Domestic BPO Female Jobs in Banaswadi

Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)

Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers query over the phone

Tele Marketing Executive is responsible for making outbound calls to potential clients, generating leads, and persuading them to purchase products or services. The main responsibilities include cold calling, qualifying leads, and closing sales deals.The ideal candidate should have excellent persuasion skills and be able to effectively communicate and build rapport with clients. They should have experience in domestic BPO services and have a good understanding of lead generation techniques. Strong communication skills, active listening skills.