Customer Service Executive (female Candidates Required)

Silo Fortune

Kannada and Hindi proficiency is must.

1. Provide prompt and efficient customer support via phone, email, and chat channels, resolving issues and answering inquiries with a friendly and professional approach.

2. Assist customers in navigating our products and services, providing accurate information and troubleshooting technical problems.

3. Collaborate with cross-functional teams to ensure seamless customer experiences and contribute to process improvement initiatives.

4. Maintain detailed customer records and update databases with relevant information to facilitate efficient follow-up and resolution of issues.

5. Proactively identify opportunities to enhance customer satisfaction and loyalty, making recommendations for improvement to management.

Experience : 0 - 6 Years

No. of Openings : 4

Education : Diploma, Any Bachelor Degree

Role : Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India