Relationship Executive Female Jobs in Surat

Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.

Location : Gurugram, HaryanaWork Preference: Work from Home/Work From OfficeJob Description : Enrollment AdvisorEmployment Type: Full-timeAbout GrowthInvesting.inGrowthinvesting.in is a leading platform offering expert-led Equity Portfolio's , Model Portfolio and Research Calls on stock/Equity/Derivative trading, financial markets, and investment strategies.Position OverviewWill play a pivotal role in guiding potential Investors & customers to enroll in our Equity Portfolios on Smallcase.com.If you are passionate about financial markets and education and have the drive to succeed, we'd love to hear from you. Share resume to help@growthinvesting.in or share your resume on 9810500188. Incentives-Lucrative performance-based incentives.Key Responsibilities1. Customer Engagement: Reach out to potential customers who have expressed interest in growthinvesting.in Model Portfolio Management. Understand their needs and provide tailored advice on offerings.2. Model Equity Portfolio Promotion: Clearly articulate the benefits of enrolling in our Equity Portfolio on Smallcase.com and Mobile Application, including mentorship under expert Research Analysts and detailed content.3. Lead Conversion: Achieve and exceed enrollment targets through consultative selling techniques. Follow up with leads to close sales effectively4. Knowledge Application: Utilize your understanding of stocks and financial markets to build trust and credibility with potential customers.5. Reporting: Maintain accurate records of customer interactions and sales progress.Working knowledge of stocks, trading, and financial markets.1.Strong communication and interpersonal skills.2.Ability to build rapport and engage customers effectively.3.Self-motivated and target-driven mindset.4.Basic proficiency in using CRM tools and MS Office.

We are looking for 5 client relationship management Posts in Surat with deep knowledge in Corporate Banking,Routing,Switching,Hardware Networking, CRM Executive and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A

Close Warm & Cold leads over the phone.- Book appointments for BDM's- Qualifying the customers based on criteria provided by company.- Provide recommendations to meet the needs of the customer.- Admin task related to Corporate sales.- Assisting team members in day-to-day activity.- High level of communication and interpersonal skills.- A professional manner with strong relationship building skills.- A strong desire to progress.- Punctual and want to be part of team.- Healthy and Optimistic.

Job Openings for 1 Customer Relationship Executive Job with minimum 1 Year Experience in Adajan, Surat, Gujarat, having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship, CRM, CRO, Customer Retention, Client Development etc.,

This place is a rigorous growth opportunity for someone with leadership quality to lead a team while being a main point of communication for this brands customer with polite mannerism and good communication. You will be the face and voice of the brand, representing the organization to customers, hence the willingness to listen, solve grievances, help, serve and collaborate is important. To collaborate interdepartmentally and assisting in targets while maintain data via software, while increasing the efficiency of the department.Reporting to: GM Sales JD:1. To successfully manage customer relations by being a liaison between the company and the customer. Handling all type of customer grievances. Attending customer calls/ massages/ mails & replying them.2. She will be responsible to manage the data of customers over the multiple platforms like customized software, tally or at different Google drives.3. Will be responsible to lead the team of CREs. Leading a team & guiding them in day to day activities. Verifying the works which is done by CRM team.4. She has to look after outstanding of the debtors and has to make sure all payments come on time as per the terms decided with client.5. She will be responsible to track the various details like dispatch of goods of a respective customer as per deadline, KYC tracking, Invoice of goods, LR copy of transport for customer and agent both, etc.6. She has to look after all on time promotions of products through whats app, through call and through text.7. Coordinating with the Management. All goods should be delivered after approval of management which has to be done on time.8. Develop and monitor customer care strategies & formulate policies to solve customer issues on immediate basis.9. To come up with ideas and solution to make the department more effective and productive on a day-to-day level.

Sales, Invoice generate every month, Review operation, Client feedback

Roles & Responsibilities:- Maintaining proper documentation - to maintain ledger and term sheet.- CREs have to maintain cordial relation with our existing clients and help in achieving build a long standing relation with future client.Education : Graduate / Post GraduateSkills :- Knowledge of MS Office, Power point & Excel is compulsory, E-mail communication.- Prompt & excellent verbal & written communication.

We are looking for 4 CUSTOMER CARE EXECUTIVE Posts in Unn Patiya Surat,Sachin Surat with deep knowledge in Customer Relationship,Microsoft Office,Communication Skills,Customer Support and Required Educational Qualification is : Higher Secondary, Diploma, B.A, B.Com

Roles & Responsibilities: Design & implement overall recruiting strategy Consult managers to gather inputs on manpower requirements and job objectives Write and post job descriptions on career websites, newspapers and university boards Source candidates through databases, job portals, social media and networking Build talent networks to find qualified active and passive candidates Evaluate & screen resumes and covers letters Use recruiting tools for objecting assessments to assess candidate skills Plan & implement a recruitment marketing and employer branding strategy to attract high-quality applicants Review applicants to evaluate if they meet the position requirements Conduct phone, skype or in-person interviews Maintain a complete record of interviews and new hires Stay up-to-date with current recruiting methods Attend job fairs and career events Skill sets/Experience we require: Proven work experience as a Recruiter/Talent Acquisition Specialist/Recruiting coordinator Good interpersonal & communication skills Hands-on experience with various selection processes like phone interviews and reference checks Ability to conduct different types of interviews i.e. structured, competency-based & behavioural interviews Familiarity with social media Ability to prioritize and complete hiring within deadlines Pedigree: Bachelors/Masters degree in Human Resources Management or any relevant degree Proven work experience with relevant certifications

Key Responsibilities:CRM System Management:Oversee the company's CRM software and databases.Ensure accurate and up-to-date customer data records.Customize CRM system features to meet the needs of various departments.Customer Data Analysis:Analyze customer data to identify trends, preferences, and opportunities for improvement.Segment customers based on behavior, demographics, and other relevant criteria.Customer Engagement:Develop and implement CRM strategies to enhance customer engagement.Design and execute targeted email marketing campaigns and communication strategies.Monitor and respond to customer inquiries and feedback.Performance Tracking:Track and report on key CRM metrics, including customer retention rates, conversion rates, and customer lifetime value.Use data insights to make data-driven recommendations for improvement.Collaboration:Collaborate with marketing, sales, and customer service teams to ensure a unified customer experience.Provide CRM-related training and support to team members.Qualifications:Bachelor's degree in Marketing, Business, or a related field.Proven experience in CRM management or a related role.Proficiency in CRM software and tools (e.g., Salesforce, HubSpot, etc.).Strong analytical and data interpretation skills.Excellent communication and interpersonal skills.Detail-oriented and highly organized.

*Follow up with inquiries through e-mails, Facebook, websites, WhatsApp, phones, and all other digital mediums - and convert to orders*Coordinate with the Dispatch team and ensure timely delivery of products with quality output*Engage Digital Audience through various Online Campaigns - Handle social media - Respond to inquiries, etc*Look for various mediums of expansion for e-commerce*Handling customer issues & grievances*Follow the Order Management Process*Coordinate with the CRM Executive for creating Database & Analytic*Maintaining relationships with the Customers*Conducting Online Sale activities Digitally, promotions, etc and other lead generation activities