Relation Executive Female Jobs in Mysore

Experience - 2+yearsPreference given to only Mysuru candidatesRoles and Responsibilities -* Ensuring a positive guest experience throughout their stay or visit* Handling guest inquiries, requests, and complaints promptly and effectively* Resolving any issues that arise during a guest's stay.* Ensuring that all staff members provide excellent customer service and adhere to company policies.* Coordinating special services for VIP guests,* Acting as a liaison between guests and management, conveying guest feedback and concerns to the appropriate departments.* Implementing strategies to improve guest satisfaction based on feedback and reviews.* Maintaining high standards of cleanliness, comfort, and service in guest areas* Conducting regular inspections of guest rooms and public areas to ensure they meet company standards.* Handling emergency situations calmly and efficiently, such as medical emergencies or facility issues affecting guests.* Building strong relationships with repeat guests and corporate clients.Skills required -1. Proven work experience as a Guest Relations Supervisor or similar role.2. Understanding of all management best practices and relevant laws.3. Proficiency in English and Kannada; knowledge of other languages is a plus.4. Customer service drive with outstanding communication and active listening skills.5. Excellent problem-solving and multitasking skills.6. Leadership skills along with the ability to motivate a team into high performance.7. Ability to work flexible hours.8. Strong sense of responsibility and a professional presentationJob Types: Full-time, Permanent, FresherPay: 18,000.00 - 20,000.00 per month

Job descriptionTo effectively manage the human resources of an organization to optimize productivity, profitability and employee satisfaction.Main Job Tasks, Duties and Responsibilitiesplan and manage recruitment and selection of staffplan and conduct new employee orientationidentify and manage training and development needs for employeesdevelop and implement human resources policies and proceduresadminister HR policies and proceduresadminister compensation and benefitsensure compensation and benefits are in line with company policies and legislationbenchmark compensation and benefitssupport annual salary reviewimplement and monitor performance management systemhandle employee complaints, grievances and disputesadminister employee discipline processesconduct exit interviewsreview and update employee rules and regulationsmaintain the human resource information system and employee databasecoordinate employee safety, welfare and wellnessmaintain knowledge of legal requirements and government reporting regulations affecting HR functionsEducation, Qualifications and Experiencedegree or diploma in human resources management, business administration or equivalentgeneralist human resources experienceknowledge of the principles and practices of HR managementknowledge of business principlesknowledge of relevant legislation and regulationsknowledge of relevant softwareKey Skills and Competenciesorganizing and planningproblem analysis and problem solvingjudgment skillscritical thinking skillscommunication skillspresentation skillsintegritycoaching skillspersuasive abilityadaptability