Guest Relation Executive (Female)

GRS Fantasy Park

experience - 2+years

preference given to only mysuru candidates

roles and responsibilities -

* ensuring a positive guest experience throughout their stay or visit

* handling guest inquiries, requests, and complaints promptly and effectively

* resolving any issues that arise during a guest's stay.

* ensuring that all staff members provide excellent customer service and adhere to company policies.

* coordinating special services for vip guests,

* acting as a liaison between guests and management, conveying guest feedback and concerns to the appropriate departments.

* implementing strategies to improve guest satisfaction based on feedback and reviews.

* maintaining high standards of cleanliness, comfort, and service in guest areas

* conducting regular inspections of guest rooms and public areas to ensure they meet company standards.

* handling emergency situations calmly and efficiently, such as medical emergencies or facility issues affecting guests.

* building strong relationships with repeat guests and corporate clients.

skills required -

1. proven work experience as a guest relations supervisor or similar role.

2. understanding of all management best practices and relevant laws.

3. proficiency in english and kannada; knowledge of other languages is a plus.

4. customer service drive with outstanding communication and active listening skills.

5. excellent problem-solving and multitasking skills.

6. leadership skills along with the ability to motivate a team into high performance.

7. ability to work flexible hours.

8. strong sense of responsibility and a professional presentation

job types: full-time, permanent, fresher

pay: ��18, - ��20, per month

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Professional Degree

• Role

  Guest Relation Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office