Customer Service Executive (female Candidates Required)

Silo Fortune

0 - 6 Years
4 Openings
1.8 - 2.0 Lac/Yr
Face-to-Face interview
JP Nagar, Bangalore

Key Skills

Service Marketing Customer Service Executive

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Job Description

kannada and hindi proficiency is must.

1. provide prompt and efficient customer support via phone, email, and chat channels, resolving issues and answering inquiries with a friendly and professional approach.

2. assist customers in navigating our products and services, providing accurate information and troubleshooting technical problems.

3. collaborate with cross-functional teams to ensure seamless customer experiences and contribute to process improvement initiatives.

4. maintain detailed customer records and update databases with relevant information to facilitate efficient follow-up and resolution of issues.

5. proactively identify opportunities to enhance customer satisfaction and loyalty, making recommendations for improvement to management.