eCommerce Executive 12th Pass Experience Jobs in Mumbai

E-commerce Operations Executive ensures smooth, efficient, and profitable online/e-com operations by managing inventory, order fulfillment, shipping, customer service, and website functionality. Their role is crucial in enhancing the customer experience and driving sales.Inventory ManagementOversee inventory levels and ensure accurate stock information.Manage replenishment processes to prevent stock outs or overstocking.Order FulfillmentCoordinate order processing, packaging, and shipping.Ensure timely and accurate delivery to customers.Customer ServiceAddress customer inquiries and resolve issues promptly.Maintain a positive customer experience throughout the online shopping journey.Ensure Online platform/ website functionalityCo-ordinate with concern to maintain and optimize the e-commerce websiteEnsure a seamless, user-friendly experience with smooth navigation.Distribution/Supplies/LogisticsCo-orination with distribution team / sales team for proper shipping methods, rates, and delivery options.Optimize cost-effectiveness while ensuring customer satisfaction and timely supplies.MIS reports and Data AnalysisMonitor sales performance and identify trends.Use data insights to optimize operations and improve efficiency.Process ImprovementContinuously evaluate and enhance e-commerce operations.Streamline workflows, reduce costs, and improve customer satisfaction.CollaborationWork closely with sales, distribution, operations, plant, quality, marketing and customer service teams.Ensure seamless operations and alignment with business goals.Technology ImplementationImplement and manage e-commerce platforms, software, and tools.Automate processes to enhance efficiency.Budget ManagementManage budgets related to inventory, shipping, and marketing.ReportingPrepare regular reports on e-commerce performance.Track key metrics such as sales, inventory, and customer service performance.

Hiring for 01 E Commerce Executive Job in Mumbai, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass, B.A, B.Com, Other Doctorate Degree with Good knowledge in E-commerce, Advance Excel, Online Sales, Internet Sales, Computer, Language Skills, Soft Skills, Digital Marketing etc.

Role DescriptionThe selected candidate will manage the day-to-day operations related to inventory organization and product listings on the website.Responsibilities include:1. Adding new stock on our inventory management software2. Uploading new jewellery product listings on the company website with SEO friendly descriptions and accurate titles, pricing, and specifications3. Updating and improving existing product listings for clarity and SEO4. Conduct regular inventory audits to identify discrepancies and ensure accuracy5. Update website visuals such as banners and featured collections, as neededThis is an on-site role based in Colaba, Mumbai, requiring collaboration with team members and in-store staff.QualificationsIf you have a strong attention to detail, experience with inventory management, and proficiency in Wix/Shopify and Canva, we want to hear from you!1. Strong skills in inventory management, data entry, and attention to detail2. Experience or strong understanding of website management and e-commerce platforms3. Proficiency in using Microsoft Excel 4. Excellent communication and team collaboration skills5. Previous experience in retail or jewellery industry is an advantage;

Will explain in detail at the time of Interview

Knowledge of listing on Wordpress, Amazon, Flipkart & other marketplaceShould be responsible for product listing on all the marketplaceShould be aware about single manual & bulk listingunderstand the marketplacesUpload new products on various online portals & manage cataloging for products on all eCommerce portals. Creating new listings, updating images, updating title, content, keywords on a regular basisMaintaining strict Quality Check (QC) for imaging guideline, cataloging and editing.Keeping watch on seller account and making necessary changes in catalogingRegularly reviewing and optimizing listingsCorel Graphic Design Knowledge is Added AdvantageRegular Order processingShould adhere to process and complete all tasks on given timelineUnderstand the product & Work on product optimization.Should have sound knowledge of the ecommerce industry and should be well versed with the online portals like Flipkart, Amazon etc.Should be technologically sound to work on the digital platforms.Intermediate knowledge of MS excel lookup, pivot tables, etc.Quick learner & self-motivated

We are looking for an ecommerce Executive to handle our Amazon, Flipkart & other accounts.He/She must have experience/knowledge of working on marketplace seller panels like Amazon, Flipkart etc. (Freshers are most welcome)Have good knowledge of activities like Listing, Ticket creation/handling, Order processing, Packaging etc.Have good hands on knowledge of working on MS Excel.He/she must be comfortable in reading/writing English & have a good problem solving aptitude.A good communication skill is preferable.

1-Products listing & Cataloging on e-commerce marketplaces such as Nykaa, Ajio, Myntra, Amazon, Flipkart, Snapdeal, etc.2-Weekly update the stock of products in all the panels/Marketplace to avoid being out of stock.3-Order processing and dispatching products via unaware.4-Coordinate with marketplaces for advertisement, deals & promotions.5-Inventory management & reconciliation 6-Inventory & Stock Check (Physical Check)7-Maintain return in excel and Uniware & Seller Protection Fund claims

We are into Imitation Jewellery TradingNeed to do cataloguing for Amazon, Flipkart, Meesho etcSelling through WhatsApp, TelegramPerson need to be ambitious with open/friendly attitude,

Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.Measures and reports performance of all digital marketing campaigns and assesses against goals Identifies trends and insights and optimizes spend and performance based on the insights.Brainstorms new and creative growth strategies through digital marketing.Plans, executes, and measures experiments and conversion tests.Collaborates with internal teams to create landing pages and optimize user experience.Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.Identifies critical conversion points and drop off points and optimizes user funnels.Collaborates with agencies and other vendor partners.Evaluates emerging technologies.Provides thought leadership and perspective for adoption where appropriate.

Prepare Proforma Invoice, kept the record of Inward Remittance. Verified accuracy and completeness of shipping documents, including invoices, packinglists, certificates of origin, Certificate of Analysis, Insurance of shipments, E-invoice andother required paperwork. Kept the records of the Purchase price and prepared a pricelist for sales and coordinationwith the management for margin and other details. Coordinated with supplier for documentation required and submitted the same to theagent after verification. Co-coordinating with customer in case of discrepancy between ledgersand solve the discrepancy Maintaining sales target record for analyzing sales teams performanceand achievement. Prepare Self Generate eBRC from DGFT Portal. Kept the record of the Duty Draw Back and RoDTEP benefit. Generate RoDTEP e-script from ICEGATE portal. Kept the record of the Outstanding Payments and Make Payments of Supplier, CHA,Transporter. Maintained effective communication with Bank for Release SB from Custom Site. Kept the record on Daily Basis in Tally Prime. Provide TDS & GST Return worksheet (Excel) on Monthly basis to CA. Provide GST refund worksheet (Excel) to CA as per their requirements. Kept the record of Personal policies and make sure to make payment before due dates