & should be Goal oriented.Fluent in EnglishExcellent conversational and customer service skills salary 12 k to 15 kexperiences- 0 to 4 yearsplease contact - manohar reddy M phone no : 9886911611

To develop as complete Counselor and provide consultations to clients for their problems.- Suggesting treatments on patients based upon the diagnosis related concerns.- Must have knowledge OF BUSINESS and Growth,- Consultation- Follow-ups with the Patients about the treatments and their results.- Managing overall consultation and treatment process and converting the clients for the business.- Fluent in English- Positive Attitude- Self-driven- Self-Motivated- A Background of beauty/wellness will be preferred- Must be having on In-house Sales & Business Development.- Will be preparing the Reports & analyzing the sales reports of the center.- Fair to do Sales and forte in Service is a must.Experience :- 0-5 + Experience in any BEAUTY hair and clinic.- Experience in taking consultations

We have trained 5,000 youth in the beauty industry and continue to support them by providing placement opportunities throughout the year. Our primary focus is to identify and leverage opportunities by establishing partnerships with branded salons and local parlors.

handling walk inn customer, follow up with existing client, calling customer for out standing collection, correspondence, excel data entry, communicating monthly reminders to clients, basic admin skill like document handling, writing applications,

Role Overview:As a Marketing and Sales Associate, you will play a crucial role in driving sales and marketing initiatives to promote our products/services. You will be responsible for assisting in the development and execution of marketing campaigns, as well as engaging with customers to generate leads and close sales. Additionally, this role requires knowledge of GST filing and basic accounting principles to ensure compliance and accuracy in financial transactions.Key Responsibilities:Collaborate with the marketing team to develop and implement marketing strategies and campaigns to promote our products/services.Conduct market research to identify potential customers and market trends, and provide insights to inform marketing and sales strategies.Assist in creating marketing materials such as brochures, presentations, and online content.Engage with customers via email, phone, and in-person meetings to generate leads and convert them into sales opportunities.Maintain accurate records of sales activities and customer interactions using CRM software.Provide support in managing social media accounts and online presence to enhance brand visibility and engagement.Assist in GST filing and ensure compliance with tax regulations.Support the finance team with basic accounting tasks such as invoicing, expense tracking, and reconciliations.Collaborate with cross-functional teams to ensure alignment between marketing, sales, and finance activities.Requirements:Bachelor's degree in Marketing, Business Administration, or related field.Proven experience in marketing and sales roles, preferably in Product sales. Strong understanding of marketing principles and techniques.Excellent communication and interpersonal skills.Ability to build and maintain relationships with customers.Knowledge of GST filing procedures and basic accounting principles.Proficiency in Microsoft Office suite and CRM software.Ability to work independently and as part of a team in a fast-paced

Good in Excel, sending quotation to customer, identifying their requirements, order follow up, cold calling to customer.

Role and ResponsibilitiesCommunicationResponsible for handling all customer enquiries over telephone and email.Ensure all enquiries are responded to on the same working day.Customer ServiceProvide information in a calm and patient manner.Capture the requirements and avoid confusion on the booking calendar.Reduce the number of missed calls. (No Missed Calls Should be there in the EOD)Conversion RatioRatio of enquiries received and confirmed bookings.Upsell wherever possible. Provide alternatives to customers.Able to negotiate and close the deal.Database (Kylas CRM)Responsible for maintaining a database of all such enquiries.Keep track of regular bookings. Maintain a database of all regulars for the various activities.Track and update the birthday booking calendar. Ensure a separate database is maintained.Coordination - EventsEnsure that all the stakeholders or other departments are informed and so that their contribution is on time for all the events. Avoid any communication gaps/complaints.Qualifications and Education RequirementsExcellent communication skills with a super positive attitude.Preferred Skills Interpersonal skills Customer orientation Teamwork Communication skills Maintain quality Takes Initiative Attention to details

Kannada and Hindi proficiency is must.1. Provide prompt and efficient customer support via phone, email, and chat channels, resolving issues and answering inquiries with a friendly and professional approach.2. Assist customers in navigating our products and services, providing accurate information and troubleshooting technical problems.3. Collaborate with cross-functional teams to ensure seamless customer experiences and contribute to process improvement initiatives.4. Maintain detailed customer records and update databases with relevant information to facilitate efficient follow-up and resolution of issues.5. Proactively identify opportunities to enhance customer satisfaction and loyalty, making recommendations for improvement to management.