Domestic BPO Fresher Jobs in Ameerpet

We are seeking a dynamic and motivated Tele Caller to join our team in Ameerpet, Hyderabad. This is an excellent opportunity for freshers looking to kick-start their career in a supportive work environment.nnAs a Tele Caller, you will be responsible for reaching out to potential customers to promote our services, gather information, and maintain customer relationships. Your role involves making outbound calls, addressing customer queries, and documenting interactions accurately.nnKey Responsibilities:n- Make Outbound Calls: Engage with potential customers to explain our services and capture their interest.n- Answer Queries: Respond to customer questions effectively and provide information to help them make decisions.n- Update Records: Maintain accurate records of customer interactions and feedback.n- Follow Up: Contact leads regularly to nurture relationships and encourage conversions.nnRequired Skills and Expectations:nWe are looking for candidates who possess excellent verbal communication skills, as this is essential for effective customer interaction. A positive attitude and a willingness to learn are crucial to excel in this role. Since this is a full-time position based in the office, candidates must be comfortable working in a team environment. Female candidates who have completed at least the 10th grade are encouraged to apply, especially if they are freshers eager to develop their career in customer service.

We have vacant of 15 Telecaller Jobs in Ameerpet, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, B.Pharma, B.E Skill Telecaller, Microsoft Excel, Outbound Calling, Domestic BPO, Voice Process etc.

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)