Call Center Female Jobs in Ernakulam

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Job Openings for 10 Calling Executive Jobs for Freshers in Malappuram, Trivandrum/Thiruvananthapuram, Ernakulam, Thrissur, Kozhikode/Calicut, Kollam, Wayanad, Kasaragod, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Telecommunication, BPO Sales, Cold Calling, Call Center, Tele Marketing, Telesales etc.

Key Responsibilities:Communicate with clients through phone, email, and in person.Understand client needs and share them with the design and production teams.Provide updates on project timelines, order status, and deliveries.Handle client complaints or issues quickly and professionally.Support the sales team in preparing proposals and presentations.Build long-term relationships with key customers and keep them engaged.Maintain accurate records of client interactions in CRM or tracking systems.Follow up after project completion to ensure client satisfaction.

India Weddings Matrimony is a matrimonial service provider with offices in Chennai, India, and the USA, offering personalized matchmaking solutions for individuals seeking meaningful, long-lasting relationships. With a focus on cultural understanding and individual preferences, we specialize in connecting people from diverse backgrounds, ensuring a thoughtful and professional approach to matchmaking. Our dedicated team combines traditional values with modern technology, delivering trusted, confidential, and efficient services to help clients find their perfect match, whether in India or abroad.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

FEMALE CALLING EXECUTIVE URGENTLY REQUIRED FOR A RECRUITING COMPANY.GOOD PACKAGE OFFERED.

Job Title: Backoffice AssistantLocation: Kottayam, Kerala, IndiaWe are seeking a highly organized and detail-oriented individual to join our team as a Backoffice Assistant in Kottayam, Kerala. The ideal candidate will be responsible for providing administrative support, managing data entry tasks, and ensuring the smooth operation of day-to-day back-office activities. Strong communication skills, proficiency in computer applications, and a proactive attitude are essential. If you thrive in a dynamic work environment and possess excellent organizational skills, we invite you to apply for this exciting opportunity to contribute to our growing team.

We are looking for 2 tele-caller Posts in , with deep knowledge in outbound calling,International BPO,Cold Calling and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executives responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.Telesales Executive Responsibilities:Calling existing and potential customers to persuade them to purchase company products and services.Accurately recording details of customers purchase orders.Processing all customer purchases accordingly.Generating promising leads for the outside sales team to pursue.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Telesales Executive Requirements:High school diploma or GED.Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.Certified Sales Professional (CSP) accreditation is advantageous.Proven experience working as a telesales executive.Proficiency in all Microsoft Office application

*Should call customers and convince about our Canon and Xerox brand printing machineries*Leads and datas will be provided from office*should be able to spread energy to the customers and make them convinced about product