Outbound Calling Job Vacancies in Ernakulam

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Sales & Service of legal research database, Prospective clients are Judges, Advocates and Govt departments like Secretariat, Collectorate, Police department, Govt Pleaders, Banks & Insurance companies. Basis job involves support service to existing customers and lead generation.

Key Responsibilities:Communicate with clients through phone, email, and in person.Understand client needs and share them with the design and production teams.Provide updates on project timelines, order status, and deliveries.Handle client complaints or issues quickly and professionally.Support the sales team in preparing proposals and presentations.Build long-term relationships with key customers and keep them engaged.Maintain accurate records of client interactions in CRM or tracking systems.Follow up after project completion to ensure client satisfaction.

OUR COMPANY IS PLYWOOD IMPORTING,AND WHOLE SALE, RETAIL COMPANY.

India Weddings Matrimony is a matrimonial service provider with offices in Chennai, India, and the USA, offering personalized matchmaking solutions for individuals seeking meaningful, long-lasting relationships. With a focus on cultural understanding and individual preferences, we specialize in connecting people from diverse backgrounds, ensuring a thoughtful and professional approach to matchmaking. Our dedicated team combines traditional values with modern technology, delivering trusted, confidential, and efficient services to help clients find their perfect match, whether in India or abroad.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

We are looking for 2 tele-caller Posts in , with deep knowledge in outbound calling,International BPO,Cold Calling and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A

We are Looking for an engaged & target oriented tele-caller to boost the client base by reaching out to current and possible clients. To this end, the tele-caller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a tele-caller, you should be able to convince even the toughest of individuals to purchase our service. A remarkable tele-caller will suggest ways in which clients' feedback can be utilized to improve our services.If you are a target-oriented professional and task-driven-the job is suitable for you.Tele-caller Responsibilities:Studying the details of each service and remaining abreast of updates to these services.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of service.Perform the closure of project on a timely BasisWorks toward the successful completion of targetAggressive selling tacticsReliance on short-term plans with considering future relationship with clientsAlmost or total reliance on promotional activity for sale of products or servicesCollect Referral from Customers after Point of sale.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of service to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.Tele-caller Requirements:High school diploma or equivalent.Prior experience as a tele-caller or similar.Computer literate.Superb verbal communication.Ability to switch your communication style on a whim.Superb interpersonal, research, and

Hiring for 2 Telecalling Jobs in Ernakulam, Kerala, for Freshers,Required Educational Qualification is : Higher Secondary or Degree etc.

Need Tele sales Officer with a minimum of one year of experience for an outbound tourism based company for revenue generation. Timings are 9.30 to 6.30 PM or 10 to &PM.