Guest Relationship Executive Job Vacancies in Chennai

A hotel job description can encompass a wide range of roles, from front desk and housekeeping to management and specialized positions like event planning or revenue management. These roles are essential to providing guest services, maintaining the property, and ensuring smooth hotel operations

Job descriptionUrgent Hiring for Front Office Executive at Reputed HotelGreetings Of The Day!!!Job Responsibilities:Skills: Customer care executive, customer care, Customer Support, GRE (Guest Relation Executive), Sales, Customer Services,Qualification: Any Graduate (Prefer Hotel Management Candidates)Job Type: Full TimeLocation: Chennai ( Koyambedu-Mogappair-Ramapuram)*Should have experience in Hotel Industry/Customer care/Customer support.*The candidate should be actively working and handling the customers*Should dress nicely for the front desk job*Handling the calls and managing the desks* Handling complaints, and oversee the service recovery procedures.* Manage the on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.* Closely monitor the hotels business reports on a daily basis and take decisions accordingly* Maximizing room yield and hotel revenue through innovative sales practices and yield management programs.Act as a final decision maker in hiring a key staff for the hotel.Naksha Tree Hotels Koyambedu (KISHORE INN)27/1, JAWAHAR LAL NEHRU SALAI, 100 FEET ROAD, KOYAMBEDU, CHENNAI 600107Contact Person : SreramJob Type: Full-timeSalary: ?12,000.00 - ?16,000.00 per month

Guest Services AssociateLocation: NGage Club, RMZ One Paramount, PorurSummary:The Guest Services Associate at NGage Club, RMZ One Paramount, Porur, ensures exceptional guest experiences. This role involves welcoming guests, managing memberships, reservations, and resolving issues. Responsibilities:1. Guest Engagement:- Greet guests warmly and assist with inquiries.- Address guest concerns promptly and courteously.2. Membership Services:- Provide membership details and assist with enrollment.- Maintain accurate membership records.3. Reservation Management:- Handle amenity and event reservations efficiently.4. Problem Resolution:- Effectively resolve guest issues and escalate when necessary.5. Facilities and Amenities:- Maintain a clean, organized club environment.6. Event Support:- Assist in planning and executing club events.7. Administrative Tasks:- Perform data entry, filing, and billing tasks.8. Team Collaboration:- Collaborate with other departments for a seamless guest experience.Qualifications:- High school diploma or equivalent; bachelor's degree preferred.- Prior guest services or hospitality experience is a plus.- Strong communication, organization, and problem-solving skills.- Computer proficiency.- Detail-oriented and customer-focused.Join NGage Club in RMZ One Paramount, Porur, and be part of a team dedicated to providing exceptional service in a luxurious environment. To apply,

GRE DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities etc. Check on VIP reservations, complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to date information on room rates, current promotions, offers and packages Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Co-ordinate with housekeeping for clearing of rooms. Collect Guest feedback during guest departure along with his likes and dislikes. Perform basic cashier activities as and when required. Maintain guest lockers for safe custody. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. Give proper and complete handover to the next shift Should be able to handle all guests without bias or prejudice. Follow the house rules and policies laid down by the management. Adhere to strict staff grooming and hygiene standards. Consciously and continuously strive to better his/ her skills and increase his/ her knowledge. Good command of the English language is essential, both written and verbal Must possess strong organization time management skills, attention to detail. Must be guest service focused and a team player. Positive attitude and outgoing

We are Looking for Guest Relation Executive for 5 Star Hotels all Pan India .

To attend the daily briefings before start of the shift To check the table set up as per the set standards at the beginning of the shift To greet the Guests in an approved standard and escort to the table To Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) To Inform Guests about the days special menus, discount schemes etc To offer menu recommendations upon request To Up-sell the decided menus as and when appropriate To take accurate food and drinks orders To communicate order details to the Kitchen Staff To serve food and drink orders to the Guests with smiling face To check dishes and kitchenware for cleanliness and presentation and report any problems To deliver checks and collect bill payments. To take dirty plates, glasses and silverware to kitchen for cleaning. To account for the cash collected from Guests accurately.

Wanted Male / Female Candidate preferably residing atChennai, Need female front office executive with basic computer knowledge and good communication skills.Should be fluent in Tamil and English.Greet and welcome the guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages, etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels, etc.Check, sort, and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules,