Guest Relationship Executive Job Vacancies in Mysore

Experience - 2+yearsPreference given to only Mysuru candidatesRoles and Responsibilities -* Ensuring a positive guest experience throughout their stay or visit* Handling guest inquiries, requests, and complaints promptly and effectively* Resolving any issues that arise during a guest's stay.* Ensuring that all staff members provide excellent customer service and adhere to company policies.* Coordinating special services for VIP guests,* Acting as a liaison between guests and management, conveying guest feedback and concerns to the appropriate departments.* Implementing strategies to improve guest satisfaction based on feedback and reviews.* Maintaining high standards of cleanliness, comfort, and service in guest areas* Conducting regular inspections of guest rooms and public areas to ensure they meet company standards.* Handling emergency situations calmly and efficiently, such as medical emergencies or facility issues affecting guests.* Building strong relationships with repeat guests and corporate clients.Skills required -1. Proven work experience as a Guest Relations Supervisor or similar role.2. Understanding of all management best practices and relevant laws.3. Proficiency in English and Kannada; knowledge of other languages is a plus.4. Customer service drive with outstanding communication and active listening skills.5. Excellent problem-solving and multitasking skills.6. Leadership skills along with the ability to motivate a team into high performance.7. Ability to work flexible hours.8. Strong sense of responsibility and a professional presentationJob Types: Full-time, Permanent, FresherPay: 18,000.00 - 20,000.00 per month

To attend the daily briefings before start of the shift, To check the table set up as per the set standards at the beginning of the shift, To greet the Guests in an approved standard and escort to the table,To Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies), To Inform Guests about the days special menus, discount schemes etc., To offer menu recommendations upon request, To Up-sell the decided menus as and when appropriate, To take accurate food and drinks orders,